Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes.

Ateneo offers Basic Education (Grade School, Junior High School, and Senior High School). In addition, Higher Education (College, Graduate, Continuing Education) is made up of nine schools (Education and Learning Design, Government, Graduate School of Business, Humanities, Management, Science and Engineering, and Social Sciences) located in 3 campuses in Quezon City, Makati City and Pasig City.

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia.

Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Summary of Work Activities and Responsibilities 
 
The Energy and Utilities Management Head establishes, institutionalizes, and 
improves processes on energy audit (RA 11285), utilities, and solar system data 
management and other activities related to energy management.

This position also oversees compliance on energy management standards as 
stipulated by regulatory agencies and the University’s own standards on energy 
efficiency.

Main Duties and Responsibilities 
 
I. Section Management and Development

<ul>
	<li>Sets the direction of the Energy and Utilities Management Section and determines its operational goals in alignment with the Office goals and Cluster mandates</li>
	<li>Conducts strategic assessment and evaluation of the Section’s processes, programs and initiatives, ensuring continuous improvement, maintenance and adjustment in program and service delivery</li>
	<li>Regularly monitors the achievement of Section metrics and goals</li>
	<li>Prepares and monitors the Section’s budget and expenditures and recommends cost effective solutions for the Office</li>
	<li>Manages the performance of employees in the Section by setting standards/targets, monitoring, and evaluating performance, and providing development opportunitie</li>
	<li>Works with the different Section Heads in managing the performance and potential requirements of Energy and Utilities Management Section, based on its assessment, and determining best course of action</li>
</ul>

II. Energy Facilities Management

<ul>
	<li>Writes action plans as basis for managing the facilities and campuses in relation to energy audit (RA11285), utilities, and solar system data management</li>
	<li>Oversees audit of equipment and facilities in terms of energy management by conducting a technical review to ensure appropriateness of equipment for each facility</li>
	<li>Gathers latest information on environment advocacies, standards, and technologies in relation to management of facilities and utilities, in accordance with guidelines set by the Ateneo Institute of Sustainability</li>
	<li>Develops Energy Management policies related to facilities and campus operations by reviewing and updating existing and drafting new policies</li>
	<li>Reviews and approves internal reports for submission to the Department of Energy</li>
	<li>Oversees the following:</li>
	<li>Maintenance program for Campus Utilities (e.g., electrical transformers, solar system, underground and overhead cables, Ring Main Unit [RMU]’s, Vacuum Fault Interrupter’s, private poles, main water lines, etc.)</li>
	<li>Data management on Water treatment and Sewerage Treatment Plant (in coordination with the Ateneo Institute of Sustainability), renewable energy, water discharge, storm drain and sewage system, campus energy and water consumption, monitoring and conservation</li>
	<li>Consolidation of CFMO Services to school units (e.g., Utilities Management; Energy audit in relation to RA 11285; Transformer, Ring Main Unit, and other accessories; Water potability)</li>
</ul>

III. Utility Provider and Contractor Management

<ul>
	<li>Oversees coordination with utility providers to ensure resolution of power and water issues</li>
	<li>Prepares terms of reference for contactors and coordinates with Central Purchasing Office on implementing the bidding process (i.e., from explaining the project to contractors to evaluating the contractors)</li>
</ul>

IV. Performs other work-related tasks as may be required by the immediate 
supervisor and authorized representative

Energy and Utilities Management Head

Under the supervision of the Vice President for Administration, the Director of the Central Facilities Management Office (CFMO) shall oversee the following functions:

1. Facilities and Utilities 
2. Custodial Services 
3. Campus Development and Construction 
4. Administration

Main Duties and Responsibilities:

I. University-level Business Partnering

<ul>
	<li>Keeps track of updates and developments that affect the University as an organization, particularly its facilities and campus master plan.</li>
	<li>Keeps abreast of the latest trends, industry, and general community practices in facilities, utilities, energy management, custodial services, campus development and construction, campus landscape and architecture, grounds management, and waste management.</li>
	<li>Builds and sustains strategic and mutual partnerships with key stakeholders.</li>
</ul>

II. Strategic Facilities Management

<ul>
	<li>Provides decision makers with data forecasts, insights, and recommendations on all aspects related to facilities management efforts, balancing aesthetics, functionality, and safety.</li>
	<li>Constantly reviews University facilities-related plans, programs, and services, and recommends appropriate interventions when necessary
	<ul>
		<li>Oversees design studies, implementation plans, and evaluation reports on facilities improvement and changes, monitoring infrastructure and utilities accessibility, and conditions, capacities, and utilization reports vis-a-vis the long- and short-term needs and direction of the University, and recommends necessary improvements and possible priority projects.</li>
	</ul>
	</li>
	<li>Ensures business continuity by institutionalizing a proactive and preventive maintenance process of our facilities, and monitoring the performance and progress of campus development projects.</li>
	<li>Oversees a comprehensive and integrated framework and guidelines for campus development, looking into infrastructure planning, space planning and utilization, and environment planning.</li>
</ul>

III. Office Management and Development

<ul>
	<li>Sets the direction, metrics, and budget for the Office.</li>
	<li>Oversees the development, review, and, if necessary, updating and revision of Office policies, and provides inputs for the development of general Administration cluster policies.</li>
	<li>Monitors and evaluates the Office's processes, systems, programs, and practices to ensure continuous improvement, operational efficiency, adaptive programs, and effective delivery of services.</li>
	<li>Manages the performance of Group Heads and key administrators in the Office, by setting standards/targets, monitoring and evaluating performance, and providing development opportunities.
	<ul>
		<li>Installs systems to ensure alignment of facilities management plans with the University's strategic plans.</li>
		<li>Oversees the coaching and mentoring conducted by the Heads in terms of managing performance, disciplinary actions, and other employee-related management.</li>
	</ul>
	</li>
</ul>

IV. Performs other duties that may be required by the Immediate Supervisor and 
authorized representative

Director | Central Facilities Management Office

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YONDU INC.

<ul>
	<li>Execute performance tuning activities for model serving infrastructure to maintain optimal latency and throughput.</li>
	<li>Conduct post-deployment validation checks to ensure model prediction stability, API responsiveness, and overall service quality.</li>
	<li>Support the enhancement of operational pipelines, including CI/CD workflows, configuration templates, and automated monitoring scripts.</li>
	<li>Participate in service reliability reviews to improve platform uptime, incident response processes, and operational readiness.</li>
	<li>Coordinate closely with DevOps and Platform Engineering to address infrastructure-level concerns related to model hosting and deployment.</li>
	<li>Assist in the rollout of platform-level improvements, including model registry enhancements, container optimization, and new monitoring tools.</li>
</ul>

Machine Learning Specialist {LLM}

Machine Learning Operations Specialist {Data Engineer} With background on Cloud

OUR BUSINESS

First Gen Corporation (First Gen) is a leading independent power producer in the Philippines that primarily utilizes clean and indigenous fuels such as natural gas, geothermal energy from steam, hydro-electric, wind, and solar power. The company has 3,489 MW of installed capacity in its portfolio, powering 21.4% of the country’s gross generation.

First Gen is a natural gas pioneer and owns four out of the five natural gas-fired power plants in the country. These are the 1500-MW Sta. Rita and San Lorenzo plants, the 97-MW Avion and the 414-MW San Gabriel power plant. Avion will be the first power plant in the Philippines to run on aero-derivative gas turbines while the San Gabriel plant is expected to be the most efficient natural gas-fired plant in Southeast Asia. First Gen also has the largest portfolio of power plants that use clean, renewable and indigenous fuels. The plants are present in all three grids of the Philippines, and can serve the baseload, mid-merit and peaking market segments.

“Going forward, we continue to keep our eye on remaining relevant, effective, pioneering, and smart about the choices we make in moving towards a decarbonized world… First Gen continues to care about the world we live in, and we will continue to dare to make positive contributions.” 
– President and Chief Operating Officer, Francis Giles B. Puno

First Gen Corporation

Responsible for the effective execution of data management projects that require building systems to collect, manage, and convert raw data into usable information for business analysts to interpret, supporting the analytics requirements of the Data Analytics Team and its customers. This role works closely with business analysts, data scientists, data stewards, domain experts, and IT/infrastructure teams to understand data needs, ensure alignment with business goals, and deliver high-quality, reliable data solutions.

Key Accountabilities

1. Data Modeling and Design 
a. Conducts data modeling and analysis, and develops detailed data models (e.g., using Python scripting, data warehousing, and SQL platforms, with knowledge of Talend or similar ETL tools). 
b. Develops automated systems for managing power industry and wholesale electricity spot market datasets. 
c. Maintains databases and computing environments, and administers database utilities.

2. Data Integration and Interoperability 
a. Gathers and organizes power industry-related and customer-specific data from multiple sources. 
b. Ingests and transforms raw electrical data from Remote Energy Monitoring (IoT devices), cleanses and normalizes it to create a standardized data layer ready for analytics. 
c. Monitors and manages how applications and users access and interact with databases to ensure smooth data flow and optimal system performance. 
d. Provides possible scenarios and recommendations for process improvement and streamlining within the team. 
e. Ensures consistent and accurate information is produced and delivered to various groups within the company; oversees and troubleshoots automated data pipelines and workflows to ensure reliability.

3. Special Projects 
a. Assists in executing the company’s Customer Analytics flagship project by developing use cases that strengthen collaboration across teams. 
b. Works with the product manager and vendors to enrich incoming Remote Energy Monitoring device data, ensuring comprehensive use cases that integrate product, data, operations, and business goals. 
c. Supports projects, protocols, and processes from planning to deployment, liaising with various IT vendors as potential service/system providers and project partners.

Data Engineer

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Site Reliability Engineering (SRE) is an engineering discipline that combines software and systems engineering to build and run production systems. SRE ensures that August 99’s services—both our internally critical and our externally-visible systems, e.g. GitLab/developer tooling and hosted client sites for Agent Image—have reliability and uptime appropriate to users' needs and a fast rate of improvement while keeping an ever-watchful eye on capacity and performance.

General Responsibilities:

<ul>
	<li>Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement.</li>
	<li>Install new / rebuild existing servers and configure hardware, services, settings, directories, storage, etc., following standards and project/operational requirements.</li>
	<li>Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.</li>
	<li>Perform regular security monitoring to identify any possible intrusions.</li>
	<li>Regularly work on improving August 99’s security practices, including:
	<ul>
		<li>Recommending new technologies to improve threat assessment and mitigation.</li>
		<li>Assisting in the migration to new technologies.</li>
		<li>Assisting coworkers with infosec best practices to ensure cross-coverage within the team</li>
	</ul>
	</li>
	<li>Practice sustainable incident response and blameless postmortems.</li>
	<li>Perform ongoing performance tuning and resource optimization as required.</li>
	<li>Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.</li>
	<li>Develop and maintain installation and configuration procedures, especially related to automation.</li>
	<li>Design, develop, troubleshoot, and debug software programs for databases, applications, tools, networks, etc.</li>
	<li>As a member of the site reliability and IT team, you will assist in defining and developing software for tasks associated with the development, debugging, or designing of software applications or operating systems.</li>
	<li>Provide technical leadership to other software developers.</li>
	<li>Specify, design, and implement modest changes to existing software architecture to meet changing needs.</li>
	<li>Analyze system and software security and change procedures or code when necessary.</li>
	<li>Stay informed about new and relevant CVEs, potential bugs, viruses/worms/etc, and how to take preventive or corrective measures for each.</li>
	<li>Duties and tasks are varied and complex ,needing independent judgment. Candidates should be fully competent in own areas of expertise. May have project lead role and or supervise lower level personnel. BS or MS degree or equivalent experience relevant to functional area. 5 years of software engineering or related experience.</li>
</ul>

Senior Site Reliability Engineer

Summary of Work Activities and Responsibilities:

Under the supervision of the Campus Development and Construction Group Head, the Planning and Design Head oversees the planning, design, evaluation, and continuous improvement of the roads, buildings, installations, and related systems.

Main Duties and Responsibilities

I. Section Management and Development

<ul>
	<li>Sets the direction of the Planning and Design Section and determines its operational goals in alignment with the Group goals, Office goals and Cluster mandates</li>
	<li>Prepares and monitors the Section’s budget and expenditures and recommends cost effective solutions for the Office</li>
	<li>Manages the performance of employees in the Section by setting standards/targets, monitoring, and evaluating performance, and providing development opportunities</li>
	<li>Gathers feedback from the other CFMO Section Heads to determine areas for improvement and potential requirements of the University, and determines best course of action</li>
</ul>

II. Campus Master Plan Management

<ul>
	<li>Assesses and analyzes infrastructure, facility, accessibility, and utilities conditions and capacities reports vis-à-vis the long- and short-term needs and direction of the University, and recommends necessary improvements and possible priority projects</li>
	<li>Oversees the conduct of feasibility and environmental planning studies, ensuring a financially and functionally viable and sustainable project, recommending ways to optimize space and utility usage</li>
	<li>Assists in the review, creation, and revision of a comprehensive and integrated framework and guidelines for campus development, looking into infrastructure planning, space planning and utilization, and environment planning</li>
	<li>Keeps abreast of national and international standards in the professional, as well as government regulations, and ensures that the Campus Master Plan adheres to such yardsticks</li>
	<li>Creates guidelines and policies on sustainable design standards balancing aesthetics, functionality, and safety</li>
</ul>

III. Facilities Planning and Evaluation

<ul>
	<li>Evaluates resource facility systems in the University to check compliance with government laws and codes, University standards, and best practices</li>
	<li>Writes recommendations, guidelines and standards on facilities planning and utilization to improve the efficiency and effectiveness of physical facilities</li>
</ul>

IV. Construction and Renovation Projects

<ul>
	<li>Creates guidelines on cost estimation, project timelines, contracting and procurement, and evaluation of bids</li>
	<li>Coordinates with University offices for all Construction, Major and Minor Improvement projects requests</li>
	<li>Prepares pre-design and schematic design plans for all space planning and facilities improvement projects.</li>
	<li>Prepares detailed cost estimates in budget planning and evaluation of Construction, Major and Minor Improvement projects, for the approval of the CDCG Head</li>
	<li>Drafts all pertinent construction project bid documents such as:
	<ul>
		<li>Scope of work</li>
		<li>TOR</li>
		<li>Design Development plan</li>
		<li>Construction documents, BOQ and design details and specifications</li>
		<li>Work schedule, budget estimates</li>
	</ul>
	</li>
	<li>Advises stakeholders and CFMO Sections on the interpretation and implementation of project plans to support planning and evaluation</li>
	<li>Assist the Construction Management and Post Construction and Building Care Sections in advising participants during and after the bidding process</li>
	<li>Oversees documents updates of ‘as-built’ plans and standard design documents and compliance with CFMO records management procedures</li>
</ul>

V. Performs other duties that may be required by the immediate supervisor and 
authorized representatives

Planning and Design Head

Summary of Work Activities and Responsibilities: 
The Administrative Assistant IV provides frontline, administrative and business development support in the day-to-day operations of the Office.

 

Main Duties and Responsibilities 
I. Frontline and Office Management Support

<ul>
	<li>Attends to inquiries and requests from stakeholders and visitors from various communication channels (e.g., face to face, online, phone, office email) and coordinates the flow of information internally and with other offices concerned</li>
	<li>Receives and records Office correspondences and communication materials and carries out appropriate actions</li>
	<li>Handles coordination and logistical support requirements for meetings, events, and activities</li>
	<li>Updates office database and maintains files and records of correspondences, documents and other materials for the Office in a systematic manner and consistent with the need to protect confidentiality and data privacy</li>
	<li>Maintains pertinent files and records (e.g. disbursements, contracts, purchase requisitions, agreements, etc.) and facilitates disposal of old files and records according to University guidelines</li>
	<li>Oversees the physical upkeep of the office, and ensures that job orders for various equipment repair and maintenance services are properly coordinated</li>
	<li>Ensures that office supplies and resources are replenished, properly stored, and in good working condition
	<ul>
		<li>Monitors the inventory of office supplies and resources regularly</li>
		<li>Orders and purchases office supplies/equipment</li>
	</ul>
	</li>
	<li>Prepares attendance and leave reports of employees for submission to HR for processing</li>
</ul>

II. Business Development Support

<ul>
	<li>Provides various administrative and logistical support in generating revenues for the University (i.e. long and short term rental income from University properties, royalties from licensing of University trademarks, concession income, etc.)</li>
	<li>Prepares documents such as contracts, trademark licensing agreements, and Memorandums of Agreements for facility rentals, etc. and routes for necessary approvals</li>
	<li>Coordinates with various stakeholders (e.g. concessionaire coordinators, cooperative stores, suppliers, school units, etc.) and provides necessary assistance for concerns and inquiries</li>
	<li>Coordinates with the Student Uniform Committees of Basic Education, and prepares purchase requisitions for school and PE uniforms</li>
	<li>Provides updates on the status of purchase orders, deliveries, inventories, etc.</li>
	<li>Attends and documents committee meetings with the different school units and clients, and provides updates as needed
	<ul>
		<li>Processes payments for retainers and other legal fees for application of University trademarks through the Central Accounting Office Payment Systems </li>
		<li>Coordinates with various University offices/units such as Central Facilities Management Office, CSMO, Office for Food Safety and Quality Assurance, and UMCO for logistical requirements and other arrangements for events (during facility rentals)</li>
		<li>Sends billing statements to clients and concessionaires and monitors collection of use of facility and concession fees and utilities</li>
		<li>Prepares summary reports of concessionaire income, rental revenues, and scholarship grants for the different school units and submits the reports to the Director</li>
		<li>Manages concessionaire directory and populates the database accordingly</li>
	</ul>
	</li>
</ul>

III. Performs other work-related tasks as may be required by the immediate supervisor and authorized representative.

Administrative Assistant | UBAO

1. Customer Journey Mapping &amp; Experience Design

<ul>
	<li>Develop, update, and optimize customer journey maps across major touchpoints (lead generation, onboarding, billing, service requests, renewals, and digital interactions).</li>
	<li>Identify friction points, service gaps, and opportunities to improve customer experience using data and customer insights.</li>
	<li>Collaborate with Sales, Operations, Billing, Digital, and Marketing teams to implement journey improvements.</li>
	<li>Ensure consistency of experience and alignment with service standards and the company’s brand promise.</li>
</ul>

2. Customer Satisfaction &amp; Retention Monitoring

<ul>
	<li>Track and analyze customer satisfaction metrics (NPS, CSAT, CES), complaint trends, and service turnaround time.</li>
	<li>Monitor churn and retention rates and support the development of retention programs.</li>
	<li>Conduct customer interviews, surveys, and other feedback activities to understand expectations and pain points.</li>
	<li>Work with business units to strengthen customer engagement at high-impact moments of the journey.</li>
</ul>

3. Customer Feedback Mechanisms

<ul>
	<li>Design and execute customer feedback systems (surveys, VOC channels, digital feedback tools, post-interaction evaluations).</li>
	<li>Ensure regular and systematic collection of customer input across touchpoints.</li>
	<li>Maintain a structured approach to capturing, organizing, and analyzing customer feedback.</li>
</ul>

4. CX Data Analytics &amp; Insight Generation

<ul>
	<li>Analyze customer experience data to create actionable dashboards and reports.</li>
	<li>Connect CX performance to key business outcomes such as win rate, contract renewal probability, and overall retention.</li>
	<li>Translate insights into recommendations for journey improvements or internal process enhancements.</li>
	<li>Present findings and customer insights to management and cross-functional teams.</li>
</ul>

5. Cross-Functional Collaboration &amp; Input to Marketing

<ul>
	<li>Partner with Sales and Marketing to provide customer insights that shape communication plans, engagement activities, and customer education.</li>
	<li>Support digital and product teams with customer data and journey-related insights.</li>
	<li>Serve as an advocate for customer-centric thinking across the organization.</li>
</ul>

Qualifications

<ul>
	<li>Bachelor’s degree in Marketing, Business, Communications, or related field.</li>
	<li>Minimum 4 years of experience in Customer Experience, Marketing, or related roles; experience in utilities, energy, or service industries is an advantage.</li>
	<li>Strong analytical and problem-solving skills; ability to turn data into insight and execution plans.</li>
	<li>Experience in customer journey mapping, CX tools, or marketing automation is a plus.</li>
	<li>Excellent communication, coordination, and stakeholder management skills.</li>
	<li>Customer-centric mindset with the ability to balance business and customer needs.</li>
</ul>

Key Competencies

<ul>
	<li>Customer Experience Strategy</li>
	<li>Journey Mapping &amp; Process Improvement</li>
	<li>Customer Analytics &amp; Insight Generation</li>
	<li>Marketing Planning &amp; Execution</li>
	<li>Stakeholder Collaboration</li>
	<li>Project Management</li>
	<li>Communication &amp; Presentation Skills</li>
	<li>Adaptability in fast-growing markets</li>
</ul>

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