HOPLA.Online is a fully remote outsourcing company that connects work-from-home professionals with fast-growing, innovative companies worldwide. Being limited to available work within your area is now a thing of the past. At HOPLA, remote work goes beyond flexibility — we offer WFH++.

We offer long-term remote careers with growth, support, and stability. When you join HOPLA.Online, you’ll experience flexibility to work from anywhere, career growth opportunities through learning paths and mentorship, stability with full-time roles and guaranteed pay, a supportive culture with regular check-ins, comprehensive benefits like paid leave and insurance, and engaging work on impactful projects with global companies.

HOPLA Online

About the role

Are you an automation-driven innovator who loves building intelligent, end-to-end workflows that integrate AI into real business operations? HOPLA is hiring an AI Automation Specialist to design and deploy agentic automations that streamline, accelerate, and enhance the way our clients work. In this role, you’ll build sophisticated workflows across modern automation platforms, integrate LLMs and APIs, and collaborate closely with product and engineering teams to translate business needs into reliable, observable, and high-impact automation systems.

This role is ideal for someone who thrives at the intersection of AI, workflow automation, and systems integration—someone who enjoys solving operational challenges through smart, scalable AI-powered automation. You’ll work directly with clients, product owners, and ML engineers to design agentic workflows, implement integrations, and continuously optimize performance across environments.

Your days will be filled with:

<ul>
	<li>Design agentic workflows: task decomposition, tool orchestration, retrieval/grounding, fallback/guardrails, human-in-the-loop.</li>
	<li>Implement automations in n8n/Zapier/Make, data models in Airtable/Sheets, and integrations with M365/Google apps (Outlook/Gmail, Drive/SharePoint, Calendar, Teams/Chat, Forms, OneDrive, etc.) and others.</li>
	<li>Connect LLMs &amp; APIs (OpenAI, Anthropic, Vertex/Azure, webhooks, REST/Graph) including prompt chains, function/tool calling, memory, and evaluation loops.</li>
	<li>Add reliability/observability: retries, idempotency keys, circuit breakers, alerts, logging, runbooks, dashboards.</li>
	<li>Ship safely: staging → prod, secrets management, permissioning, data policies, PII redaction.</li>
	<li>Gather requirements, demo iteratively, document clearly, and train end-users.</li>
	<li>Own lifecycle: measure impact, run A/Bs, and continuously optimize.</li>
</ul>

Device Requirements:

<ul>
	<li>At least Intel i5 or Apple M1 equivalent processor (or AMD equivalent) with 16 GB RAM</li>
	<li>Second monitor is a nice-to-have</li>
	<li>Headphones</li>
	<li>Working web camera</li>
	<li>Primary Internet Speed (Minimum):</li>
	<li>Download: 30 Mbps</li>
	<li>Upload: 10 Mbps</li>
	<li>Minimum Backup Internet Speed:</li>
	<li>Download: 10 Mbps</li>
	<li>Upload: 5 Mbps</li>
</ul>

If you tick all these boxes, then we are excited for you to be part of the fast-growing HOPLA team!

What you will enjoy:

A stable full-time position with an established and growing companyWork Schedule: Monday - Friday, PH TimeBasic Monthly Salary: PHP 50,000 - 55,000 
Monthly Allowance: PHP 5,000 
Enjoy paid leaves, plus primary HMO coverage and insurance benefits

AI Automation Specialist

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Responsibilities:

Automation Strategy Development:

<ul>
	<li>Design and implement automation strategies for learning and development processes, including onboarding, training delivery, and evaluation.</li>
	<li>Identify areas within the L&amp;D function where automation can enhance efficiency and effectiveness.</li>
</ul>

Content Management:

<ul>
	<li>Automate the creation, distribution, and tracking of training materials, including e-learning modules and assessments.</li>
	<li>Develop templates and workflows for content updates to ensure materials remain current and relevant.</li>
</ul>

Data Analysis and Reporting:

<ul>
	<li>Utilize automation tools to gather, analyze, and report on training metrics to evaluate the effectiveness of learning programs.</li>
	<li>Provide insights based on data analysis to inform continuous improvement efforts in L&amp;D initiatives.</li>
</ul>

User Training and Support:

<ul>
	<li>Train staff on automated systems and tools, ensuring they understand how to utilize these resources effectively.</li>
	<li>Provide ongoing support to users, troubleshooting issues related to automated processes.</li>
</ul>

Automation Specialist | RythmosDB

Yondu is a Philippine-based IT solutions company owned by Globe Telecom. We empower businesses across various industries through a wide array of innovative technology solutions to help them scale in the new digital economy. Our mission is to create happier technological experiences by turning great ideas into excellent and valuable business solutions.
If you’re looking to advance your career in the IT industry, Yondu is the best place to be. You will be a part of a young, dynamic culture that always pursues innovation and growth. As a Yondude, you’ll gain fresh perspectives from a team of knowledgeable and competitive individuals and learn how to develop cutting-edge business solutions that go above and beyond. You’ll also enjoy collaborating with brilliant and fun people who are ready to take on the world.
Established in 2001, our company has grown exponentially, and we’re always on the lookout for highly skilled and competitive individuals to innovate and evolve with. If this sounds exciting for you, #BeAYondude, and leverage your expertise to help us achieve our ultimate goal of going above and beyond!
Join us and grow your career in the IT industry!

YONDU INC.

Job Description:

<ul>
	<li>Must have experience using Power Automate Desktop</li>
	<li>Must have coding experience with Python</li>
	<li>Must have complementary experience with 2 of (Canvas apps, Power Automate, Power pages, or model-driven apps)</li>
</ul>

Additional Skills:

<ul>
	<li>Power Automate Desktop</li>
	<li>Python scripting</li>
</ul>

Robotic Process Automation Developer

Concepcion Industrial Corporation (CIC) is a leading provider of consumer lifestyle and enterprise solutions in the Philippines. Established in 1962 by Jose Concepcion Sr., the company began as a manufacturer and distributor of Carrier air conditioning units. Over the years, CIC has expanded its portfolio to include a wide range of products and services designed to meet the needs of Filipino homes and businesses.

CIC operates through several subsidiaries, including Concepcion-Carrier Airconditioning Company (CCAC), Concepcion Durables Inc. (CDI), Concepcion Midea Inc. Philippines (CMIP), Concepcion Otis Philippines Inc. (COPI), Concepcion Business Services Inc. (CBSI), and Cortex Technologies Corporation (CTC). These subsidiaries offer products and services such as air conditioning, refrigeration, elevators, escalators, and small domestic appliances.

With a history spanning over six decades, CIC continues to be a trusted name in the industry, committed to improving the lives of Filipino consumers through innovative and reliable products.

Concepcion Industrial Corporation

Complete closing activities such as:

Month end closing activities

Booking of accruals and provisions (set-up/reversal) and adjustments

Booking of monthly/quarterly provisions and amortization

PFRS (worksheet, monitoring, entries)

Prepare accounts reconciliation (GL vs SL) and bank reconciliation and ensure complete supporting schedule of the accounts

Ensure that all Reserve and accrual accounts are properly supported and any excess and aging are escalated to person in charge

Coordinate reconciling and aging accounts to process owner and monitor closure

Coordinate required accounts schedule and status of the reconciliation items

Preparation of Monthly accounts reconciliation

Monthly Balance Sheet Review with Legal Entity

Monthly Interco confirmation (sending/receiving)

Financial Statement Preparation:

• Preparation and analysis of monthly Financial Statements (FS) reporting

• Uploading of FS in Adaptive Insights reporting tool based on reporting timeline

• Preparation of Quarterly FS (17Q) report and disclosures

• Provide support in the interim and annual audit of external auditors as necessary

• Ensure timely submission of Financial Statements to BIR and SEC

• Gather schedules and supplemental details from stakeholders

• Perform analysis for Actuals reporting

• Perform variance analysis of actual vs prior period/years

• Provide audit schedule with external auditors as necessary

• Draft the annual FS report and submit to Team Lead for review

Fixed Asset

• Record fixed asset acquisition, disposal and retirement in the fixed asset module

• Calculate monthly depreciation

• Review and update the detailed schedule of fixed assets and accumulated depreciation.

• Assign tag numbers to fixed assets.

• Reconcile the balance in the fixed asset subsidiary ledger to the summary-level account in the general ledger.

• Monitor actual vs approved CAR and communicate variance to BUS’s for disposition

• Conduct physical fixed assets count based on policy and perform reconciliation of the actual count vs the system

• Update Work Instruction and procedure for any change in the accounting policies related to fixed assets Others • Propose process improvement initiatives

• Perform other tasks as deemed necessary by the role

• Provide support on the annual inventory count and coordinate inventory count schedule to external auditor

Financial Reporting Specialist

Convert complex business processes into clear, structured, and automation-ready system workflows, while embedding AI-driven intelligence to improve decision-making, efficiency, and user experience. Ensure that business and technical requirements are well-defined, risks are identified and managed, and solutions are scalable, secure, compliant, and technically viable. Work closely with stakeholders from Finance, HR, Operations, and Application Development to design, document, and implement AI-enabled, workflow-driven enterprise systems that support digital transformation, operational excellence, and continuous process optimization.

Business Analyst

Key Responsibilities

Learning &amp; Development (70%)

<ul>
	<li>Design, implement, and manage end-to-end learning programs (technical, leadership, behavioral, and compliance).</li>
	<li>Conduct training needs analysis and recommend learning solutions based on organizational priorities.</li>
	<li>Develop learning materials, training calendars, and evaluation tools.</li>
	<li>Facilitate in-house training sessions and coordinate external training providers.</li>
	<li>Monitor training effectiveness using post-training evaluations and learning metrics.</li>
	<li>Manage learning platforms, records, and training documentation.</li>
</ul>

Employee Engagement (30%)

<ul>
	<li>Plan and execute employee engagement initiatives, activities, and programs that strengthen culture and morale.</li>
	<li>Lead company-wide events such as town halls, team-building activities, recognition programs, and wellness initiatives.</li>
	<li>Partner with leaders to address engagement gaps and improve employee experience.</li>
	<li>Gather and analyze employee feedback through surveys and focus groups.</li>
	<li>Track engagement metrics and recommend improvement actions.</li>
</ul>

Stakeholder &amp; Project Management (Essential)

<ul>
	<li>Collaborate with HR Business Partners and department heads to align learning and engagement initiatives.</li>
	<li>Manage program timelines, budgets, and vendor coordination.</li>
	<li>Prepare reports and presentations for management on program outcomes and engagement insights.</li>
</ul>

Learning & Development Senior Specialist cum Employee Engagement

<ul>
	<li>Lead and mentor a team of Business Relationship Leads, ensuring consistent service quality and stakeholder engagement.</li>
	<li>Provide coaching and guidance on client engagement, issue resolution, and process alignment.</li>
	<li>Monitor workload distribution and performance across the BR Leads.</li>
	<li>Foster a culture of accountability, collaboration, and continuous improvement.</li>
	<li>Serve as the senior point of contact for high-level stakeholders and escalations across business units and the corporate team</li>
	<li>Build and maintain executive-level relationships to ensure alignment between FAS and enterprise needs.</li>
	<li>Facilitate regular service review meetings and governance forums with senior stakeholders.</li>
	<li>Drive customer experience strategies and initiatives to enhance service delivery outcomes across supported entities.</li>
	<li>Oversee monitoring and reporting of Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and client satisfaction.</li>
	<li>Ensure governance frameworks, escalation protocols, and engagement models are consistently applied by the BR Leads.</li>
	<li>Partner with service delivery leaders to address systemic service issues or recurring gaps.</li>
	<li>Identify and implement cost optimization and savings opportunities in collaboration with FAS leadership.</li>
	<li>Identify cross-functional improvement opportunities based on recurring pain points and stakeholder feedback.</li>
	<li>Support the design and execution of change initiatives, process enhancements, and automation opportunities</li>
	<li>Ensure that FAS evolves to meet changing business needs.</li>
	<li>Collaborate closely with the CMO to ensure alignment and execution of customer success initiatives.</li>
	<li>Consolidate reports from BR Leads for submission to the Head of FAS and leadership teams.</li>
	<li>Provide insights and recommendations based on trends in service performance, client feedback, and issue logs.</li>
	<li>Drive transparency in communication between FAS and its stakeholders.</li>
	<li>Provide ad-hoc analysis and insights at both strategic and operational levels to support management decision-making.</li>
</ul>

Assistant Manager, Business Partner Mgt

<ul>
	<li>Lead the digital transformation initiatives implementation for Stark and CIC initiated projects, ensure system adoption &amp; optimization, and support the achievement of the approved business strategies.</li>
	<li>Validate &amp; deploy solutions based on business needs and ensure achievement of the approved initiative metrics while meeting required quality and compliance standards.</li>
	<li>Responsible in deploying system changes aligned with the approved architectural designs and business requirements.</li>
	<li>Support the team of Business Analysts and Data Owners in reviewing, cleansing, and validating master data.</li>
	<li>Ensure that established cloud care framework is followed; and lead / drive development of the incident, problem, and system change management capability.</li>
	<li>Communicate with stakeholders across the organization in terms of mitigating risk, and realization of committed business benefits.</li>
	<li>Support Business Unit stakeholders in managing organizational changes resulting from the implementation of digital transformation initiatives.</li>
	<li>Work with Business Process Owners, Subject Matter Experts, and Business End-Users in identifying operational changes thru data-driven analysis.</li>
	<li>Accountable and responsible in implementing all approved led digital &amp; technology initiatives for the entities.</li>
	<li>Support Business Unit stakeholders in managing organizational changes resulting from the implementation of Stark digital transformation initiatives.</li>
	<li>Lead the Stark &amp; CIC initiated projects and support delivery to ensure system availability, functional fit, and scalability for future usage growth</li>
	<li>Responsible in generating data analytics and reports based on the business information requirements</li>
	<li>Provide sound and timely, functional &amp; technical support on digital platform adoption, analytics &amp; artificial intelligence, and other business transformation issues, and deploy technology solutions that will ensure compliance and mitigate or eliminate risks.</li>
	<li>Recommend cost savings initiatives from data analytics and use of existing &amp; future technological tools</li>
	<li>Collaborate with CBSI IT and 3rd-party Service Providers in addressing business transformation concerns or issues and/or in implementing digital adoption initiatives aligned with the CIC short- and long-term business strategies.</li>
	<li>Inform and train relevant business units on the integrated digital customer solutions utilization pertaining to their functions to enable adoption, optimization, innovation, and expansion</li>
	<li>Keep abreast of changes or updates in digital platforms, analytics &amp; artificial intelligence, and data security that will impact the Company and its operations and advise management regarding the same</li>
	<li>Perform other tasks as may be assigned from time to time</li>
</ul>

· Receive payment application documents from third party collectors and Credit Operations Assistant – Collection and encode information in the system.

· Link unapplied credits and advances to invoices based on reconciliation &amp; requests coming from Credit Operations Assistant – Collection.

· Properly identifies customer payments received in the various bank accounts based on report given by Treasury.

<ul>
	<li>Coordinate unidentified deductions and unapplied payments to collection team for proper identification and description</li>
	<li>Tag short payments in SAP using reason codes</li>
</ul>

· Monitor payment for Cash on Hand GL account, report, reconcile and escalate.

· Recognize, reconcile and investigate reasons/nature of short payments

· Reconcile and resolve unapplied/ misapplied payments.

· Identify, review, validate and create RFP for customer refunds

<ul>
	<li>Provide visibility to accountable teams responsible for action to resolve short payment (e.g. Billing, Sales, etc.)</li>
	<li>Conduct call out or email to customer with outstanding creditable withholding tax to secure certificates</li>
	<li>Book/apply secured creditable withholding tax certificates in the system</li>
	<li>Transmit collected and booked certificates to tax team for BIR filing purposes</li>
	<li>Prepare RCM for preparation of credit note by Billing Associate</li>
	<li> Transmit complete payment documents to STP.</li>
	<li>Filing of all documents relating to cash application and AR adjustments</li>
	<li>Perform any other duties that may be assigned to her/him</li>
</ul>

Cash Application Assistant

A Business Development Senior Specialist is a high-level professional responsible for identifying, qualifying, and pursuing new business opportunities, often leading complex sales cycles, building strategic relationships with key decision-makers, and driving significant revenue growth for an organization by leveraging market research, industry expertise, and strong networking skills to develop and execute comprehensive sales strategies; they typically collaborate closely with cross-functional teams to ensure successful implementation of new business initiatives and monitor market trends to identify potential opportunities and adapt accordingly.

 

· Attracting new clients by innovating and overseeing the sales process for the business

· Working with senior team members to identify and manage company risks that might prevent growth

· Identifying and researching opportunities that come up in new and existing markets

· Preparing and delivering pitches and presentations to potential new clients

· Combining efforts and fostering a collaborative environment within the business as a whole

· Communicating with clients to understand their needs and offer solutions to their problems

· Creating positive, long-lasting relationships with current and potential clients · Running outbound campaigns (phone calls, emails, etc.) to create sales opportunities · Maintaining client activities in CRM · Developing and presenting proposals customized for each client’s specific business needs · Ensuring excellent customer service through regular client follow-up

· Developing rapport with key decision-makers · Translating proposals into ready-to-sign contracts

· Owning the sales lifecycle from prospecting to implementation

· Managing virtual and in-person sales meetings

Business Development Senior Specialist

<ul>
	<li>Follow up collection of overdue invoices based on assigned account(s).</li>
	<li>Coordinate with Business Unit (BU) Sales and Finance on critical concerns based on the Collection Activity Matrix</li>
	<li>Provide status of accounts for all reports on disputes, deductions and short payments prior the submission.</li>
	<li>Monitors and sends customer statements of account timely.</li>
	<li>Attends customer inquiries and issues – unpaid accounts, billing disputes, deductions, customer claims and complaints and all other conflicts holding customer’s payments by documenting the issues and responding in timely manner. </li>
	<li>Attends weekly issue resolution meeting with various teams to discuss customer issues. </li>
	<li>Reconciles AR deductions, short payments against unapplied customer’s payments.</li>
	<li>Conducts collection follows up of resolved disputes and invalid deductions.</li>
	<li>Conduct collection pick-up according to itinerary schedule to ensure timely and accurate receipt of customer payments within agreed payment terms.</li>
	<li>Conduct field visits to customers to:</li>
	<li>Follow-up on those that could not be contacted or requiring ocular visit</li>
	<li>Delivery of collection letters and statement of accounts</li>
	<li>Perform credit investigation when assigned.</li>
	<li>Investigates circumstance of non-payment; negotiates and resolves conflicts to expedite payment.</li>
	<li>Ensures sending of appropriate collection notices to delinquent customer in accordance with credit policy</li>
	<li>Report issues/complaints/customer concerns to immediate supervisor and discuss the course of action where applicable</li>
	<li>Issue appropriate receipt (CR/OR) during collection pick-up</li>
	<li>Perform remittance of collection</li>
	<li>Perform bank deposit if remittance to head office is not possible</li>
	<li>Prepares daily Itinerary and Accomplishment Report</li>
	<li>Maintain a record of completed collections and prepare reports as defined in the KPI.</li>
	<li>Evaluates and reviews customer collection folder/information and negotiate payment of customers tagged as bad debt accounts.</li>
	<li>Coordinates with Legal in preparing demand letters and processing payment claims</li>
	<li>Appear in court hearings. Collaborate with legal and act as company’s representative if there are court hearings.</li>
	<li>Performs other tasks that maybe assigned from time to time in relation to the overall job function and objectives.</li>
	<li>Perform other duties that may be assigned to him or her.</li>
</ul>

Collections Associate

<ul>
	<li>Communicate with customers via phone, email, and written correspondence to collect outstanding balances and resolve payment discrepancies.</li>
	<li>Support the Account Management Team with regards to payment reconciliation and Collections Updates – Front End to Mid-Range Level.</li>
	<li>Document all customer interactions, payment agreements, and collection activities accurately and comprehensively into the System or to Collection monitoring file.</li>
	<li>Provide regular updates and reports to Team Lead regarding the status of collections efforts and outstanding balances.</li>
	<li>Assist in the preparation of check collections and payment application via WF – with coordination from the Account Management Team.</li>
	<li>Respond to inquiries from customers and from Account Management Team.</li>
	<li>Provide administrative support, including data entry, record keeping, and correspondence related to Account/Collection Management.</li>
	<li>Perform other duties that may be assigned.</li>
</ul>

Collections Staff

Key Responsibilities

Change Management

<ul>
	<li>Work with management and assist in the design and execution of strategies for implementing changes.</li>
	<li>Drive the change management process from planning to delivery of change management deliverables as well as to communicate changes to relevant stakeholders.</li>
	<li>Initiate and analyze proposed changes and assess the impact of changes on affected processes and applications.</li>
	<li>Assess change readiness and determine if the change is ready for release (go or no go)</li>
	<li>Review drafts and collaterals to be disseminated across relevant stakeholders and facilitate meetings to ensure alignment across these stakeholders.</li>
</ul>

Stakeholder Engagement &amp; Enablement

<ul>
	<li>Identify and map the stakeholders who will be affected by the change (directly and indirectly), and understand their needs, expectations, and concerns.</li>
	<li>Collaborate with process owners and HRS in identifying training needs for stakeholders who will be impacted by the change. • Manage/allocate resources to enforce change.</li>
	<li>Ensure that all process owners and stakeholders are duly trained and ready for the change.</li>
	<li>Monitor progress of stakeholders in the adoption of the change.</li>
	<li>Communication Management</li>
	<li>Communicate the purpose, benefits, and process of the change, and solicit feedback and input from the stakeholders. • Create a communication plan to ensure that stakeholders are aware of each step of the change process.</li>
	<li>Communicate successes, issues, modification, etc. to concerned stakeholders to ensure stakeholders’ support.</li>
</ul>

Change Governance

<ul>
	<li>Define methodology and framework of the Change Management team to align with the overall strategy and framework of the Change Management Office.</li>
	<li>Create and periodically update Change Management policies and procedures.</li>
	<li>Monitor and manage the day-to-day tasks and activities of the Change Management team</li>
	<li>Ensure complete documentation and proper tracking on all change initiatives.</li>
	<li>Prepare and submit regular report on the status of all change initiatives.</li>
	<li>Perform other tasks within the scope of the Change Management Office</li>
</ul>

Change Management Assistant Manager

<ul>
	<li>Develop clear, engaging, and brand‑aligned content for corporate communication platforms — internal (intranet, newsletters, announcements) and external (press releases, website, social channels).</li>
	<li>Manage and maintain all corporate communication platforms, ensuring timely and consistent dissemination of information.</li>
	<li>Collaborate closely with Corporate Team members (Corporate Affairs, Corporate Human Resources, Corporate Legal, Corporate Finance, Corporate Audit) to support strategic communication initiatives.</li>
	<li>Ensure all communication materials align with corporate messaging, tone, and brand identity.</li>
	<li>Support corporate communications efforts through effective storytelling and message development.</li>
	<li>Monitor communication performance and recommend improvements to enhance engagement and impact.</li>
</ul>

Corporate Communications Specialist

The Records Officer ensures that accounting records are properly accounted and filed and there is enough storage for them. Acts as a document custodian in-charge of the proper safe keeping of documents and make certain compliance to the defined minimum retention policies and to ensure availability during internal and external audits.

Key Responsibilities

• Comply with the retention schedule and deals with archiving, storage and destruction of obsolete records.

• Control finance documents filing, retrieval upon receipt of an approved request and monitoring the return of retrieved documents

• Ensure completeness of the records based on the transactions extracted from the accounting system. • Perform other task that may be assigned from time to time by line manager.

• Continuously evaluate and improve records management processes to enhance efficiency and effectiveness.

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Automation Specialist | RythmosDB

Robotic Process Automation Developer

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Business Analyst

Learning & Development Senior Specialist cum Employee Engagement

Assistant Manager, Business Partner Mgt

Business Analyst

Cash Application Assistant

Business Development Senior Specialist

Collections Associate

Collections Staff

Change Management Assistant Manager

Corporate Communications Specialist

Records Associate