Our Cyberbacker team will work round the clock providing 24/7 services to small, mid, and large sized businesses and busy professionals and entrepreneurs, helping to complete time-intensive tasks such as appointment setter, marketing sales staff, researcher and document creation which in turn helps you to concentrate on the important part of your business.

Cyberbacker

Role: ISA

Responsibilities:

<ul>
	<li>Call and engage leads to schedule appointments with clients</li>
	<li>Conduct follow-ups and nurture prospects until appointments are set</li>
	<li>Handle inbound calls, texts, and emails from potential clients</li>
	<li>Follow scripts to deliver value and handle objections effectively</li>
	<li>Update CRM with accurate and timely client interaction details</li>
	<li>Coordinate and manage appointment calendars</li>
</ul>

Qualifications:

<ul>
	<li>Persuasive communicator who thrives on building connections</li>
	<li>Excellent English communication skills (verbal and written)</li>
	<li>Confident in phone calls and comfortable using call scripts</li>
	<li>Strong customer service mindset with active listening skills</li>
	<li>Persuasive, resilient, and goal-driven personality</li>
	<li>Organized and able to manage multiple follow-ups and schedules</li>
	<li>Experience in appointment setting, sales, or customer support</li>
</ul>

Technical Requirements:

<ul>
	<li>Intel Core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required</li>
	<li>Windows 10 or MAC OS is acceptable</li>
	<li>RAM: At least 8GB RAM with 60GB free hard disk space available</li>
	<li>Headset with a noise-canceling feature</li>
	<li>High Definition Webcam</li>
	<li>Stable internet connection of at least 10 MBPS</li>
	<li>Secondary equipment</li>
</ul>

Documentation Needed: (To set your expectations, many clients are ready to hire immediately, even on the same day. Both are required to allow us to match you with opportunities faster and avoid delays after your interview)

<ul>
	<li>Philippine National Police (PNP) Clearance</li>
	<li>National Bureau of Investigation (NBI) Clearance</li>
</ul>

NOTE: To increase your chances of being shortlisted, please make sure to attach your updated resume.

We look forward to reviewing your application!

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