Kreatifitas Sinergisme Teknoindo (KST) is a software company specialized in IT services and software product development. Among the key domains are retail, inventory-management, administration & back-office processing, manufacturing, e-commerce, and others. 

Our headquarter is in Jakarta, with team members working from several cities in Indonesia. We work primarily with small and midsize businesses, with clients from across Asia and Australia. 

 
Vision:

Our vision is to be a leading global IT company, trusted by its customers for consistently delivering quality software and service excellence; whilst at the same time also become a tech hub that educating and caring for its employees wellbeing, and collaborating with them for innovation and continuous improvement.  
 
 
Culture: 

We put both clients and employees at the centre of what we do. At KST, we encourage a proactive and open communication working culture.  

Below are KST core values and competencies, a list of specific attributes and behaviours we care about the most. The more these values sound like you, and describe the people you want to work with, the more likely you will thrive at KST: 

&starf; Willing to Learn: You learn rapidly and eagerly 

&starf; Observant – You listen well and seek to understand before reacting 

&starf; Respect - You adapt your style, and collaborate effectively with people of diverse background and cultures 

&starf; Knowledgeable – You are good at using data, take smart risks and think strategically 

&starf; Excellent – You are reliable, demonstrate strong performance and thirst for excellence 

&starf; Teamwork – You contribute, nurture, and make time to help colleagues 

&starf; Humble – You are quietly confident and openly humble 

&starf; Integrity – You are known for authenticity, transparency, and admit mistakes freely 

&starf; Creative – You are curious, open minded in search of new ideas and suggest better approaches 

&starf; Service – You seek what is best for KST, rather than what is best for yourself or your group 

Job Desc

<ul>
	<li>Build and maintain strong, long-term relationships with B2B clients by understanding their business objectives and delivering value-driven solutions.</li>
	<li>Develop a deep understanding of client needs and provide relevant IT solutions</li>
	<li>Prepare and present proposals, conduct solution presentations, and lead contract negotiations to close mutually beneficial agreements.</li>
	<li>Coordinate closely with internal teams (technical, delivery, and support) to ensure solutions are delivered on time, within scope, and aligned with client expectations.</li>
	<li>Drive account growth through up-selling and cross-selling of IT services and products based on evolving client needs.</li>
</ul>

Account Manager

This role is titled Customer Service, but the primary responsibilities involve Quality Checking and assigning mystery shoppers. Are you passionate about communication in English and detail-oriented in handling administrative tasks? Do you enjoy working with multicultural environment? If so, we want YOU to join our team!

As a Customer Service, you will play a key role in managing mystery shoppers for our global market research company client. This isn’t your typical call center role—you’ll be responsible for collecting and labelling survey data (quality check), ensuring smooth operations via phone and email, and assigning mystery shoppers. If you love interacting with people and keeping things organized, this role is perfect for you!

Ready to take on the challenge? Apply now and be part of an exciting, fast-paced environment!

Job Description:

<ul>
	<li>Contact registered shoppers / auditors in the Americas / Europe region to allocate evaluations &amp; surveys</li>
	<li>Assist in recruiting and assigning shoppers/auditors to various projects in the Americas and Europe regions.</li>
	<li>Respond to shopper / auditor email enquiries</li>
	<li>Quality check online reports &amp; surveys according to set service standards</li>
</ul>

Customer Service

Founded in 2015, Mamikos started by introducing a matching platform then our service has evolved to a full-stack property management equipped with property management technology to ensure a seamless experience for both tenants and property owners. Our mission is to make a better standard of kos (property tech) industry for both kos owners & tenants.

We have helped millions of people to find their “home” away from home while pursuing their dreams to study or work. In 2022, we have achieved 7 million monthly active users and >200,000 listed properties in our platform that makes us the no. 1 property tech company in Indonesia.

We imagine ourselves as a door for people to achieve their dreams. We are creating a welcoming and inclusive environment that provides opportunities for everyone to succeed and achieve their dream through hard work and determination. We're dedicated to opening up every possibility for our team members to achieve their dreams.

We are Mamikos, we open the door to every dream.

Join our awesome Mamiteam and visit our website www.mamikos.com/career
And also keep up with our exciting journey:
Instagram: www.instagram.com/@insidemamikos
Medium: www.medium.com/@insidemamikos 

Mamikos

<ul>
	<li>Conducting property survey processes in accordance with existing SOPs, including checking the completeness of facilities and buildings, inspecting each room and public facility, as well as performing a final inspection of the property. In addition, taking property photos for listing purposes, scheduling survey visits, and inputting survey results into the platform as per the SOP</li>
	<li>Coordinating with the owner and internal teams in preparing for property transformation, conducting on-site supervision on property transformation work, ensuring that all facilities and building conditions are ready to be occupied and live on the platform.</li>
	<li>Make a list of the procurement of items for kos singgahsini and apik and providing items according to the specified timeline.</li>
	<li>Checking the properties that have completed the cooperation contract for the offboarding process and carrying out the asset property retrieval</li>
	<li>Handling complaints from owner and tenant on managed properties, resolving complaints effectively and efficiently, making the level of satisfaction with complaints good.</li>
	<li>Regularly updating the status data on room readiness and availability, recording tenant information, and, if necessary, conducting routine inspections of property facilities to ensure they are always available and functioning properly (such as air conditioning, Wi-Fi, and laundry). This also includes ensuring room cleanliness is maintained and checking and recording any non-functioning facilities</li>
	<li>Provide service standardization training to operator and reviewing operator performance.</li>
	<li>Reviewing the condition of the property and property facilities and propose an action to improve the quality of the property and submit operational needs for properties that have special cooperation</li>
	<li>Providing reporting according to standards.</li>
</ul>

Hospitality Assistant Lead [Yogyakarta]

Binajasa Sumber Sarana (BSS), established in 1986, specializes in Executive Search & Contract Personnel. With over 38 years of experience and a continually updated database, we provide efficient and professional recruitment solutions for our clients.

PT Binajasa Sumber Sarana (BSS Recruitment)

1. Menawarkan produk atau layanan kepada calon pelanggan/merchant melalui telepon

2. Menghubungi database leads serta melakukan follow-up secara rutin

3. Menyampaikan informasi terkait fitur, manfaat, dan program dengan cara yang menarik dan mudah dipahami

4. Mencapai target penjualan yang telah ditentukan (harian, mingguan, dan bulanan)

5. Mengelola serta menginput data pelanggan ke dalam sistem (CRM atau spreadsheet)

6. Menangani pertanyaan maupun kendala pelanggan dengan profesional

7. Bekerja sama dengan tim internal untuk mendukung kelancaran proses penjualan

8. Menyusun laporan aktivitas serta hasil penjualan secara berkala

Tele Marketing

Tugas dan Tanggung Jawab:

Menghubungi calon pelanggan dan pelanggan melalui telepon berdasarkan database yang tersedia.

Menjelaskan informasi mengenai produk atau layanan secara jelas, menarik, dan persuasif.

Mengidentifikasi kebutuhan pelanggan serta menawarkan produk atau layanan yang sesuai.

Menjawab pertanyaan, menangani keberatan, dan memberikan solusi atas kebutuhan pelanggan.

Melakukan follow-up kepada calon pelanggan yang berpotensi melakukan pembelian.

Mencapai target penjualan, jumlah panggilan, maupun target konversi yang telah ditentukan.

Memperbarui dan mencatat hasil komunikasi dengan pelanggan ke dalam sistem atau database perusahaan.

Menjaga hubungan baik dengan pelanggan untuk meningkatkan kepuasan dan loyalitas.

Berkoordinasi dengan tim penjualan, administrasi, dan layanan pelanggan terkait tindak lanjut pelanggan.

Membuat laporan harian, mingguan, atau bulanan mengenai aktivitas telemarketing dan hasil penjualan.

Telesales Representative

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Membangun hubungan terhadap calon Agen dan calon consumen, sehingga dapat membantu tim syariah yang menjadi supervisinya mendapatkan New Agen dan New Consumen</li>
	<li>Membantu dalam pengembangan knowledge Agen dalam hal hard Skill dan knowledge product BFI Sharia serta menjadi partnership Agen, sehinga capabilitas Skill Agen dapat meningkat.</li>
	<li>Memonitor performance tim syariah dalam hal melakukan Partnership Agent dan Survey serta memberikan arahan kepada tim syariah dalam menjalankan strategy untuk pencapaian productivity Agent dan validasi data customer, agar Booking Sharia dapat mencapai target yang sudah ditentukan</li>
	<li>Berkoordinasi dengan Sharia manager terkait dengan progress pencapaian booking product Sharia, yang selanjutanya akan dilakukan evaluasi untuk dibuatkan strategy agar product sharia BFI dapat diterima dan bersaing</li>
</ul>

Sharia Marketing Head Yogyakarta

Lebih dari sekadar kasir digital, POSe adalah solusi Point of Sale (POS) dan pembayaran masa kini! 🚀 POSe menghadirkan teknologi manajemen bisnis terintegrasi untuk bantu kembangkan usaha agar selalu up-to-date dengan perkembangan zaman.

POSe

<ul>
	<li class="text-justify">Merancang, mengembangkan, dan memelihara aplikasi web end-to-end dengan memanfaatkan AI Agent sebagai bagian dari proses pengembangan dan solusi aplikasi.</li>
	<li class="text-justify">Memanfaatkan AI Agent, LLM, dan MCP untuk meningkatkan efisiensi development, otomasi workflow, integrasi tools, serta penyelesaian masalah teknis</li>
	<li class="text-justify">Melakukan debugging, testing, code review, dan optimasi performa aplikasi</li>
</ul>

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