HOPLA.Online is a fully remote outsourcing company that connects work-from-home professionals with fast-growing, innovative companies worldwide. Being limited to available work within your area is now a thing of the past. At HOPLA, remote work goes beyond flexibility — we offer WFH++.

We offer long-term remote careers with growth, support, and stability. When you join HOPLA.Online, you’ll experience flexibility to work from anywhere, career growth opportunities through learning paths and mentorship, stability with full-time roles and guaranteed pay, a supportive culture with regular check-ins, comprehensive benefits like paid leave and insurance, and engaging work on impactful projects with global companies.

HOPLA Online

About the role

We’re seeking a Data &amp; IT Analytics Manager to drive data-driven decision-making and optimize IT operations. You’ll analyze data, produce reports and dashboards, maintain databases, and implement data governance. You’ll also manage a fully remote IT team, oversee Google Workspace and core systems, enforce IT policies, and recommend new technologies—including AI tools to improve efficiency. Ideal candidates are analytical, detail-oriented, and experienced in remote team management, data analytics, IT operations, and modern enterprise software. Experience with Looker, Google Workspace, and AI/ML tools is highly preferred.

Your days will be filled with:

Data Analytics (Primary Focus)

<ul>
	<li>Lead the extraction, cleaning, and analysis of data using Google Sheets, Looker, and other analytics tools to support strategic and operational decisions.</li>
	<li>Design, produce, and present dashboards, reports, and insights for leadership and cross-functional teams.</li>
	<li>Identify trends, patterns, risks, and performance gaps across complex datasets and translate them into clear recommendations.</li>
	<li>Develop and maintain data models, databases, and analytics frameworks to enable scalable, data-driven decision-making.</li>
	<li>Establish and enforce data governance standards, including data quality checks, audits, documentation, and access controls.</li>
	<li>Partner with senior leaders to define KPIs, success metrics, and analytics roadmaps aligned with business priorities.</li>
	<li>Mentor and guide junior analysts, building analytical capability and best practices across the organization.</li>
</ul>

Information Technology (Strategic Oversight)

<ul>
	<li>Provide strategic leadership and direction for IT operations, ensuring alignment with business and data needs.</li>
	<li>Oversee the management and optimization of core systems, particularly Google Workspace, in collaboration with the IT Specialist.</li>
	<li>Define, review, and enforce IT policies, SOPs, security, and compliance standards.</li>
	<li>Prioritize and oversee high-impact IT initiatives, escalations, and risk mitigation efforts.</li>
	<li>Evaluate, recommend, and sponsor the adoption of new technologies and AI-enabled tools to improve efficiency, automation, and analytics capabilities.</li>
	<li>Manage IT budget planning, procurement strategy, and vendor relationships, ensuring cost-effectiveness and scalability.</li>
	<li>Act as the primary bridge between data, IT, and business stakeholders, ensuring technology enables—not limits—growth.</li>
</ul>

Device Requirements:

To maintain a highly productive and professional work-from-home setup, successful candidates must have:

<ul>
	<li>Computer &amp; Equipment</li>
	<li>Primary and backup computer with at least Intel Core i5 or AMD Ryzen 5, and 8GB RAM</li>
	<li>Web camera for meetings and check-ins</li>
	<li>Headset (preferably noise-canceling) for clear communication</li>
	<li>Internet Connection</li>
	<li>Primary: Minimum 30 Mbps download / 10 Mbps upload</li>
	<li>Backup: At least 10 Mbps download / 5 Mbps upload</li>
</ul>

At HOPLA, we are dedicated to supporting a stable and well-equipped remote work environment that encourages seamless collaboration and consistent performance across our teams.

If you tick all these boxes, then we are excited for you to be part of the fast-growing HOPLA team!

What you will enjoy:

<ul>
	<li>A stable full-time position with an established and growing company</li>
	<li>Work Schedule: Monday - Friday PH TIME</li>
	<li>Enjoy paid leaves, plus primary HMO coverage and insurance benefits</li>
	<li>The opportunity to collaborate with global clients</li>
	<li>Ongoing career growth support through mentoring and professional development programs</li>
</ul>

Senior Manager – Data Analytics & IT

About the role

We’re looking for a Lead Generator / Social Media Marketing Specialist to support an online education and financial coaching business by managing lead capture and follow-up, coordinating appointments, and optimizing CRM workflows and automation. You’ll also oversee social media platforms including Facebook, Instagram, TikTok, and YouTube—creating and scheduling content, applying brand guidelines, and tracking performance. 

Key Responsibilities

1. Sales Development &amp; Lead Management

<ul>
	<li>Capture and follow up on leads from existing automated systems.</li>
	<li>Conduct outreach via phone, email, text, and social media messaging.</li>
	<li>Maintain and optimize CRM workflows, funnels, and campaigns.</li>
	<li>Schedule appointments and coordinate with internal agents for lead conversion.</li>
	<li>Monitor weekly lead generation targets and report performance metrics.</li>
</ul>

2. Technical &amp; Social Media Management

<ul>
	<li>Maintain and update automated systems, including CRM integrations and marketing automation tools.</li>
	<li>Manage social media platforms: Facebook, Instagram, TikTok, and YouTube.</li>
	<li>Create and schedule content, including reels, carousels, and posts using AI tools.</li>
	<li>Apply brand guidelines and develop visual content templates.</li>
	<li>Assist with paid campaigns on social media platforms if needed.</li>
</ul>

3. Collaboration &amp; Reporting

<ul>
	<li>Work closely with management to ensure alignment on priorities.</li>
	<li>Provide weekly reports on lead generation, CRM performance, and social media analytics.</li>
	<li>Suggest improvements and optimizations for automation and engagement workflows.</li>
</ul>

 

What you will enjoy:

<ul>
	<li>A stable full-time position with an established and growing company</li>
	<li>Work Schedule: Monday - Friday, Full-time, 40 hours/week US Time</li>
	<li>Basic Monthly Salary: PHP 35,000</li>
	<li>Monthly Allowance: PHP 5,000</li>
	<li>Enjoy tenure incentives, paid leaves, plus primary HMO coverage and insurance benefits</li>
	<li>The opportunity to collaborate with global clients</li>
	<li>Ongoing career growth support through mentoring and professional development programs</li>
</ul>

Sales Development & Social Media Specialist

About the role

Are you an automation-driven innovator who loves building intelligent, end-to-end workflows that integrate AI into real business operations? HOPLA is hiring an AI Automation Specialist to design and deploy agentic automations that streamline, accelerate, and enhance the way our clients work. In this role, you’ll build sophisticated workflows across modern automation platforms, integrate LLMs and APIs, and collaborate closely with product and engineering teams to translate business needs into reliable, observable, and high-impact automation systems.

This role is ideal for someone who thrives at the intersection of AI, workflow automation, and systems integration—someone who enjoys solving operational challenges through smart, scalable AI-powered automation. You’ll work directly with clients, product owners, and ML engineers to design agentic workflows, implement integrations, and continuously optimize performance across environments.

Your days will be filled with:

<ul>
	<li>Design agentic workflows: task decomposition, tool orchestration, retrieval/grounding, fallback/guardrails, human-in-the-loop.</li>
	<li>Implement automations in n8n/Zapier/Make, data models in Airtable/Sheets, and integrations with M365/Google apps (Outlook/Gmail, Drive/SharePoint, Calendar, Teams/Chat, Forms, OneDrive, etc.) and others.</li>
	<li>Connect LLMs &amp; APIs (OpenAI, Anthropic, Vertex/Azure, webhooks, REST/Graph) including prompt chains, function/tool calling, memory, and evaluation loops.</li>
	<li>Add reliability/observability: retries, idempotency keys, circuit breakers, alerts, logging, runbooks, dashboards.</li>
	<li>Ship safely: staging → prod, secrets management, permissioning, data policies, PII redaction.</li>
	<li>Gather requirements, demo iteratively, document clearly, and train end-users.</li>
	<li>Own lifecycle: measure impact, run A/Bs, and continuously optimize.</li>
</ul>

Device Requirements:

<ul>
	<li>At least Intel i5 or Apple M1 equivalent processor (or AMD equivalent) with 16 GB RAM</li>
	<li>Second monitor is a nice-to-have</li>
	<li>Headphones</li>
	<li>Working web camera</li>
	<li>Primary Internet Speed (Minimum):</li>
	<li>Download: 30 Mbps</li>
	<li>Upload: 10 Mbps</li>
	<li>Minimum Backup Internet Speed:</li>
	<li>Download: 10 Mbps</li>
	<li>Upload: 5 Mbps</li>
</ul>

If you tick all these boxes, then we are excited for you to be part of the fast-growing HOPLA team!

What you will enjoy:

A stable full-time position with an established and growing companyWork Schedule: Monday - Friday, PH TimeBasic Monthly Salary: PHP 50,000 - 55,000 
Monthly Allowance: PHP 5,000 
Enjoy paid leaves, plus primary HMO coverage and insurance benefits

AI Automation Specialist

Inquirer Interactive, Inc., better known as INQUIRER.net, is the official news website and social media arm of the INQUIRER Group of Companies (IGC). It has been at the forefront of online news publishing for the past 27 years. INQUIRER.net features breaking news 24/7, as well as the latest on national and foreign issues and current events. It also highlights compelling commentaries and features on Politics, Entertainment, Sports, Lifestyle, Business, and Technology, as well as stories from around the world that are relevant to Filipinos overseas. 

INQUIRER.net offers multimedia features, easy channel navigation, strong social media presence and numerous engagement platforms that allow the readers to experience content anytime, anywhere, always.

Under the INQUIRER.net umbrella are titles which cater to different audience segments and interests. Among them are CDN Digital (formerly Cebu Daily News, which was acquired in 2019), Bandera (acquired in 2019), Lifestyle.INQ, POP!, Esports, INQUIRER.net US & Canada, and the Hinge Inquirer titles (acquired 2021).

The company continues with its mission to bring credible news and information to Filipinos in and around the world through its award-winning brand of journalism.

Inquirer Interactive Inc.

<ul>
	<li>Understands online products and multimedia executions related to online publishing business.</li>
	<li>Understands the online audience and the digital landscape in relation to online publishing business.</li>
	<li>Prospects to identify and qualify new potential customers, including cold calling and development of leads through referral channels, to generate appointments and establish relationships. Identify clients.</li>
	<li>Manages the pipeline of opportunities from current and prospective clients to ensure that sales goal can be met.</li>
	<li>Develops proposals and sales packages to clients in consultation with supervisor and other relevant units</li>
	<li>Presents proposals and pitches to clients.</li>
	<li>Closes sales of digital and multimedia solutions to sales prospects and clients, to meet sales goals and contribute to company profitability.</li>
	<li>Completes all sales paperwork promptly, thoroughly and accurately, to ensure company profitability and maximize the ability to deliver a high-quality technical solution and minimize potential problems or issues in service delivery or invoicing. This includes sales contracts, job sheets, and sales reports.</li>
	<li>Maintains all sales resources, client contacts and database such that they are kept up to date and accurate.</li>
	<li>Coordinates closely with the concerned departments (IT, Marketing, Ad Operations) to ensure uploading of ads and articles according to client’s specifications and requirements.</li>
	<li>Coordinates with marketing Staff for up-to-date sales kits and sales-related data needed for sales presentation and proposal.</li>
	<li>Performs other related tasks that may be assigned from time to time</li>
</ul>

Account Executive

Key Responsibilities:

<ul>
	<li>Understands online terminologies and systems (ad serving platforms) and mathematical computations related to online publishing business.</li>
	<li>Understands the online audience and the digital landscape, particularly in the Central Visayas Region, in relation to online publishing business.</li>
	<li>Develops sales packages in line with the overall sales strategy of Inquirer but tailor-fit to Central Visayas clients.</li>
	<li>Prospects to identify and qualify new potential customers, including cold calling and development of leads through referral channels, to generate appointments and establish relationships.</li>
	<li>Manages the pipeline of opportunities from current and prospective clients to ensure that sales goal can be met.</li>
	<li>Closes sales of technology solutions to sales prospects and clients, to meet sales goals and contribute to company profitability.</li>
	<li>Responsible for the solution design and preparation of proposals, performing or coordinating demonstrations/presentations when necessary.</li>
	<li>Conducts technology planning meetings with clients to discuss new technologies and plan for upgrades and enhancements.</li>
	<li>Provides guidance to Digital Advertising Specialists on sales packages and selling strategies.</li>
	<li>Maintains all sales resources and databases such that they are kept up to date and accurate.</li>
	<li>Coordinates closely with the concerned departments (Information Technology, Marketing, Ad Operations) to ensure uploading of ads and articles according to client’s specifications and requirements.</li>
	<li>Coordinates with marketing Staff for up-to-date sales kits and sales-related data needed for sales presentation and proposal.</li>
	<li>Performs other related tasks that may be assigned from time to time</li>
</ul>

Account Executive | Cebu

Key Responsibilities: 
 
1. Strategic Sales &amp; Revenue Development

<ul>
	<li>Support in meeting or exceeding monthly sales targets through classified ad placements and other products and programs across print, digital, and cross-platform channels.</li>
	<li>Assist in preparing revenue forecasts, tracking budgets, and aligning sales strategies with company financial objectives.</li>
	<li>Maintain a healthy sales pipeline through cold calling, lead generation, and consistent prospecting. 
	 </li>
</ul>

2. Client Relationship Management

<ul>
	<li>Build and maintain strong relationships with advertisers, agencies, and walk-in clients, particularly for line ads and obituaries.</li>
	<li>Respond to inquiries and requests in a professional and timely manner to ensure client satisfaction.</li>
	<li>Assist in conducting client visits, follow-ups, and securing Purchase Orders (POs) to encourage repeat business and long-term partnerships. 
	 </li>
</ul>

3. Advertising Solutions &amp; Proposal Development

<ul>
	<li>Prepare and deliver customized advertising proposals and bundled ad packages based on client goals.</li>
	<li>Coordinate with internal teams (Marketing, Creative, Finance) to develop strategic media solutions with appropriate pricing structures.</li>
	<li>Prepare and present proposals confidently and close deals that align with client needs and company profitability. 
	 </li>
</ul>

4. Campaign Execution &amp; Monitoring

<ul>
	<li>Provide support in managing all stages of ad campaigns, from pre-sale planning to post-campaign reporting.</li>
	<li>Organize and update ad placements, ensuring accuracy, timeliness, and full campaign delivery across platforms.</li>
	<li>Assist in collecting materials from clients/agencies and support in layout, proofreading, and correction of ad content and placements. 
	 </li>
</ul>

5. Administrative Tasks &amp; Collection Support

<ul>
	<li>Prepare and submit accurate daily sales reports, job orders, and contract documentation.</li>
	<li>Coordinate with the Finance team to monitor payments, verify received funds, and follow up on overdue accounts.</li>
	<li>Maintain complete and organized records of all client transactions and communications. 
	 </li>
</ul>

6. Cross-Platform Collaboration &amp; Other Duties

<ul>
	<li>Collaborate with internal departments including Ad Operations, IT, Marketing, and Production to ensure smooth ad delivery.</li>
	<li>Stay current with media trends, competitive activity, and evolving digital publishing practices.</li>
	<li>Participate in team planning, budgeting sessions, sales strategy development, and other assigned initiatives.</li>
</ul>

Account Executive for Classified Ads

As CHiNOY TV celebrates its 15th anniversary, we continue to evolve as a multimedia platform, with content and activities spanning television, digital, events, and community-driven initiatives. While strengthening our presence locally, we are also expanding globally to connect with overseas Chinese communities and celebrate our shared heritage.

We remain committed to our mission of:

1. Preserving and promoting Chinese-Filipino culture while strengthening Chinese Filipino identity across different platforms.
2. Inspiring communities by highlighting the success stories of remarkable Chinese Filipinos.
3. Providing opportunities for the Chinoy youth to showcase their talents in media, entertainment, and performing arts.
4. Bridging the Chinese and Filipino communities through meaningful projects and initiatives.


Fil-Chi Media Productions Inc. (Chinoy TV)

<ul>
	<li>Manage and grow the company’s presence across all major digital platforms (Facebook, Instagram, TikTok, YouTube, website).</li>
	<li>Develop and execute a robust content strategy aligned with brand identity and marketing goals.</li>
	<li>Plan, create, curate, and schedule engaging content—visuals, videos, and copy—for each platform, customized to platform strengths and audience preferences.</li>
	<li>Oversee the creation and optimization of social media assets (e.g., profile banners, thumbnails, ads, landing pages).</li>
	<li>Maintain a content editorial calendar to align with campaign timelines, key events, and publishing consistency.</li>
	<li>Monitor, respond, and engage with followers, inquiries, comments, and online reviews in a timely and professional manner.</li>
	<li>Coordinate boosting and implementation of paid social campaigns, including budget monitoring and performance analysis.</li>
	<li>Collaborate cross-functionally with marketing, events, creative, and production teams to ensure cohesive messaging and branding.</li>
	<li>Track, analyze, and report on performance metrics (reach, engagement, growth, conversions), using insights to refine strategy.</li>
	<li>Manage online reputation by responding to reviews and implementing initiatives to generate positive feedback.</li>
	<li>Support basic website content management and apply minor HTML updates when needed.</li>
</ul>

Social Media Manager

<ul>
	<li>Formulates content strategy for CHiNOY TV's website and social media pages</li>
	<li>In charge of overseeing the organization’s entire digital operations from its vision, mission, and production of publications (web and social media) from conceptualization to execution</li>
	<li>Overseeing the planning and conception of both written and visual contents to be featured / published on the website and in social media pages</li>
	<li>Governes the whole process of content and asset creation-including task allocation of writers, video editors, and designers, control of the task execution, and proofreading</li>
	<li>Writes articles and contributes editorial pieces.</li>
	<li>Edits and proof reads articles and social media materials for posting</li>
	<li>Exploits different online tools (Google Analytics, SEO, SEM) to improve content creation and publishing on the site</li>
	<li>Participates in content development process that’s aligned with the brand’s marketing strategy</li>
	<li>Handling reader complaints and taking responsibility for issues that may have arisen after publication.</li>
</ul>

Editor in Chief

Yondu is a Philippine-based IT solutions company owned by Globe Telecom. We empower businesses across various industries through a wide array of innovative technology solutions to help them scale in the new digital economy. Our mission is to create happier technological experiences by turning great ideas into excellent and valuable business solutions.
If you’re looking to advance your career in the IT industry, Yondu is the best place to be. You will be a part of a young, dynamic culture that always pursues innovation and growth. As a Yondude, you’ll gain fresh perspectives from a team of knowledgeable and competitive individuals and learn how to develop cutting-edge business solutions that go above and beyond. You’ll also enjoy collaborating with brilliant and fun people who are ready to take on the world.
Established in 2001, our company has grown exponentially, and we’re always on the lookout for highly skilled and competitive individuals to innovate and evolve with. If this sounds exciting for you, #BeAYondude, and leverage your expertise to help us achieve our ultimate goal of going above and beyond!
Join us and grow your career in the IT industry!

YONDU INC.

<ul>
	<li>Microsoft Office (Word, PowerPoint, Excel)</li>
	<li>Develop and maintain comprehensive product documentation in various mediums, coordinating with product management and project planning sessions to determine appropriate content.</li>
	<li>Coordinates with product management and project planning sessions to determine appropriate documentation.</li>
	<li>Select the appropriate medium for conveying messages, such as manuals and templates. Organize and write supporting documents for products, utilizing photographs, drawings, diagrams, animations, and charts to enhance user understanding.</li>
	<li>Standardize technical content across platforms and media. Edit documentation and online help to ensure clarity, accuracy, organization, and adherence to style guides and standards.</li>
	<li>Create paper-based and digital operating instructions, how-to manuals, assembly instructions, and frequently asked questions (FAQs) pages to assist technical support staff, consumers, and other users.</li>
	<li>Utilize the content management system (CMS) to manage the lifecycle of technical documentation, including draft, review, and publishing phases.</li>
</ul>

Technical Writer [Hybrid]

Key Responsibilities:

<ul>
	<li>Serve as content producer for the LifestyleINQ editorial platforms and client engagements</li>
	<li>Support production of client work and custom publication projects as assigned </li>
	<li>Write evergreen articles and breaking news content for LifestyleINQ print and digital platform</li>
	<li>Reports to the brand marketing team for client requirements</li>
	<li>Reports to the editors for quality control and fact checking, ensures client requirements are adequately reviewed before publishing</li>
	<li>Collaborate with creatives team to produce multimedia content to support written features</li>
	<li>Manage fulfillment of social media promotions of client requirements</li>
	<li>Coordinate and organize the creation and production of features in line with client deliverables</li>
	<li>Create shoot decks and campaign concept pitches</li>
	<li>Coordinate and attend photo shoots ensuring that the needs and requirements of client campaigns are met</li>
	<li>Finalize arrangements with subcontracted parties.</li>
	<li>Build relationships with industry personalities and attend events or official meetings as needed</li>
	<li>Ensure proper archiving of media assets used in features and articles</li>
	<li>Perform other related/relevant duties that may be assigned from time to time.</li>
</ul>

Editorial Producer

Thought Catalog is a media platform, publishing digital magazines, books, and operating social media accounts that reach millions of monthly readers.

Thought Catalog

<ul>
	<li>Design powerful and moving still graphics for social media posts in accordance with daily creative direction from our team.</li>
	<li>Interpret directions and execute daily creative post designs based on curated directions, quickly turning ideas, references, and briefs into polished visuals.</li>
	<li>Prepare export-ready files and organize assets for easy publishing. Ensure designs are saved according to specific naming conventions and filing directions.</li>
</ul>

Social Media Designer

<ul>
	<li>Develop and maintain comprehensive product documentation in various mediums, coordinating with product management and project planning sessions to determine appropriate content.</li>
	<li>Coordinates with product management and project planning sessions to determine appropriate documentation.</li>
	<li>Select the appropriate medium for conveying messages, such as manuals and templates. Organize and write supporting documents for products, utilizing photographs, drawings, diagrams, animations, and charts to enhance user understanding.</li>
	<li>Standardize technical content across platforms and media. Edit documentation and online help to ensure clarity, accuracy, organization, and adherence to style guides and standards.</li>
	<li>Create paper-based and digital operating instructions, how-to manuals, assembly instructions, and frequently asked questions (FAQs) pages to assist technical support staff, consumers, and other users.</li>
	<li>Develop in-depth user guides, FAQs, technical overviews, and in-product help documentation.</li>
	<li>Utilize the content management system (CMS) to manage the lifecycle of technical documentation, including draft, review, and publishing phases.</li>
	<li>Produce high-quality documentation for web-based applications, including how-tos, tutorials, user guides, and knowledge base content.</li>
	<li>Writes software documentation from technical specifications, discussions with developers, and hands-on experimentation.</li>
	<li>Create, maintain, and update manuals, procedures, specifications, installation instructions, training materials, and other technical documents.</li>
	<li>Contribute to documentation standards, including participating in peer editing. Manage the consistency of technical content across departments, ensuring alignment with product development, manufacturing, marketing, and customer relations.</li>
	<li>Incorporate animation, graphs, illustrations, or photographs to enhance users' understanding of the material.</li>
	<li>Create, compile, and deliver software development documentation packages.</li>
	<li>Adapt rapidly to a changing industry and be able to adjust responsibilities, time, and objectives accordingly.</li>
	<li>Other job-related activities that may be assigned from time to time.</li>
</ul>

IT Technical Writer

Gingersnaps | Where Creativity, Craftsmanship, & Passion Come Together

At Gingersnaps, we believe in the magic of everyday dress-up—where fashion becomes a form of play, self-expression, and discovery. Inspired by childhood wonder, we create timeless yet contemporary children’s wear that blends nostalgia with modern style. From everyday essentials to elegant occasion wear, our designs encourage confidence, creativity, and joy in every child’s journey.

As we grow globally, expanding across Asia, Europe, and the US, we remain deeply committed to quality, sustainability, and craftsmanship. We take pride in designing high-quality, thoughtfully crafted pieces that stand the test of time.

Gingersnaps is more than a brand—it’s a community of passionate designers, innovators, and storytellers shaping the future of children’s wear. If you’re looking for a workplace that values creativity, collaboration, and purpose, we’d love to have you on board.

Join us as we bring beautiful, high-quality fashion to the next generation!



GINGERSNAPS Philippines

As the E-commerce Account Officer, you will be responsible for managing our online presence on platforms like Shopee, Lazada, Zalora, and Shopify. You will work closely with the Marketing and Merchandising Planning and Control Department to ensure our online sales strategies align with overall business goals.

Key Responsibilities:

<ul>
	<li>Manage our online stores, ensuring they showcase our latest trends and collections perfectly.</li>
	<li>Optimize product listings across platforms with eye-catching titles and images.</li>
	<li>Work with the Marketing team to align online sales strategies with their campaigns.</li>
	<li>Collaborate with the Merchandising Planning and Control Department to keep our online and offline offerings in sync for a smooth shopping experience.</li>
	<li>Use data to uncover insights that drive online sales.</li>
	<li>Turn data into actionable plans, from adjusting promotions to refining product assortments.</li>
	<li>Provide exceptional customer service, turning every interaction into a positive experience.</li>
	<li>Listen to customers, solve their issues, and build long-lasting relationships.</li>
	<li>Work closely with teams like Store Operations, Fulfillment, and Customer Service to ensure smooth online operations.</li>
	<li>Share knowledge and insights with the team to foster growth and learning.</li>
</ul>

E Commerce Account Officer

Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes.

Ateneo offers Basic Education (Grade School, Junior High School, and Senior High School). In addition, Higher Education (College, Graduate, Continuing Education) is made up of nine schools (Education and Learning Design, Government, Graduate School of Business, Humanities, Management, Science and Engineering, and Social Sciences) located in 3 campuses in Quezon City, Makati City and Pasig City.

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia.

Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

The Learning Designer leads the design and development of online and blended learning courses, ensuring the application of sound instructional design principles to create engaging and effective digital learning experiences.

Working closely with faculty/subject matter experts (SMEs) and the Ateneo SALT Team, the Learning Designer helps develop course structures, multimedia materials, and interactive activities. This is a full-time, project and output based role in an onsite or hybrid setup, depending on project needs.

Key Responsibilities:

<ul>
	<li>Collaborate with faculty/SMEs and the design team to create course syllabi, structures, and content.</li>
	<li>Develop course materials with SMEs, including but not limited to learning design documents, videos, multimedia learning assets, and activities in Canvas LMS.</li>
	<li>Review, revise, and ensure quality and alignment of course content and produced materials.</li>
	<li>Supervise video/multimedia production and coordinate with the Multimedia Designer and other team members.</li>
	<li>Provide guidance on learning design, recommend process improvements, and support Ateneo SALT Institute initiatives.</li>
</ul>

 

 

Interested candidates may also send applications to salt @ ateneo.edu (remove spaces) with the subject line: [Application-Surname] Learning Designer

<ul>
	<li>Cover letter</li>
	<li>Updated CV</li>
	<li>Evidence of previous work (e.g. research, designed modules, lesson/unit/session plans)</li>
</ul>

Learning Designer

Job Overview: 
The Editorial Support Services Engineer is responsible for providing front-line technical support for editorial systems for both Digital and Print, including application maintenance, installation, content archiving, and user training. The role ensures uninterrupted editorial operations by responding to user issues promptly, archiving content daily, and uploading newspaper files to partners. This position works closely with the Assistant Supervisor and Supervisor to maintain and enhance editorial platforms and workflows.

Key Responsibilities:

1. Editorial Application Maintenance, Installation, and Modification 
a. Monitors and performs routine checks on editorial applications such as CMS platforms, layout software, and content tools. 
b. Troubleshoots errors and user issues to enhance a smooth editorial workflow. 
c. Installs and updates editorial applications and modules as requested. 
d. Applies approved modifications and supports configuration changes to improve user efficiency. 
e. Ensures timely setup and documents all installation for internal records. 
 
2. User Support and IT Ticketing 
a. Provides real-time support to editorial system users, addressing issues submitted through the IT Ticketing System. 
b. Ensures all assigned tickets are updated and resolved efficiently, prioritizing issues based on urgency and impact. 
c. Gathers user feedback to help improve support quality and editorial satisfaction. 
 
3. Editorial Systems Improvement 
a. Assists in researching, testing, and documenting current and proposed editorial systems and processes. 
b. Participates in pilot testing and evaluation of new tools to be implemented in the editorial workflow. 
c. Suggests enhancements and reports on the effectiveness of existing systems. 
 
4. Editorial Training Support 
a. Train end users in the operation of editorial systems and software, particularly new tools or updates. 
b. Provides user guides, short demos, and hands-on assistance to increase confidence and reduce dependency on IT. 
c. Tracks training feedback and supports onboarding for new editorial staff. 
 
5. Editorial Content Archiving 
a. Archives all editorial content: text, images, and full pages, on a daily basis. 
b. Maintains accurate, retrievable backups for future editorial and legal reference purposes. 
c. Ensures data is stored securely in accordance with internal protocols. 
 
6. Newspaper Uploading 
a. Uploads completed newspaper editions and related content to distribution partners and platforms. 
b. Verifies accuracy and completeness of each upload 
c. Monitors upload status and resolves any issues promptly. 
 
7. Collaboration and IT Projects 
a. Assists in testing, implementation, and deployment of IT projects or editorial-related projects as assigned. 
b. Participates in cross-functional initiatives including automation, workflow enhancements, or cybersecurity tasks. 
 
8. Process Documentation 
a. Develops, updates, and maintains clear documentation of all ESS and processing workflows. 
b. Ensure availability of SOPs for training, compliance, and audits. 
c. Recommends improvements to departmental policies and operational procedures to enhance output and reduce errors. 
 
9. Performs other related tasks that may be assigned.

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