MAKE YOUR BEST CAREER MOVE YET!

Join one of the fastest growing tech companies in the Philippines. Get to enjoy a fun-filled work culture that empowers you to do your best work!


ABOUT US

Sprout Solutions is a software-as-a-service (SaaS) company that aims to deliver the best automated HR and payroll solutions for the Philippines. We want to help all types of businesses grow with our suite of cloud-based HR and payroll software to streamline and simplify processes.

Here at Sprout, we want people who are driven to make things better than they were before. We desire individuals who are brave and courageous to bring positive change, no matter how small or big it is. We are committed to revolutionize the Philippine economy by building world-class software with the power of local talent.


SPROUT CULTURE

Sprout’s mission is to transform the way HR works in emerging markets. As a company, we want to help the Philippines move forward through technology, doing what we do best. Despite that, we’re proud to say that Sprout has one of the most fun work cultures in the country!

We love getting things done, while also having some fun in between. Be part of an agile startup that is young, energetic, and committed to helping the Philippines move forward.


FUN THINGS WE DO

Weekly fun things:
Being fit and healthy is a top priority at Sprout! Healthy lunch Mondays, Muay Thai Tuesdays and Thursdays, Wellness Wednesdays – these are the things we do every week! We also have sports programs like basketball and badminton, as well as weekly free massage and Zumba sessions for all employees. We’re also proud to have a CEO who’s also a professional Muay Thai fighter – how cool is that?

Sproutings (Sprout Outings):
Here at Sprout we prioritize our employees’ well-being – that’s why we go on trips outside the city twice a year to unwind, relax, and bond together. All of us work hard for most of the year, which is why we love to explore the outdoors and chill out whenever we can!

Monthly gatherings:
To celebrate our company milestones and career achievements, we gather around every month over food and drinks. There’s a different theme every month which brings out talent and creativity in everyone!

--

JOIN US TODAY!

We’re excited to know you and see how you fit with Sprout!

Send in your application and we’ll get back to you soon. :)

Sprout Solutions

Scope

Lead end-to-end IT operations strategy across global platforms

Drive transformation of infrastructure, cloud, and service delivery

Own uptime, performance, and scalability of enterprise systems

Implement modern DevOps, automation, and SRE practices

Align technology operations with business growth and efficiency goals

Global Technology & Operations Transformation Director

HÖEGH EVI SERVICES AS is a multinational company organized and existing under the laws of Norway, was duly licensed by this Commission in accordance with the Omnibus Investments Code of 1987, as amended by RA 8756 and its implementing rules and regulations and with a favorable recommendation from the Board of Investments dated August 29, 2018, to establish its Regional Operating Headquarters in the Philippines doing business as Höegh Evi Services ROHQ to: engage in general administration and planning; business planning and coordination; sourcing/procurement of raw materials and components; corporate finance advisory services; marketing control and sales promotion; training and personnel management; logistics services; research and development services and product development; technical support and maintenance; data processing and communication; and business development.

Höegh Evi Services ROHQ

Job Description

Strengthen Höegh Evi’s Legal &amp; Compliance function by establishing robust information management and legal‑tech practices that improve efficiency, quality and compliance. The role designs and maintains our legal document structures and taxonomies, supports contract lifecycle workflows, enables privacy‑compliant archives, and drives adoption of AI‑supported legal tools in collaboration with IT, data and security.

Primary Accountabilities:

Information governance: Define and maintain classification, metadata and retention standards for legal and corporate documents to ensure consistency, auditability and privacy compliance.

Archive and knowledge management: Design, optimise and administer the corporate and contract archive, including searchability, taxonomy and template libraries.

Legal technology enablement: Lead the evaluation, configuration and user adoption of legal‑tech tools (e.g., CLM, document automation, matter management, AI‑assisted search/summarisation) with IT and security.

Process and workflow design: Map and improve core legal processes (KYC evidence storage, IDD documentation, contract procedures, litigation/matter files) to reduce cycle time and risk.

Training and change: Provide concise training, user guides; promote best practice usage and continuous improvement.

Compliance by design: Embed privacy, security and regulatory controls into legal information and tool workflows; support DPIAs and data‑mapping for legal systems.

Reporting and metrics: Track adoption, quality, throughput and legal‑tech value (e.g., turnaround time, rework, external counsel cost avoidance).

Business partnering: Translate legal needs into technical requirements and act as bridge 
between Legal and Compliance, IT, data, security and vendors.

 

Main Tasks:

For information governance

<ul>
	<li>[Drafting and maintaining policies/standards for classification, metadata, naming, retention and access.] [Ownership of information governance in Höegh Evi needs to be decided]</li>
	<li>Maintain a legal‑specific taxonomy and controlled vocabularies.</li>
	<li>Run periodic audits and remediation of legacy repositories.</li>
</ul>

 

For archive and knowledge management

<ul>
	<li>Configure folder structures/libraries for corporate entities, contracts, matters and advice.</li>
	<li>Curate and version templates, playbooks and clause libraries.</li>
	<li>Implement enterprise search facets and saved views for common legal queries.</li>
	<li>For legal technology enablement</li>
	<li>Pilot and scale AI‑assisted use cases (search, drafting support, summarization) with risk controls.</li>
	<li>Manage vendor relationships, security reviews and release testing with IT.</li>
	<li>Superuser for software tools utilized by L&amp;C</li>
</ul>

For process and workflow design

<ul>
	<li>Map AS‑IS and design TO‑BE flows for e.g. KYC/IDD evidence, contract reviews, DPA handling and enterprise risk management.</li>
	<li>Define hand‑offs between Oslo and Manila; create RACI and SLAs.</li>
	<li>Implement streamlined matter intake and triage.</li>
</ul>

For training and change

<ul>
	<li>Produce short guides, videos and “how‑to” pages; run quarterly refreshers.</li>
	<li>Collect feedback, prioritise enhancements and publish a visible backlog/roadmap.</li>
</ul>

For compliance by design

<ul>
	<li>Support Data Protection Impact Assessment for legal tools; maintain data inventories and records of processing.</li>
	<li>Ensure retention schedules are enforced; coordinate defensible deletion.</li>
</ul>

For reporting and metrics

<ul>
	<li>Build dashboards showing cycle times, throughput, adoption, external counsel cost trends and contract volumes.</li>
	<li>Provide monthly highlights/risks to CLCO and Legal LT.</li>
</ul>

Legal Technology and Knowledge Specialist

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

<ul>
	<li>Provide Level 1–2 technical support to end-users by diagnosing and resolving hardware, software, and network-related issues in a timely manner.</li>
	<li>Install, configure, and maintain desktop and laptop systems, including OS deployment, application installation, driver configuration, patching, and system updates.</li>
	<li>Perform preventive and corrective maintenance on IT assets such as PCs, printers, UPS, AVR, and other peripheral devices.</li>
	<li>Assist in LAN infrastructure support, including basic switch configuration, cable testing, IP addressing, and network connectivity troubleshooting.</li>
	<li>Manage user accounts and access control, including account provisioning, profile configuration,and password resets using Active Directory and Microsoft 365.</li>
	<li>Support helpdesk operations, including ticket logging, prioritization, escalation, and resolution tracking in accordance with SLAs.</li>
	<li>Conduct basic server and network diagnostics, monitor system performance, and respond to service disruptions or outages.</li>
	<li>Assist in data backup operations, antivirus administration, and enforcement of basic IT security policies to ensure system integrity and availability.</li>
	<li>Coordinate with senior IT personnel and vendors for hardware replacement, system upgrades, and issue escalation.</li>
	<li>Maintain accurate technical documentation, IT asset inventory, and incident reports.</li>
	<li>Provide onsite technical support four (4) days per week, one (1) day work-from-home, and respond to weekend or after-hours emergency incidents as required to ensure business continuity.</li>
</ul>

Junior Management Information System Support

Gingersnaps | Where Creativity, Craftsmanship, & Passion Come Together

At Gingersnaps, we believe in the magic of everyday dress-up—where fashion becomes a form of play, self-expression, and discovery. Inspired by childhood wonder, we create timeless yet contemporary children’s wear that blends nostalgia with modern style. From everyday essentials to elegant occasion wear, our designs encourage confidence, creativity, and joy in every child’s journey.

As we grow globally, expanding across Asia, Europe, and the US, we remain deeply committed to quality, sustainability, and craftsmanship. We take pride in designing high-quality, thoughtfully crafted pieces that stand the test of time.

Gingersnaps is more than a brand—it’s a community of passionate designers, innovators, and storytellers shaping the future of children’s wear. If you’re looking for a workplace that values creativity, collaboration, and purpose, we’d love to have you on board.

Join us as we bring beautiful, high-quality fashion to the next generation!



GINGERSNAPS Philippines

What you’ll do:

<ul>
	<li>Manages the entire Retail Pro system and Barter POS/BXI, encompassing both functional and technical aspects, and is responsible for the technical framework of the system.</li>
	<li>Understands system requirements (hardware and software).</li>
	<li>Supervises the rollout of Barter in all stores and its communication link from headquarters to stores, as well as store-to-store transactions.</li>
	<li>Managed BIR POS permit applications to ensure full regulatory compliance.</li>
	<li>Supervises the entire implementation and monitors the system’s health.</li>
	<li>In-depth understanding of the business process, such as item/stock creation, ordering, receiving, transferring/distribution, and selling of merchandise.</li>
	<li>Generate and create reports required by each department, gathering the specific format required by the end user.</li>
	<li>Manages employees’ rights and groupings, inventory, and customer master in the POS system.</li>
	<li>Oversaw IT security, user access controls, and Inventory.</li>
	<li>Handle the Networking infrastructure, Firewall(Sophos) and ISP.</li>
	<li>Handle and secure the domain email</li>
</ul>

Key projects:

<ul>
	<li>Served as project lead in the completion of migration of the POS system to QlikView Business Intelligence software.</li>
	<li>Implemented Local Web Ticketing system called OTRS.</li>
	<li>Created a Crystal Report for the requirements of MPCD.</li>
</ul>

IT Manager

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

MedGrocer

MedGrocer's digitally-enabled medicine programs, telehealth services, and corporate clinic medical staff work with hundreds of employers and pharma companies to improve the physical and mental health of over one million Filipinos every year.

The IT Director is the visionary for MedGrocer’s technological ecosystem. You are responsible for the high-level architecture, data security governance, and digital transformation initiatives that ensure our platform remains the gold standard for patient care.

Why Join MedGrocer?

You will have high-level autonomy to define the company’s technical vision and lead large-scale digital transformations. Your leadership ensures the integrity and reliability of the platform that provides life-saving interventions for patients.

Key Responsibilities

<ul>
	<li>Define the long-term technical vision and architecture to ensure the scalability and resilience of our digitally-enabled healthcare platform.</li>
	<li>Architect and govern an enterprise-wide cybersecurity and data privacy framework to safeguard sensitive patient information.</li>
	<li>Lead the evaluation and integration of emerging technologies (AI, automation, advanced analytics) to optimize service delivery.</li>
	<li>Direct IT governance and budgeting, ensuring that technology investments provide maximum ROI and operational efficiency.</li>
	<li>Oversee the engineering leadership to establish high standards for software development lifecycles (SDLC) and systems reliability.</li>
</ul>

 

Perks and Benefits

<ul>
	<li>Comprehensive Health Coverage: HMO benefits to ensure your health and peace of mind.</li>
	<li>Medicine Subsidies: Quarterly medicine vouchers for use on our website.</li>
	<li>Paid Time Off: Paid leaves to rest, recharge, and attend to personal priorities.</li>
	<li>Performance Incentives: Recognition through promotion opportunities and performance-based bonuses.</li>
	<li>Growth and Impact: A clear path for professional development and the opportunity to make a tangible impact on patient health.</li>
</ul>

 

Application Process

Our application process typically takes one to three weeks, depending on your availability and progress through the following steps:

Step 1: Submit your application form and complete the online assessment within seven days. You will receive your results within one to three business days.

Step 2: If you pass the initial assessment, you will be invited to a full-day onsite evaluation. The schedule is as follows:

<ul>
	<li>8:00 AM - 10:00 AM: Onsite Assessment</li>
	<li>10:00 AM -12:00 PM: HR Panel Interview </li>
	<li>12:00 PM - 1:00 PM: Lunch Break</li>
	<li>1:00 PM - 4:00 PM: One-on-One Interviews</li>
	<li>4:00 PM - 5:30 PM: CEO Forum</li>
</ul>

Note: Progression through the day depends on your performance at each stage. If your evaluation concludes earlier than scheduled, an HR representative will notify you immediately.

Step 3: Undergo a final review and background check within three business days of the onsite visit. Participate in additional online interviews if required during this period.

Step 4: Receive final results once the review is complete, typically within five to seven business days.

IT Director | Makati

MedGrocer's digitally-enabled medicine programs, telehealth services, and corporate clinic medical staff work with hundreds of employers and pharma companies to improve the physical and mental health of over one million Filipinos every year.

The IT Manager leads the daily operations of the IT team, driving technical execution and ensuring system uptime. This role is crucial for providing hands-on technical guidance and managing the internal support systems that allow our clinicians and staff to serve patients without interruption.

Why Join MedGrocer? 
You will have the autonomy to refine technical workflows and spearhead operational IT projects that enhance your management skills in a fast-paced environment. You ensure the stability of the digital tools that enable us to deliver medicine-as-a-service, directly impacting our ability to serve patients effectively.

Key Responsibilities

<ul>
	<li>Supervise daily IT operations, including network stability, hardware maintenance, and helpdesk support for all staff</li>
	<li>Manage the deployment and configuration of company hardware and software to ensure operational readiness across all departments</li>
	<li>Guarantee system security by overseeing regular backups, software updates, and adherence to internal data privacy policies</li>
	<li>Lead the implementation of technical standard operating procedures to improve hardware lifecycle management and team efficiency</li>
	<li>Coordinate with external service providers and vendors to ensure timely resolution of technical issues and procurement of equipment</li>
</ul>

 

Perks and Benefits

<ul>
	<li>Comprehensive Health Coverage: HMO benefits to ensure your health and peace of mind.</li>
	<li>Medicine Subsidies: Quarterly medicine vouchers for use on our website.</li>
	<li>Paid Time Off: Paid leaves to rest, recharge, and attend to personal priorities.</li>
	<li>Performance Incentives: Recognition through promotion opportunities and performance-based bonuses.</li>
	<li>Growth and Impact: A clear path for professional development and the opportunity to make a tangible impact on patient health.</li>
</ul>

 

Application Process

Our application process typically takes one to three weeks, depending on your availability and progress through the following steps:

Step 1: Submit your application form and complete the online assessment within seven days. You will receive your results within one to three business days.

Step 2: If you pass the initial assessment, you will be invited to a full-day onsite evaluation. The schedule is as follows:

<ul>
	<li>8:00 AM - 10:00 AM: Onsite Assessment</li>
	<li>10:00 AM -12:00 PM: HR Panel Interview </li>
	<li>12:00 PM - 1:00 PM: Lunch Break</li>
	<li>1:00 PM - 4:00 PM: One-on-One Interviews</li>
	<li>4:00 PM - 5:30 PM: CEO Forum</li>
</ul>

Note: Progression through the day depends on your performance at each stage. If your evaluation concludes earlier than scheduled, an HR representative will notify you immediately.

Step 3: Undergo a final review and background check within three business days of the onsite visit. Participate in additional online interviews if required during this period.

Step 4: Receive final results once the review is complete, typically within five to seven business days.

IT Manager | Makati

QUESTECH CO., INC. is a Systems Integrator in the Philippines, with over a decade of expertise in providing effective and reliable IT business solutions to the country’s rapidly growing IT sector.

We have proven to be a reliable HP Enterprise Business Solutions provider and we continue to build strong relationships with well-known brands such as Dell, Oracle, Nutanix, and other Technology Solutions.

QUESTECH CO., INC. is more than just an IT business solutions provider; we are your Technology Partner in Business Transformation and Innovation.

QUESTECH CO. INC

<ul>
	<li>The qualified candidate will have expertise in any of our Technology products; Server, Network and Security, Storage, Virtualization, and Software technologies.</li>
	<li>Responsible for product positioning and providing technical input from evaluation of the technical requirements of the client and throughout the entire sales cycle.</li>
	<li>Prepares technical proposals; proof of concepts of products and other technical requisition of clients.</li>
</ul>

IT Technical Presales

NCS Philippines, in partnership with Globe and part of the NCS Group, a leading Asia-Pacific technology services firm and subsidiary of the Singtel Group, is a workplace where people and innovation come together to create meaningful impact. 

Employees at NCS Philippines work on a wide range of projects across digital, data, cloud, platforms, and cybersecurity, supporting enterprises and government agencies in solving real-world challenges. With access to NCS’ regional network of over 15,000 professionals across 55 specialisations, teams gain valuable exposure to global best practices while contributing to local impact. 

The company fosters a culture rooted in collaboration, continuous learning, and growth. Employees are empowered to expand their capabilities, explore emerging technologies, and build solutions that go beyond technical delivery – creating tangible value for clients and communities. 
Through strong partnerships, a diverse talent base, and opportunities for regional collaboration, NCS Philippines enables their people to grow their careers while being part of something bigger: advancing communities through technology and shaping the future of digital innovation.



NCS Philippines Inc. 

About the role: 
 
This is an exciting opportunity for a talented Business Analyst to join the dynamic team at YONDU INC.'. As a Mid Level Business Analyst, you will play a crucial role in analysing business requirements, identifying solutions, and driving process improvements to support the company's strategic objectives. Based in Taguig City Metro Manila, this full-time position offers the chance to contribute to the growth and success of a leading Information &amp; Communication Technology organisation.

 

What you'll be doing:

Gather, analyse and document business requirements from stakeholders

Translate business needs into functional and technical specifications

Collaborate with cross-functional teams to design and implement effective solutions

Support the testing and deployment of new systems and processes

Identify opportunities for process improvements and optimisation

Provide detailed reports and presentations to stakeholders

Maintain documentation and knowledge repositories

Contribute to the continuous improvement of business analysis practices

IT Business Analyst

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

At Talisik Labs, our focus lies on crafting tools powered by generative AI. In the past year alone, we've developed a suite of groundbreaking AI applications, exemplified by the Unified Salina App This suite encompasses a chat-with-video app, a chat with-document app, and an AI assistant with memory capabilities. You'll be a key player in building and refining web applications like the V4 application. The V4 application, comprising Media Watch, Shared View, and Ad Watch, operates in harmony to deliver comprehensive media monitoring and analytics solutions, making a global impact. As we expand into the global market, we're seeking a passionate individual with a strong background in project management, a knack for problem-solving, and the ability to thrive in a collaborative environment.

Your Role:

As a project manager, you are responsible for planning and overseeing projects from initial ideation through to completion. You will be coordinating people and processes to deliver projects on time, within budget, and with the desired outcomes aligned to objectives.

Your responsibilities include:

<ul>
	<li>Project Planning and Strategy: Develop comprehensive project plans, including setting milestones, allocating resources, and defining deliverables in collaboration with development teams.</li>
	<li>Team Leadership: Lead cross-functional teams (developers, QA, designers, etc.) to ensure that project goals are met on time and within budget.</li>
	<li>Stakeholder Management: Act as the primary point of contact for clients and stakeholders, ensuring that their needs and expectations are clearly understood and met.</li>
	<li>Risk Management: Identify, assess, and mitigate risks throughout the project lifecycle, ensuring that any issues are promptly addressed.</li>
	<li>Budget Management: Monitor project expenses to ensure adherence to the allocated budget, making adjustments as necessary.</li>
	<li>Agile/Scrum Leadership: Lead Agile/Scrum ceremonies (sprint planning, daily stand-ups, retrospectives) to maintain project momentum and address any blockers.</li>
	<li>Quality Assurance: Ensure that all project deliverables meet the company’s quality standards before they are delivered to clients.</li>
	<li>Continuous Improvement: Evaluate project outcomes and processes, suggesting improvements for future projects.</li>
	<li>Project Documentation: Create and maintain comprehensive project documentation, including drafting and managing the project charter and scope documents.</li>
</ul>

Soft Skills:

<ul>
	<li>Professionalism: Strong work ethic, integrity, and responsibility.</li>
	<li>Adaptability: Ability to adjust to changing priorities and project demands.</li>
	<li>Teamwork: Skill in collaborating effectively and fostering a team-oriented environment.</li>
	<li>Creativity: Bringing innovative solutions to enhance project quality.</li>
	<li>Empathy: Understanding the needs and perspectives of team members and users.</li>
	<li>Time Management: Efficiently balancing time to meet project deadlines.</li>
	<li>Continuous Learning: Proactive in learning and adapting to new challenges and technologies.</li>
</ul>

What We Offer:

<ul>
	<li>Fast growth in a dynamic, engaging environment. Evaluations for growth are done every quarter.</li>
	<li>Mentorship from experienced developers and engagement in a supportive work culture.</li>
	<li>Exposure to projects at the cutting-edge of generative AI.</li>
</ul>

IT Project Manager

Multisys Technologies Corporation is considered one of the leading software solutions company in the Philippines that provides a wide range of cost-effective, full-scale software services, system platforms, and integrations being used by thousands of companies and organizations.


Empowering Your Business

A leading software company in the Philippines, Multisys has been steadfast in seeking greater digital transformation for the country, through systems design, development (programming), and deployment (implementation).

Who We Are

We are a software solutions company backed by a team of full-stack developers and elite programmers.


What We Do

Multisys empowers businesses and is a partner to everyone. The wide breadth of copyrighted platforms and solutions that we openly offer underscores our relentless commitment to helping private companies operate more efficiently and grow, as well as to assist government agencies for faster and more effective delivery of services to the public.

How We Help

We put our heart and core on system automation and integration services that expedite various processes and transactions—ultimately helping reinforce the ease of doing business across the Philippines archipelago.


Corporate Principle

We pursue and bring solutions beyond software development to create impactful advancement to empower businesses.

Our Mission

Our mission is to build a sustainable and future-ready society by providing smart solutions to empower businesses and partners to expedite and streamline their processes.

Our Vision

Our vision is to revolutionize ways of life towards greater digital transformation through innovative software solutions.

Our Culture

We Work to Play and Play to Win
We maintain a casual work environment to inspire our people and help them achieve more.

Multisys Technologies Corporation

Job Summary:

A Project Manager focuses on platform delivery of each project. He/she is in charge of the day-to-day operations by defining project requirements, identifying project milestones, phases, elements and budget. Additionally, he/she monitors and publishes project progress reports, tracks activity, resolves problems, and recommends actions.

<ul>
	<li>Single Point of Contact of users both internal and external. </li>
	<li>Receiving, logging, and managing calls via telephone and email. </li>
	<li>Provides first-level support to queries and issues using the knowledge base in accordance with incident management and request fulfillment process. </li>
	<li>Logs all tickets/service requests thru Ticketing System and ensure that all are escalated to appropriate departments. </li>
	<li>Ensures that service incidents are acknowledged, escalated, and resolved according to Service Level Agreement (SLA). </li>
	<li>Takes ownership of user problems and follows up the status of problems on behalf of the user and communicates progress in a timely manner. </li>
	<li>Prepares reports and assure that information is readily available. </li>
	<li>Other job-related activities that may be assigned from time to time.</li>
</ul>

IT Service Desk

Role Description:

The Practice Lead – Quality Engineering will take charge of managing and mentoring a team of quality engineering professionals to ensure the delivery of high-quality software solutions. Responsibilities include defining quality engineering strategies, establishing testing best practices, overseeing automation scripts, leading testing efforts, and collaborating across teams to uphold software quality and performance. The role calls for strong thought leadership in quality assurance to drive innovation and improvement. This is a full-time hybrid position based in Taguig, with some work-from-home opportunities.

IT QA Manager

Concepcion Industrial Corporation (CIC) is a leading provider of consumer lifestyle and enterprise solutions in the Philippines. Established in 1962 by Jose Concepcion Sr., the company began as a manufacturer and distributor of Carrier air conditioning units. Over the years, CIC has expanded its portfolio to include a wide range of products and services designed to meet the needs of Filipino homes and businesses.

CIC operates through several subsidiaries, including Concepcion-Carrier Airconditioning Company (CCAC), Concepcion Durables Inc. (CDI), Concepcion Midea Inc. Philippines (CMIP), Concepcion Otis Philippines Inc. (COPI), Concepcion Business Services Inc. (CBSI), and Cortex Technologies Corporation (CTC). These subsidiaries offer products and services such as air conditioning, refrigeration, elevators, escalators, and small domestic appliances.

With a history spanning over six decades, CIC continues to be a trusted name in the industry, committed to improving the lives of Filipino consumers through innovative and reliable products.

Concepcion Industrial Corporation

<ul>
	<li>Lead and oversee daily Service Desk operations across all entities.</li>
	<li>Ensure timely resolution of incidents, service requests, and escalations.</li>
	<li>Act as the primary escalation point for complex IT issues.</li>
	<li>Monitor SLA compliance and service performance metrics.</li>
	<li>Coordinate with infrastructure, applications, and third-party vendors as needed</li>
	<li>Drive continuous improvement initiatives to enhance user experience and service efficiency.</li>
	<li> </li>
</ul>

IT Operations Lead

General Responsibilities:

The Business Analyst is responsible as the liaison between the business/client and the project team. The Business Analyst is responsible for data gathering, validation, analysis of requirements, understanding the current situation, and aligning the solutions with the client’s business processes and needs.

Duties and Responsibilities:

<ul>
	<li>Liaise with stakeholders to understand business processes, system features, needs and objectives, and challenges and pain-points effectively</li>
	<li>Influence stakeholders for best solution implementation while removing blockers and suggesting best approach</li>
	<li>Manage requirements with the use of effective application of change control processes and tools</li>
	<li>Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions</li>
	<li>Implement organizational change management activities</li>
	<li>Collaborates with subject matter experts to provide recommended IT solutions and process improvement plans to clients addressing their pain points.</li>
	<li>Ensures general understanding of high and low-level information between all project stakeholders.</li>
	<li>Reviews testing scenarios to ensure that they are aligned with requirements stated in software documentation.</li>
	<li>Conducts user acceptance testing, providing post-implementation support to business stakeholders and end-users through user manual documentation and facilitation of user training.</li>
	<li>Documents high-level and detailed user requirements that may span multiple business domains.</li>
	<li>Documents current and to-be business processes and high-level product requirements specifications.</li>
	<li>Documents detailed functional and non-functional requirements (i.e. Performance/Turnaround Time, Data Retention, Usability, Interoperability, etc.)in use-case format.</li>
	<li>Creates a walkthrough deck in preparation for the UAT proper.</li>
	<li>Documents user manuals and training decks for post-implementation support</li>
</ul>

IT Network Business Analyst

Founded in 1987, Questronix Corporation has grown to be one of the largest IT solution provider and systems integrator in the Philippines. We offer best of breed solutions from IT infrastructure to business applications, built on world class technology companies and supported by our certified technical team with proven Filipino expertise and skills available in the country today.

In 1990, Questronix was appointed by IBM as its first business partner for IBM UNIX platform and the company evolved in providing end-to-end solutions that run on IBM technology. After a decade of investment, skills and commitment in working with IBM, Questronix was awarded the Premier Business Partner status, making our company the first Business Partner in the country to be elevated to this exclusive circle.

Our methodology on selecting our technology partners and implementation team for our services ecosystem allows us to deliver consulting-led systems integration focused on open standards, interoperability and proven best practices that result in higher project success rates.

Today, Questronix’s solutions suite include Data Center & IT infrastructure, IT Service Management, Security, Business Continuity, Hybrid Cloud Solutions, Mobility Solutions, Enterprise Resource Planning, Business Analytics, Enterprise Asset Management, Enterprise Content Management, Information and Data Management, Business Process Management and Industry Specific Solutions.

Approaching its 34th year in business, Questronix Corporation continuously strives to improve and evolve coupled by its enduring drive to deliver Filipino excellence and workmanship to its clients. As such, it has earned prestigious awards and recognitions – a proud testimony to its achievements that have firmly etched its name in the IT corporate landscape.

Questronix Corporation

<ul>
	<li>Scheduling meetings and coordinating with the marketing team.</li>
	<li>Serving as the primary liaison between the sol and clients.</li>
	<li>Understanding client requirements and translating them into actionable tasks for the 
	Solutions Manager.</li>
	<li>Providing updates on technical issues, projects, or service requests.</li>
	<li>Explaining IT products, services, or solutions to clients.</li>
	<li>Demonstrating and training clients on IT systems or software usage.</li>
	<li>Building strong, trust-based relationships with clients through consistent support and 
	service.</li>
	<li>Addressing concerns proactively to maintain satisfaction and loyalty.</li>
	<li>Preparing performance reports to share insights and recommendations. </li>
	<li>Partnering with account management teams for tailored solutions.</li>
</ul>

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