August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

Agent Image Marketing (AIM) is an Agent Image division that specializes in providing digital marketing solutions to help small businesses build their brands online.

Being in an industry known for its fast-paced environment and ever-changing ecosystem, members of the team are expected to be open, adaptable, and forward-thinking.

Our organization culture can be best described as "playful-productive"-where everyone is encouraged to develop their passions, own their individuality, work with the team, and be the best versions of themselves in order to deliver exceptional, genuine results.

We value ideas, passion, and drive.

We are searching for a Social Media Manager to join our tribe, bringing with them strategic and technical experience working on social media campaigns, email marketing pipelines, and paid content, as well as a great eye for detail and design.

This is your opportunity to join our fun and dynamic team in our Ortigas office.

Job Description

The purpose of the Social Media Manager role is to effectively coordinate, execute and manage all social media and email marketing (organic &amp; paid) activities for our larger, more sophisticated clients and nurture the client relationship.

The Social Media Manager is expected to be creative, organised, innovative and personable in order to develop cutting-edge strategies and nurture successful client relationships, leading to increased client revenue.

Typical tasks include writing strategy and social media content plans, copywriting for your client’s posts and newsletters, understanding client needs and writing proposals, creating/editing social media posts, reporting, arranging, and managing design requirements.

You should be passionately engaged with the ever-evolving digital marketing landscape, and have a finger on the changes that can help drive client success. This role is an opportunity for the right candidate to take on an exciting position in a fantastic workplace.

Your Responsibilities

Perform industry and competitor analysis for internal brands and clients

Come up with social media and email marketing strategies that are aligned with the client’s business goals

Collaborate with other digital marketing teams, such as SEO, Content, and PPC for a holistic online strategy and brand consistency

Suggest and implement initiatives designed to improve process, production, and results

Strategize social media and email marketing campaigns specific to client objectives and KPIs

Create social media content that is timely, engaging, and relevant to both the client’s brand and target market on a monthly basis

Stay up-to-date with current technologies and trends in digital marketing and social media tools, applications, and best practices, especially with the landscape being affected by LLMs and agentic software

Practice a multi-channel approach – have an extensive knowledge of digital channel integration (SEO/PPC/Content/Social)

Conduct benchmark and comparison reports to measure impact. Analyze and review effectiveness of campaigns in an effort to maximize results and evolve brand strategies.

Think outside the box – understand that digital marketing is not a one-size-fits-all platform

Have strong capabilities and experience with various digital tools including, but not limited to: Facebook and Instagram (Meta) Insights, LinkedIn Analytics, Google Analytics, HubSpot, MailChimp/Sendy, Salesforce, and other industry platforms

Able to communicate well with both internal and external stakeholders

Driven to be the best with an insatiable appetite for learning &amp; development

Social Media Specialist

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

As a Media Relations Specialist (Local), you will collaborate with the team to build a solid foundation for each client project. This starts with meticulously researched information relevant to the client’s lines of business and media opportunities. Drawing on your experience in the industry, you will use your keen sense of "what works" to craft media pitches that articulate the client's core messages and unique brand differentiators. You will be undaunted by the competitive media environment, and pursue all available opportunities to secure client coverage week in and week out.

Key Duties and Responsibilities :

<ul>
	<li>Help key account managers build relationships with journalists and media outlets</li>
	<li>Assist in developing work plans for campaigns and in project management</li>
	<li>Identify audience and appropriate formats for media for campaign purposes</li>
	<li>Spearhead ideation to develop news angles that fit the clients' storylines and brand differentiators</li>
	<li>Prepare press releases and media materials for distribution, gather and organize complementary visuals, and ensure that all the pieces of the story come together in a flawless and appealing package for journalists</li>
	<li>Implement media relations with national, regional, and local media outlets</li>
	<li>Serve as an organized project manager, overseeing project timelines and media deadlines</li>
	<li>Master client subject matter and assess daily news inquiries and cycles to identify opportunities to generate news coverage</li>
	<li>Assist the Client Success team and other staff in the development of public relations campaigns</li>
	<li>Under the supervision of the PR Account Director, coordinate with the media monitoring team in developing media mileage reports for internal analysis and as a means of measuring return-on-investment</li>
	<li>Identify audience and appropriate formats for media for campaign purposes</li>
	<li>Compile thorough, accurate results and activity reports for clients on a monthly, quarterly, and annual basis</li>
</ul>

Media Relations Specialist

Relationship Management

Public Relations (PR)

Rythmos DB, a sister company of Media Meter and M2.0 Communications, is a knowledge process outsourcing company that makes use of data, stories and software to help companies accelerate their growth in the international landscape. Our multidisciplinary professionals with over 15 years of experience equip our clients with a holistic approach to building relationships with their customers through their media analytics and reporting services.

As a Media Analyst, you will generate media evaluation reports that enable clients to assess the overall effectiveness of their campaign strategies. You will also partake in making extensive use of qualitative and quantitative research tools, including Meltwater, and Media Meter, to capture offline and online news, as well as social media sentiment. The data is then used to support key insights that can help clients improve their marketing and communications campaigns.

Core Responsibilities:

<ul>
	<li>Tracking news releases, broadcast coverage, and social media mentions on a daily basis using media intelligence and social listening tools;</li>
	<li>Summarizing client stories and mentions, and determining whether they have a positive, negative, or neutral impact on clients;</li>
	<li>Interpreting multiple media data and preparing reports in slide format</li>
	<li>Presenting data and insights to clients;</li>
	<li>Collaborating with media monitoring partners to develop more effective tools for research and analysis; and,</li>
	<li>Developing more effective reports that provide clients with a clear overview of their media presence and campaign performance.</li>
</ul>

Media Analyst | RDB

As CHiNOY TV celebrates its 15th anniversary, we continue to evolve as a multimedia platform, with content and activities spanning television, digital, events, and community-driven initiatives. While strengthening our presence locally, we are also expanding globally to connect with overseas Chinese communities and celebrate our shared heritage.

We remain committed to our mission of:

1. Preserving and promoting Chinese-Filipino culture while strengthening Chinese Filipino identity across different platforms.
2. Inspiring communities by highlighting the success stories of remarkable Chinese Filipinos.
3. Providing opportunities for the Chinoy youth to showcase their talents in media, entertainment, and performing arts.
4. Bridging the Chinese and Filipino communities through meaningful projects and initiatives.


Fil-Chi Media Productions Inc. (Chinoy TV)

<ul>
	<li>Manage and grow the company’s presence across all major digital platforms (Facebook, Instagram, TikTok, YouTube, website).</li>
	<li>Develop and execute a robust content strategy aligned with brand identity and marketing goals.</li>
	<li>Plan, create, curate, and schedule engaging content—visuals, videos, and copy—for each platform, customized to platform strengths and audience preferences.</li>
	<li>Oversee the creation and optimization of social media assets (e.g., profile banners, thumbnails, ads, landing pages).</li>
	<li>Maintain a content editorial calendar to align with campaign timelines, key events, and publishing consistency.</li>
	<li>Monitor, respond, and engage with followers, inquiries, comments, and online reviews in a timely and professional manner.</li>
	<li>Coordinate boosting and implementation of paid social campaigns, including budget monitoring and performance analysis.</li>
	<li>Collaborate cross-functionally with marketing, events, creative, and production teams to ensure cohesive messaging and branding.</li>
	<li>Track, analyze, and report on performance metrics (reach, engagement, growth, conversions), using insights to refine strategy.</li>
	<li>Manage online reputation by responding to reviews and implementing initiatives to generate positive feedback.</li>
	<li>Support basic website content management and apply minor HTML updates when needed.</li>
</ul>

Social Media Manager

Our Cyberbacker team will work round the clock providing 24/7 services to small, mid, and large sized businesses and busy professionals and entrepreneurs, helping to complete time-intensive tasks such as appointment setter, marketing sales staff, researcher and document creation which in turn helps you to concentrate on the important part of your business.

Cyberbacker

As a Social Media Backer: 
Responsibilities:

<ul>
	<li>Set-up social media Business Pages (Facebook, Instagram, Twitter, Youtube, TikTok, LinkedIn, etc).</li>
	<li>Community Management.</li>
	<li>Scheduling posts.</li>
	<li>Responding to messages and comments.</li>
	<li>Content planning.</li>
	<li>Create content plans or calendar to drive engagement and promote online brand awareness.</li>
	<li>Design and create images or video content using different software (Canva, Photoshop, Illustrator, etc).</li>
	<li>Interpret and create social media reports and analytics.</li>
	<li>Media Planning (Facebook Ads, Instagram Ads, Twitter Ads, Youtube Ads, LinkedIn Ads, TikTok Ads, etc).</li>
</ul>

2X is the global leader in B2B marketing as a service (MaaS), a subscription-based alternative to traditional B2B marketing delivery models. Offering AI-enabled B2B marketing talent and strategic consulting, 2X allows marketing leaders to accelerate growth in today’s resource-constrained environment and to deliver measurable results without increasing budgets. 

Founded in 2017 by three former CMOs from major global corporations, our mission at 2X is to improve marketing performance with powerful, data-driven campaigns that help businesses create more visibility, generate leads, and increase competitive advantage—twice as fast, and with double the impact. 

2X is composed of world-class marketing strategists, developers, analysts, designers and writers who work together to build, run, and optimize marketing. Our company is growing fast, and we’re looking for the best talent to join our pioneering MaaS team. 

2x (Formerly StraightArrow Corporation)

Key Accountabilities

<ul>
	<li>Develop and execute comprehensive marketing strategies across digital advertising and SEM. This includes managing budgets, setting KPIs, and ensuring alignment with client goals.</li>
	<li>Manage campaigns across multiple platforms (Google, LinkedIn, Microsoft, 6sense, etc.), paid advertising workflows, and overall campaign structure.</li>
	<li>Monitor, analyze and report on campaign performance (SEM &amp; digital ads), using data-driven insights to propose actionable next steps for optimization, including keyword analysis, bid management, A/B testing, and content planning.</li>
	<li>Lead cross-functional collaboration with writers, designers, developers, and data teams to ensure campaign objectives are met efficiently.</li>
	<li>Provide tactical and strategic support to specialists and associates, mentoring them to ensure best practices in campaign execution and optimization.</li>
	<li>Identify and resolve potential campaign issues, streamline workflows to improve efficiency, and implement scalable processes to enhance overall performance.</li>
</ul>

Paid Media Specialist

Company Background

SEO Hacker started out as a website that publishes expert SEO tactics and strategies. Through the years, this website evolved into the SEO and Internet Marketing Services Company it is today. Officially opening its doors for business back in 2010, SEO Hacker caters to many clients in various industries and boasts having specialists and mavens in its digital marketing team. Overall, SEO Hacker aims to provide clients with the best quality services they can offer. 

About Us

SEO Hacker is a knowledge-based internet marketing firm which specializes in Search Engine Optimization (SEO). As a Digital Marketing firm, we not only aim to provide clients with SEO services but also aim to educate them with other facets of digital marketing and SEO - all in the efforts to improve their branding online. 

We aim to offer our services to both small and large scale businesses, helping their websites naturally rank in Google and other search engines. Consequently, we also fortify their online branding. These services include conceptualizing, designing, developing and managing their website, content creation, Search Engine Optimization, online reputation management, search engine marketing, display advertising, and Social Media Marketing. 

Our Vision: To see 500 digitally empowered companies by SEO Hacker experiencing huge growth in their online presence and conversions.

Our Mission: SEO Hacker exists to provide ethical, powerful strategies and execution to EMPOWER companies in generating more revenue in the digital market.

Interested to Make things Happen?
SEO Hacker is all about empowering companies and individual entities to generate more revenue in the digital market. We are Energetic, Motivated and Passionate people who Absolutely Love what we do.
We are on a mission to WIN and make WINNERS and we are looking for other like-minded, high-quality people to join us.
SEO Hacker works with some of the Most Widely Known Companies in the Philippines and Abroad including: SM, TGP, Toyota, Mega Global, Reedley International School, Inspire Leadership Consultancy, Enderun, Mineski, TV5, and the list goes on.

SEO Hacker

You will be responsible for managing and monitoring clients’ social media accounts, including Facebook, Instagram, TikTok, LinkedIn, and more. Your role will involve creating big ideas, developing content, scheduling posts, and analyzing performance metrics. Here’s what you’ll do:

Manage Social Media Accounts: Oversee and maintain clients’ social media profiles.

Big Ideas &amp; Content Creation: Develop big ideas and write copy for the creative team to produce posts and content.

Collaboration: Work closely with the creatives team to ensure consistent, engaging content.

Target Market Research: Gather and analyze data to identify the target audience and competitors.

Advertising: Create and manage ads on Facebook, Instagram, and TikTok.

Stay Updated: Keep up-to-date with the latest social media trends and platform updates.

Analytics: Monitor and analyze social media performance using insights and analytics.

Ad Strategy: Develop and manage strategic ad campaigns for clients.

Reporting: Prepare and present monthly reports with recommendations for clients.

Strategic Planning: Collaborate with the Social Media and Graphic Design teams to create effective social media pitches that align with clients’ goals.

Agent Image Marketing (AIM) is an Agent Image division that specializes in providing digital marketing solutions to help small businesses build their brands online.

Being in an industry known for its fast-paced environment and ever-changing ecosystem, members of the team are expected to be open, adaptable, and forward-thinking.

Our organization culture can be best described as "playful-productive"-where everyone is encouraged to develop their passions, own their individuality, work with the team, and be the best versions of themselves in order to deliver exceptional, genuine results.

We value ideas, passion, and drive.

We are searching for a Social Media Manager to join our tribe, bringing with them strategic and technical experience working on social media campaigns, email marketing pipelines, and paid content, as well as a great eye for detail and design.

This is your opportunity to join our fun and dynamic team in our Ortigas office.

 

 

Job Description

 

The purpose of the Social Media Manager role is to effectively coordinate, execute and manage all social media and email marketing (organic &amp; paid) activities for our larger, more sophisticated clients and nurture the client relationship.

The Social Media Manager is expected to be creative, organised, innovative and personable in order to develop cutting-edge strategies and nurture successful client relationships, leading to increased client revenue.

Typical tasks include writing strategy and social media content plans, copywriting for your client’s posts and newsletters, understanding client needs and writing proposals, creating/editing social media posts, reporting, arranging, and managing design requirements.

You should be passionately engaged with the ever-evolving digital marketing landscape, and have a finger on the changes that can help drive client success. This role is an opportunity for the right candidate to take on an exciting position in a fantastic workplace.

 

 

Your Responsibilities

<ul>
	<li>Perform industry and competitor analysis for internal brands and clients</li>
	<li>Come up with social media and email marketing strategies that are aligned with the client’s business goals</li>
	<li>Collaborate with other digital marketing teams, such as SEO, Content, and PPC for a holistic online strategy and brand consistency</li>
	<li>Suggest and implement initiatives designed to improve process, production, and results</li>
	<li>Strategize social media and email marketing campaigns specific to client objectives and KPIs</li>
	<li>Create social media content that is timely, engaging, and relevant to both the client’s brand and target market on a monthly basis</li>
	<li>Stay up-to-date with current technologies and trends in digital marketing and social media tools, applications, and best practices, especially with the landscape being affected by LLMs and agentic software</li>
	<li>Practice a multi-channel approach – have an extensive knowledge of digital channel integration (SEO/PPC/Content/Social)</li>
	<li>Conduct benchmark and comparison reports to measure impact. Analyze and review effectiveness of campaigns in an effort to maximize results and evolve brand strategies.</li>
	<li>Think outside the box – understand that digital marketing is not a one-size-fits-all platform</li>
	<li>Have strong capabilities and experience with various digital tools including, but not limited to: Facebook and Instagram (Meta) Insights, LinkedIn Analytics, Google Analytics, HubSpot, MailChimp/Sendy, Salesforce, and other industry platforms</li>
	<li>Able to communicate well with both internal and external stakeholders</li>
	<li>Driven to be the best with an insatiable appetite for learning &amp; development</li>
</ul>

Inquirer Interactive, Inc., better known as INQUIRER.net, is the official news website and social media arm of the INQUIRER Group of Companies (IGC). It has been at the forefront of online news publishing for the past 27 years. INQUIRER.net features breaking news 24/7, as well as the latest on national and foreign issues and current events. It also highlights compelling commentaries and features on Politics, Entertainment, Sports, Lifestyle, Business, and Technology, as well as stories from around the world that are relevant to Filipinos overseas. 

INQUIRER.net offers multimedia features, easy channel navigation, strong social media presence and numerous engagement platforms that allow the readers to experience content anytime, anywhere, always.

Under the INQUIRER.net umbrella are titles which cater to different audience segments and interests. Among them are CDN Digital (formerly Cebu Daily News, which was acquired in 2019), Bandera (acquired in 2019), Lifestyle.INQ, POP!, Esports, INQUIRER.net US & Canada, and the Hinge Inquirer titles (acquired 2021).

The company continues with its mission to bring credible news and information to Filipinos in and around the world through its award-winning brand of journalism.

Inquirer Interactive Inc.

Key Responsibilities

<ul>
	<li>Keeps an editorial calendar and follows the news cycle to translate Inquirer storytelling and news reportage on social media through social media posts, executions, and campaigns</li>
	<li>Amplifies Inquirer net and other Inquirer content, Inquirer channels and platforms' content, as needed, on social media. This involves promoting stories, highlighting connections, and participating as needed in comment threads.</li>
	<li>Writes social media-specific stories for Inquirer net and other Inquirer social media platforms.</li>
	<li>Conceptualizes and develops features or special content for social media, including photos and video, among others, to spur engagement, promote Inquirer content, and build brand affinity.</li>
	<li>Monitors established or developing social media - especially Facebook, Twitter, YouTube, Instagram, etc. - for potential stories and leads.</li>
	<li>Monitors relevant media, especially key news websites and wire services, for potential social media stories.</li>
	<li>Monitors social media feedback and promptly escalates issues and concerns.</li>
	<li>Performs other related tasks as may be assigned.</li>
</ul>

Podcast Network Asia is a media and tech platform that offers on-demand audio content (e.g. podcasts, audiobooks, radio dramas, etc.).

It aims to drive growth for on-demand audio content by creating high quality podcasts. This adds value to listeners and brands who want to connect with people.

Podcast Network Asia

We are looking for a creative and organized Social Media Manager to fully own our brand’s online presence — from content strategy and creation to post scheduling, community engagement, and ad performance. This person will also handle paid campaigns, performance monitoring, and budget optimization, making this ideal for a digital-savvy all-rounder.

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

NowServing is a cutting-edge healthcare technology company dedicated to revolutionizing patient care through innovative solutions. We're passionate about making healthcare more efficient, accessible, and personal. Join us in our mission to transform the healthcare industry!

Are you a creative and enthusiastic individual with a knack for social media? NowServing is looking for an entry-level Social Media Manager to join our dynamic team! You will be the voice of our brand, engaging with our audience, and crafting compelling content. This is a fantastic opportunity to grow your career while making a real impact in the healthcare technology space. If you excel in this role, there’s potential to build and lead your own social media team in the future!

Responsibilities:

<ul>
	<li>Develop, implement, and manage our social media strategy.</li>
	<li>Create engaging content for all social media platforms including Facebook, Twitter, Instagram, LinkedIn, and more.</li>
	<li>Produce and edit short-form videos to tell stories and to highlight our innovations, team, and impact.</li>
	<li>Monitor and respond to customer comments and messages in a timely manner.</li>
	<li>Analyze and report on social media performance using analytics tools.</li>
	<li>Stay up-to-date with the latest social media trends and best practices.</li>
	<li>Planning and executing social media campaigns.</li>
</ul>

How to Apply: If you’re ready to show off your social media skills and make a positive impact in healthcare, we’d love to hear from you! Please send your resume, a brief cover letter explaining why you’re the perfect fit for NowServing, and examples of your previous work, including short-form videos.

Junior Social Media Manager

Concepcion Industrial Corporation (CIC) is a leading provider of consumer lifestyle and enterprise solutions in the Philippines. Established in 1962 by Jose Concepcion Sr., the company began as a manufacturer and distributor of Carrier air conditioning units. Over the years, CIC has expanded its portfolio to include a wide range of products and services designed to meet the needs of Filipino homes and businesses.

CIC operates through several subsidiaries, including Concepcion-Carrier Airconditioning Company (CCAC), Concepcion Durables Inc. (CDI), Concepcion Midea Inc. Philippines (CMIP), Concepcion Otis Philippines Inc. (COPI), Concepcion Business Services Inc. (CBSI), and Cortex Technologies Corporation (CTC). These subsidiaries offer products and services such as air conditioning, refrigeration, elevators, escalators, and small domestic appliances.

With a history spanning over six decades, CIC continues to be a trusted name in the industry, committed to improving the lives of Filipino consumers through innovative and reliable products.

Concepcion Industrial Corporation

Cortex Technologies Corporation is a wholly owned subsidiary of Concepcion Industrial Corporation, located in the Philippines. 

Cortex focuses on the design, development and commercialization of IOT solutions for the consumer and commercial/industrial sectors.

Cortex Technologies Corporation

Responsible for maintaining the brand’s social media platforms, consistently providing data-driven insights for continuous improvement, and help building relationships with on-brand KOLs and content creators.

Key Responsibilities

<ul>
	<li>Ideate, design and execute social media strategies, and produce static assets and reels for various digital platforms of the brand (proficient with Photoshop, Canva, and Capcut or other mobile editing tools)</li>
	<li>Monitor and review organic social content metrics, and ensure reach and engagement growth based on data-driven insights</li>
	<li> Research, pitch, and engage with relevant KOLs and content creators</li>
	<li>Consistently come up and propose creative ideas for social media content and mini-campaigns, not just based on trends but more importantly, based on what resonates with our target market</li>
	<li>Stay updated on current trends, viral topics, best practices and audience behavior on social platforms</li>
</ul>

Adobe Photoshop

Photo Editing

Digital Marketing

Marketing Communications

Video Editing

Photography

Content Marketing

Social Media and Content Specialist

Job Overview:

We are looking for a dedicated and proactive Junior Client Success Specialist to join our team. This role is crucial in ensuring our clients’ successful adoption and ongoing satisfaction with our SaaS platform. You will serve as the main point of contact for our clients, assisting them in reaching their business objectives through our software, providing training, support, and insights that drive product adoption, retention, and overall success.

The ideal candidate is client-focused, has a knack for problem-solving, and is passionate about driving customer success in a technology environment. Additionally, you will identify upselling opportunities and negotiate contract renewals to enhance client value and drive revenue growth.

 

Key Responsibilities

Client Onboarding and Training

<ul>
	<li>Lead onboarding and training sessions, and provide resources to ensure clients can use the platform effectively.</li>
	<li>Create tailored onboarding plans and walkthroughs based on specific client needs and use cases.</li>
</ul>

Relationship Management

<ul>
	<li>Serve as the main point of contact for a portfolio of clients, building strong relationships and understanding their business needs.</li>
	<li>Monitor client health and engagement, and work proactively to retain at-risk clients.</li>
</ul>

Proactive Client Engagement

<ul>
	<li>Conduct regular check-ins and reviews to ensure clients are meeting their goals.</li>
	<li>Collect feedback and share insights with internal teams for improvement.</li>
</ul>

Product Support and Issue Resolution

<ul>
	<li>Work with support teams to resolve client issues promptly.</li>
	<li>Keep clients informed on new features and ensure they are equipped to utilize updates.</li>
</ul>

Upselling and Contract Negotiation

<ul>
	<li>Identify and communicate opportunities for upselling and cross-selling.</li>
	<li>Handle renewals and pricing discussions to grow revenue while keeping clients satisfied.</li>
	<li>Partner with the sales team on proposals that meet client needs.</li>
</ul>

Advocate for the Client

<ul>
	<li>Represent client interests across departments.</li>
	<li>Share feedback to shape future product improvements aligned with client expectations.</li>
</ul>

 

Key Skills

<ul>
	<li>Strong negotiation and revenue-focused mindset</li>
	<li>Client-first approach with strong relationship management</li>
	<li>Ability to explain technical concepts to non-technical users</li>
	<li>Excellent organization and multitasking skills</li>
	<li>Clear and persuasive written and verbal communication</li>
</ul>

Junior Client Success Specialist | Media Meter Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

At Talisik Labs, our focus lies on crafting tools powered by generative AI. In the past year alone, we've developed a suite of groundbreaking AI applications, exemplified by the Unified Salina App This suite encompasses a chat-with-video app, a chat with-document app, and an AI assistant with memory capabilities. You'll be a key player in building and refining web applications like the V4 application. The V4 application, comprising Media Watch, Shared View, and Ad Watch, operates in harmony to deliver comprehensive media monitoring and analytics solutions, making a global impact. As we expand into the global market, we're seeking a passionate individual with a strong background in project management, a knack for problem-solving, and the ability to thrive in a collaborative environment.

Your Role:

As a project manager, you are responsible for planning and overseeing projects from initial ideation through to completion. You will be coordinating people and processes to deliver projects on time, within budget, and with the desired outcomes aligned to objectives.

Your responsibilities include:

<ul>
	<li>Project Planning and Strategy: Develop comprehensive project plans, including setting milestones, allocating resources, and defining deliverables in collaboration with development teams.</li>
	<li>Team Leadership: Lead cross-functional teams (developers, QA, designers, etc.) to ensure that project goals are met on time and within budget.</li>
	<li>Stakeholder Management: Act as the primary point of contact for clients and stakeholders, ensuring that their needs and expectations are clearly understood and met.</li>
	<li>Risk Management: Identify, assess, and mitigate risks throughout the project lifecycle, ensuring that any issues are promptly addressed.</li>
	<li>Budget Management: Monitor project expenses to ensure adherence to the allocated budget, making adjustments as necessary.</li>
	<li>Agile/Scrum Leadership: Lead Agile/Scrum ceremonies (sprint planning, daily stand-ups, retrospectives) to maintain project momentum and address any blockers.</li>
	<li>Quality Assurance: Ensure that all project deliverables meet the company’s quality standards before they are delivered to clients.</li>
	<li>Continuous Improvement: Evaluate project outcomes and processes, suggesting improvements for future projects.</li>
	<li>Project Documentation: Create and maintain comprehensive project documentation, including drafting and managing the project charter and scope documents.</li>
</ul>

Soft Skills:

<ul>
	<li>Professionalism: Strong work ethic, integrity, and responsibility.</li>
	<li>Adaptability: Ability to adjust to changing priorities and project demands.</li>
	<li>Teamwork: Skill in collaborating effectively and fostering a team-oriented environment.</li>
	<li>Creativity: Bringing innovative solutions to enhance project quality.</li>
	<li>Empathy: Understanding the needs and perspectives of team members and users.</li>
	<li>Time Management: Efficiently balancing time to meet project deadlines.</li>
	<li>Continuous Learning: Proactive in learning and adapting to new challenges and technologies.</li>
</ul>

What We Offer:

<ul>
	<li>Fast growth in a dynamic, engaging environment. Evaluations for growth are done every quarter.</li>
	<li>Mentorship from experienced developers and engagement in a supportive work culture.</li>
	<li>Exposure to projects at the cutting-edge of generative AI.</li>
</ul>

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