Gingersnaps | Where Creativity, Craftsmanship, & Passion Come Together

At Gingersnaps, we believe in the magic of everyday dress-up—where fashion becomes a form of play, self-expression, and discovery. Inspired by childhood wonder, we create timeless yet contemporary children’s wear that blends nostalgia with modern style. From everyday essentials to elegant occasion wear, our designs encourage confidence, creativity, and joy in every child’s journey.

As we grow globally, expanding across Asia, Europe, and the US, we remain deeply committed to quality, sustainability, and craftsmanship. We take pride in designing high-quality, thoughtfully crafted pieces that stand the test of time.

Gingersnaps is more than a brand—it’s a community of passionate designers, innovators, and storytellers shaping the future of children’s wear. If you’re looking for a workplace that values creativity, collaboration, and purpose, we’d love to have you on board.

Join us as we bring beautiful, high-quality fashion to the next generation!



GINGERSNAPS Philippines

As the E-commerce Account Specialist, you will be pivotal in managing our online presence across various e-commerce platforms, including Shopee, Lazada, Zalora, and Shopify. Your responsibilities will extend to coordinating closely with the Marketing and Merchandising Planning and Control Department to ensure alignment between online sales strategies and overall business objectives.

Job Description:

1. E-commerce Platform Wizardry:

• You'll be the master of our online storefronts, ensuring they flawlessly showcase our latest trends and collections.

• Dive deep into each platform's unique features to optimize product listings, from catchy titles to irresistible images.

2. Heartfelt Collaboration with Marketing and Merchandising:

• Work hand-in-hand with our creative minds in Marketing to align our online sales strategies with the captivating campaigns they craft.

• Collaborate closely with our Merchandising Planning and Control Department to ensure our online assortments are in sync with our offline offerings, creating a seamless shopping experience for our customers.

3. Data Whisperer and Strategy Savant:

• Hamess the power of data to uncover insights that drive our online sales strategies forward

• Translate numbers into actionable plans, whether tweaking our promotional calendar or refining our product assortment.

4. Customer Care Champion:

• Embrace every customer interaction as an opportunity to create a memorable experience.

• Listen, empathize, and go above and beyond to resolve any issues our customers may encounter, turning them into lifelong fans of Fashion Fusion.

5. Team Player Extraordinaire:

• Bring your collaborative spirit to the table, working closely with cross-functional teams like Store Operations, Fulfillment, and Customer Service to ensure our online operations run smoothly.

• Share your knowledge and insights with your teammates, fostering a culture of continuous leaming and growth.

6. And do other duties/functions as may be assigned by the Company from time to time.

E Commerce Account Specialist

Guangzhou StarsPulse Co., Ltd. was founded in 2015 with the mission of becoming a globally leading health technology company. Since its inception, the company has been committed to making life better through technology, adhering to a multi-brand, technology-driven, and globally oriented development strategy. It provides users with professional oral health products and services, while continuously expanding into new health sectors by making medical technologies and products more consumer-friendly and home-use oriented.

Today, the company holds over 700 patents, employs more than 1,200 people, and generates annual revenue in the billions of RMB. In 2022, it was recognized as a "Unicorn" innovation enterprise in Guangzhou.

Brand Strategy: 1+N:

"usmile" is the core brand in the oral health sector, consistently delivering benchmark products with outstanding sales performance and market reputation.

The company has also launched several other brands—including XiaoMaoAnNi, Amao, Xinyan, and Qintian—across categories such as medical aesthetics, scalp health, and home healthcare, forming a "1+N" brand portfolio. To date, our products have reached more than 30 countries and regions worldwide.

Product Philosophy: Technology-Driven:

Since day one, usmile has upheld a "technology-first" product philosophy, with increasing annual investment in R&D. The company has established multiple industry-leading laboratories covering efficacy testing, in-vitro testing, raw materials and formulations, and smart hardware. It also maintains close partnerships with medical institutions and professionals across various fields to develop medically proven, evidence-based products.

In 2019, the company was certified as a National High-Tech Enterprise by the Guangdong Provincial Government, and in 2023, it was designated as a Guangzhou Municipal Industrial Design Center.

Culture & Values: User-Centric:

Guided by the core values of "user-centricity, continuous entrepreneurship, and transparent trust," the team remains focused on user needs, constantly striving for higher goals, seizing opportunities, embracing change, and delivering comprehensive, high-quality products and services to consumers.

Guangzhou StarsPulse Co., Ltd.

About the Role

Fast-growing personal care e-commerce brand seeks a Branding &amp; PR Specialist to lead brand strategy, PR, and integrated campaigns in the Philippines.

Responsibilities

Own brand positioning, messaging, and brand equity in PH.

Lead PR, media relations, press events, KOL/celebrity programs.

Plan and execute large-scale brand campaigns across PR, social, influencer, digital, offline, and e-commerce.

Manage agencies, budgets, timelines, and campaign KPIs.

Collaborate with e-commerce, performance, creative, and product teams.

Requirements

3+ years in branding, PR, or brand marketing.

Philippine personal care e-commerce brand experience strongly preferred.

At least one role with 2+ years at the same company.

Must provide a large-scale brand campaign you personally led, including role, budget, execution, and results.

Strong knowledge of PH media/KOL landscape.

English required; Filipino/Tagalog is a plus.

Priority Profile

PH personal care e-commerce background.

3+ years brand experience.

2+ years at one company.

Personally led a major brand campaign with case study.

Branding&PR Specialist

BetaBrands Corp is a retail company that handles gummy supplements by Wellspring and men's activewear brand, Huga Activewear. Our mission is to bring category-leading brands with a strong focus in three aspects of life, namely comfort, lifestyle, and health to the Filipino people

BetaBrands Corp

We’re Hiring: Multimedia Artist (E-commerce &amp; Social) — Wellspring

Wellspring is a fast-growing health &amp; wellness brand in the vitamins &amp; supplements space. We’re looking for a Multimedia Artist who can own our creative output across e-commerce platforms + social—from key visuals to videos that convert.

If you love building on-brand creatives, moving fast, and designing with performance in mind, you’ll fit right in.

 

What you’ll be doing

 

<ul>
	<li>Create marketing collaterals for TikTok Shop, Shopee, Lazada, Meta, and our socials</li>
	<li>Design and maintain Key Visuals (KVs) for campaigns, launches, promos, and always-on content</li>
	<li>Produce and edit short-form videos (TikTok/Reels/Shorts): hooks, product demos, benefit explainers, promo edits</li>
	<li>Improve e-commerce presentation: banners, thumbnails, product cards, PDP images, vouchers, bundles</li>
	<li>Build multiple variations for A/B testing and iterate quickly based on performance</li>
</ul>

Multimedia Artist

PCWORX IT Solutions is a Managed IT Services provider in the Philippines, established in 2008. As a trusted technology partner, we are backed by a team of skilled industry professionals, committed to delivering IT services and solutions that empower businesses to excel by enhancing both internal and external operations. Our head office is located at 384-B E. Rodriguez Sr. Ave., Immaculate Concepcion, Quezon City.

PC Worx IT Solutions

<ul>
	<li>Develop and manage monthly and weekly social media content calendars for Facebook and TikTok, ensuring consistent and timely content publication.</li>
	<li>Plan and execute engaging, brand-aligned content strategies that support marketing objectives, promotional campaigns, and target audience needs.</li>
	<li>Oversee the creation and management of Facebook content, including product promotions, educational posts, announcements, and community engagement materials.</li>
	<li>Monitor TikTok trends, sounds, and content formats to develop relevant short-form videos, scripts, captions, hooks, and calls-to-action.</li>
	<li>Coordinate with graphic designers, video editors, photographers, and other creative resources to ensure the timely production of high-quality social media assets.</li>
	<li>Review and approve social media content, captions, and creative materials to ensure accuracy, quality, brand consistency, and compliance with company guidelines.</li>
	<li>Collaborate with the E-Commerce and Marketing teams to develop and execute social media content for product launches, sales promotions, payday campaigns, and seasonal events.</li>
	<li>Develop and implement content initiatives that increase social media reach, engagement, audience growth, and traffic to Pcworx's website, online store, and marketplace channels.</li>
	<li>Monitor social media trends and content performance to identify opportunities for improvement and test new formats to optimize views and engagement.</li>
	<li>Support live selling, social commerce initiatives, and other digital marketing activities to strengthen brand awareness and contribute to e-commerce sales objectives.</li>
</ul>

Ecommerce and Marketing Supervisor

<ul>
	<li>Support the creative team to plan, develop, and execute multimedia assets for social media and e-commerce platforms. </li>
	<li>Complete projects related to branding, content creation, and social media postings.</li>
	<li>Other tasks required by management</li>
</ul>

Multimedia Intern

Hire Manila is a recruitment agency with 25 years of combined experience helping businesses find, hire, and onboard the right people fast. We specialize in matching opportunities with quality talent across accounting, design, human resources, information technology, and software engineering. 

Beyond traditional recruitment, we're also experts in remote work solutions and offshore team building. Whether you need end-to-end recruitment services, help assembling a fully remote team, or an Employer of Record (EOR), we've got you covered. At Hire Manila, we believe the right hire can transform a company—and we're committed to finding talent that fits not just your job requirements but your company culture too.

Hire Manila is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.


Hire Manila

We are assisting our client, an early-stage consumer brand, in hiring a Growth Marketing Manager to lead growth across e-commerce, paid media and digital marketing.

This is a hands-on role for someone who is equally comfortable analyzing performance data, identifying growth opportunities and turning business priorities into campaigns that drive measurable results.

Working closely with the Founder, the Growth Marketing Manager will help shape and execute the client’s growth strategy across DTC, paid media, social, creator campaigns and key retail initiatives. The role will also lead and coordinate the Content Marketing Manager and Visual &amp; Multimedia Designer, ensuring that strategy, content, creative and performance marketing work together toward clear commercial objectives.

The ideal candidate is proactive, commercially minded and comfortable building processes and testing new approaches as the business grows.

<ul>
	<li>Proven experience in growth marketing, performance marketing, digital marketing or e-commerce, preferably within consumer, lifestyle, wellness, sports, food &amp; beverage or direct-to-consumer (DTC) brands.</li>
	<li>Hands-on experience managing Meta Ads campaigns and advertising budgets.</li>
	<li>Strong working knowledge of Shopify or similar e-commerce platforms, GA4, Meta Ads Manager and other analytics tools.</li>
	<li>Ability to analyze data and understand how creative, paid media and conversion rates contribute to revenue, while considering brand identity and customer needs.</li>
	<li>Commercial awareness, with the ability to turn insights into actionable recommendations aligned with business priorities.</li>
	<li>Strong project management skills, with experience managing multiple campaigns and coordinating or leading creative, content or social media teams.</li>
	<li>Strong communication and collaboration skills, including confidence working directly with the Founder.</li>
	<li>A proactive, resourceful and accountable approach, with the flexibility to adapt to changing priorities and help build processes in an early-stage business.</li>
</ul>

Marketing Manager

Responsible for designing, developing, and maintaining our Shopify-based e-commerce website. You will collaborate closely with the marketing and design teams to ensure the website reflects our brand's image and provides an exceptional shopping experience for our customers.

Key Responsibilities:

1. Website Development:

<ul>
	<li>Build and customize Shopify themes and templates to meet the company's design and functionality requirements.</li>
	<li>Implement responsive design principles to ensure the website is user-friendly, up-to-date in form and function, and uniform in look and operation on various devices and screen sizes.</li>
	<li>Research to stay up-to-date with the latest trends, technologies, and best practices in E-commerce and Web development through continuous learning and professional development</li>
</ul>

2. E-commerce Functionality:

<ul>
	<li>Set up and manage product catalogs, including product descriptions, images, prices, and variants.</li>
	<li>Implement and optimize e-commerce features like shopping carts, checkout processes, and payment gateways.</li>
	<li>Integrate third-party applications and plugins to enhance website functionality (e.g., inventory management, customer reviews, and email marketing).</li>
</ul>

3. Design Integration:

<ul>
	<li>Collaborate with the design team to ensure the website's appearance aligns with the company's brand guidelines.</li>
	<li>Implement and maintain visual elements, including images, graphics, and multimedia content.</li>
</ul>

4. Performance Optimization:

Monitor website performance, identify bottlenecks, and implement solutions to improve loading times and overall performance.

Implement SEO best practices to optimize the website for search engines.

5. Security and Maintenance:

Ensure the website is secure and up-to-date by regularly applying patches and updates.

Perform regular backups and disaster recovery planning.

6. Testing and Quality Assurance:

<ul>
	<li>Conduct thorough website testing to identify and resolve any bugs or issues.</li>
	<li>Perform cross-browser and cross-device testing to ensure compatibility.</li>
</ul>

7. Documentation:

<ul>
	<li>Maintain detailed documentation of the size and structure of custom code, configurations, and integrations for future reference.</li>
</ul>

8. Training and Support:

<ul>
	<li>Provide training and support to internal teams on using the Shopify platform and related tools.</li>
</ul>

Shopify Developer

KILY.PH is a Philippine-based online fashion brand offering stylish, practical, and affordable clothing for modern women.
We bring together the latest trends, quality, comfort, and value to make everyday fashion easy and accessible.

We continuously listen to our customers and follow evolving fashion trends to bring fresh styles and better shopping experiences.

KILY.PH- Making everyday fashion easy, stylish, and accessible.


KILY MARKETING CORP.

What will you do: 

<ul>
	<li>Create engaging product photos, videos, and promotional content for social media and e-commerce platforms.</li>
	<li>Host livestream sessions to showcase products, engage viewers, and drive sales.</li>
	<li>Support marketing campaigns, product promotions, and other content-related activities.</li>
	<li>Collaborate with the team to ensure smooth content production and daily operations.</li>
	<li>Monitor content performance and suggest ways to improve engagement and reach.</li>
	<li>Maintain a professional and presentable appearance during filming and livestream sessions.</li>
</ul>

Content Creator

IXMGOH is Campaign Global's Awardee for Best Place to Work For in the Philippines, Best in Company Culture in Southeast Asia for several years, and Best in Talent Development. 
We invented Creative Engineering. We are committed to make the best work possible for a brand, in its category and in the world. Ingenious is the benchmark by which to judge existence and paycheck.

Our Mission
Devise ingenious communication systems that gets the job done at the least possible time, effort and resource.

IdeasXMachina Group of Hakuhodo

<ol>
	<li>Launch and manage digital marketing campaigns across Display, Mobile, Search (Google, Bing), Social (Facebook, Twitter), Online Video (YouTube, Hulu), and E commerce (Amazon).</li>
	<li>Master diverse digital channels and become an expert in ad servers, brand safety platforms, and analytics tools.</li>
	<li>Ensure flawless execution through rigorous QA processes and peer reviews.</li>
	<li>Collaborate with Client Solutions to align campaigns with client goals and provide valuable insights.</li>
	<li>Partner with Data Strategy &amp; Analytics for comprehensive reporting and ad hoc analyses.</li>
	<li>Work closely with Campaign Operations to maintain best practices and standardized processes.</li>
</ol>

Campaign Operations Specialist or Jr Trade

Toyota Motor Philippines Corporation (TMP) is the largest automotive company in the country, with the widest vehicle line-up of 26* Toyota models and 12* Lexus Models. It has 75* dealers nationwide, including Lexus Manila, Inc., for its sales distribution and service centers.

TMP was incorporated on August 3, 1988 as a joint venture of GT Capital Holdings, Inc., Toyota Motor Corporation, and Mitsui & Co., Ltd.

TMP's head office and manufacturing plant are located inside the 82-hectare Toyota Special Economic Zone (TSEZ) in Santa Rosa City, Laguna. TSEZ is also home to several investors performing strategic roles in the manufacture and export of automotive products to ASEAN, Japan, and other parts of the world. TMP’s marketing operations are present at the 28th and 31st floors, GT Tower International, Makati City. Its logistics facility for imported vehicles, the Batangas Vehicle Center (BVC), is located in Batangas City.

TMP operates its head office and manufacturing plant within the 82-hectare Toyota Special Economic Zone in Laguna. The facility assembles the Vios, Innova, and Tamaraw models and has an annual production capacity of 60,000 units. The company’s marketing operations are present at the 28th and 31st floors, GT Tower International, Makati City. Its logistics facility for imported vehicles, the Batangas Vehicle Center (BVC), is located in Batangas City.

TMP operates with nine (9) organizational units: Affiliate Operations Support & Audit, Comptrollership, Corporate Affairs, General Administration, Manufacturing, Marketing, Purchasing, Treasury, and Vehicle Logistics.

The company’s manpower is composed of over 4,300 Team Members (regular and outsourced).

—

*as of October 2025

Toyota Motor Philippines Corporation

Toyota Motor Philippines is looking for a Business Solutions Analyst to join our Digital and Operations Solutions Department based in Makati City, Metro Manila, Philippines.

The Business Solutions Analyst is a member of the Business Solutions Team that is responsible for handling projects on customer-facing digital platforms and their necessary integrations.

In this role, you are expected to be a domain expert in project management, systems analysis and design, systems documentation, and UI/UX design analysis.

 

Your role and responsibilities:

<ul>
	<li>Handling New Projects on Customer-facing Digital Platforms</li>
	<li>Maintain overall Phygital (Physical &amp; Digital) customer experience map</li>
	<li>Ensure alignment to customer experience (CX) map.</li>
	<li>Coordination with vendors, dealers, process owners and other departments.</li>
	<li>Implement systems/platform enhancements identified through requests from process owners, user feedback, adoption analysis, technology research or any new means that may arise.</li>
	<li>Manage new or enhancements projects following the the established System Development Life Cycle (SDLC) &amp; System Maintenance Life Cycle (SMLC) which is aligned with the PDCA cycle.</li>
	<li>Provide advisory services when necessary especially on new processes, products, promos, etc.</li>
	<li>Analyze system KPIs and provide recommendations.</li>
	<li>Act as a systems trainer.</li>
</ul>

Our perfect match:

<ul>
	<li>You have background in project management.</li>
	<li>You are knowledgeable with systems analysis, design and documentation (i.e. flowcharts, data mapping screensets)</li>
	<li>You have a bachelor's degree in Information Systems, or Industrial Engineering.</li>
	<li>You are capable of accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.</li>
	<li>You are capable of clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.</li>
	<li>You can generate innovative solutions in work situations and try different and novel ways to deal with work problems and opportunities.</li>
	<li>You are an actively participating member of a team, moving the team toward the completion of goals.</li>
	<li>You have achieved a satisfactory level of technical and professional skill or knowledge in position-related areas and are keeping up with current developments and trends in areas of expertise.</li>
</ul>

Business Solutions Analyst

Electronic Commerce Payments, Inc. (ECPay) is the leading electronic customer purchase and payment systems provider in the Philippines, enabling merchants in both the offline & online channels with the one-stop-shop proposition and offering customers convenient payment platforms.

For over 25 years, ECPay has enabled retail outlets and collection partners to offer accurate, secure and timely payment services, while providing merchants, portfolio and biller partners with real-time electronic reconciliation, web-based reporting and system management. ECPay currently has over 900 Biller and Portfolio partners and more than 446,000 over-the-counter and 100+ digital partners.

ECPay’s operations hub is a complement of over 300 employees, dedicated in providing consistent and timely delivery of ECPay services, products and information to its clients. ECPay’s Sales Team, Technical Support Group, Business Applications Development Team and 24/7 Call Center staff ensure that clients receive the highest grade of service.

Electronic Commerce Payments, Inc. (ECPay) 

<ul>
	<li>Conduct interviews and workshops with stakeholders to understand and document business processes</li>
	<li>Create process maps, swimlane diagrams, SOPs, workflows, and process narratives</li>
	<li>Document end-to-end processes covering merchant onboarding, implementation, account management, retention, and offboarding</li>
	<li>Identify process gaps, bottlenecks, and opportunities for improvement</li>
	<li>Collaborate with IT, Compliance, Finance, Legal, and People and Brand teams to validate documentation</li>
	<li>Support process improvement and business transformation initiatives</li>
</ul>

Process Writer

What You'll Be Doing

<ul>
	<li>Leads a team of Solutions Architects to design and deliver robust, scalable, and secure technology solutions that align with business goals</li>
	<li>Ensures technical solutions meet both functional and non-functional requirements and are aligned with the company’s enterprise architecture and technology strategy</li>
	<li>Collaborate with stakeholders, including product managers, developers, and operations teams to understand business requirements and translate them into architectural designs</li>
	<li>Oversee architectural governance and provide sign-offs for key architectural decisions</li>
	<li>Evaluate new technologies and tools to support continuous improvement and innovation</li>
</ul>

Solutions Architecture Manager

CAMEL Appliances Manufacturing Corporation is one of the leading manufacturers of household appliances in the Philippines. Incorporated on August 15, 1991, CAMEL was initially engaged in the design and manufacturing of electric fans.  With an emphasis on quality, efficiency, research and development, CAMEL became successful in gaining a significant market share within a short period of time. 

As the demand for CAMEL products increased, it expanded its product line to include industrial fans, exhaust fans, rice cookers, gas stoves, flat irons, toasters and weighing scales.  In year 2005, CAMEL saw an opportunity to cater to the expanding washing machine market in the Philippines.  The launch of CAMEL washing machines was very well received by customers and dealers alike.  So in year 2006, CAMEL invested on more plastic injection facilities, washing machine moulds and equipment’s to start its local production of CAMEL washing machines.  To date, CAMEL enjoys a big share of the washing machine and spin drier market in the Philippines.  

In Year 2000, CAMEL was presented with the National Consumers Quality Award for the “Most Outstanding Appliance Brand”.  In that same year, the company also received the award for being the “Best Appliance Brand” from the 18th Annual People’s Choice Award. In Year 2004, CAMEL was heralded as the “Most Outstanding Appliances Brand” by the Consumer League of the Philippines Foundation, Inc.  In Year 2005, CAMEL received four different industry awards, one of which was the Asia-Pacific Excellence Award (APEA) for the Most Outstanding Kitchen and Home Appliances Brand.  From Year 2010 to 2012 CAMEL bagged Global Brand’s “Most Outstanding Appliance Brand”.  In Year 2012, CAMEL received the “Best Household Washing Machine Brand” for the fifth year in a row and the Silver Seal for “Best Electric Fan Brand” from Consumers League of the Philippines Foundation.  

Today, CAMEL Appliances has earned its spot as one of the top corporations in the Philippines and has been accorded with various awards for twelve consecutive years.  Its dedication to quality and excellence is further attested by being one of the first few companies in the country to be granted the highly coveted ISO 9001:2008 certification last March 2015 by SGS Phils., Inc.  

To succeed in this competitive industry, great products need to be complemented with affordable cost and good service.  That is why all 800 individuals behind CAMEL Appliances are dedicated to offering the best quality without compromising cost and time while providing maximum value to our customers through world-class services.

CAMEL APPLIANCES MANUFACTURING CORP

Role Summary

Lead the company's social media strategy and execution to grow brand presence, engage consumers, drive traffic to e-commerce channels, and support revenue growth through organic and paid social initiatives.

Key Responsibilities

1. Social Media Strategy &amp; Planning

Develop and execute the overall social media strategy aligned with business and e-commerce objectives.

Create annual, quarterly, and monthly social media plans and content calendars.

Identify platform-specific growth opportunities across Facebook, Instagram, TikTok, YouTube, LinkedIn, and emerging platforms.

Monitor social media trends, competitor activities, and best practices.

2. Content Development &amp; Management

Plan and oversee creation of engaging content including videos, graphics, product demonstrations, lifestyle content, user-generated content (UGC), and livestreams.

Ensure content is aligned with brand guidelines and campaign objectives.

Coordinate with internal teams, agencies, influencers, and content creators.

Manage content publishing schedules and approvals.

3. Community Management

Build and nurture online communities.

Monitor comments, messages, reviews, and customer feedback.

Develop response guidelines and escalation processes for customer concerns.

Improve customer engagement and brand sentiment.

4. E-Commerce &amp; Conversion Support

Drive traffic from social platforms to e-commerce stores, marketplaces, and campaign landing pages.

Collaborate with the e-commerce team on product launches, promotions, and sales campaigns.

Optimize social commerce features such as TikTok Shop, Facebook Shop,Instagram Shop, and livestream selling.

Support conversion-focused campaigns and customer acquisition initiatives.

5. Influencer &amp; Creator Management

Identify, recruit, and manage influencers, content creators, and brand ambassadors.

Negotiate partnerships and campaign deliverables.

Track influencer performance and ROI.

Build a sustainable creator network for ongoing brand advocacy.

6. Analytics &amp; Reporting

Track and report key performance metrics

Provide actionable recommendations based on insights.

Cost per acquisition (with paid team)

Influencer campaign ROI

Brand sentiment score

Social Media Manager

Your main mission: 

<ul>
	<li>Accounting &amp; financial reporting 
	Oversee the company's full accounting cycle and daily accounting operations. 
	Manage and review general ledger and full set accounting. 
	Lead month-end and year-end closing processes. 
	Prepare and review monthly financial statements and management reports.</li>
	<li>Tax &amp; Compliance 
	Ensure compliance with Philippine accounting standards and BIR requirements. 
	Oversee tax preparation and filing. 
	Ensure timely submission of statutory reports and other regulatory requirements.</li>
	<li>Finance Management 
	Manage company cash flow and monitor cash position. 
	Prepare budgets, forecasts, and financial projections. 
	Monitor expenses, costs, and financial performance.</li>
	<li>Team Management 
	Lead, manage, and develop the accounting &amp; finance team. 
	Assign responsibilities and monitor team performance. 
	Review the work and output of accounting team members. 
	Train and mentor team members to improve accuracy and efficiency.</li>
</ul>

General Accountant

About the Role

The Customer Relations Officer is responsible for managing customer interactions across online marketplaces (e.g., Lazada, Shopee) and social media platforms (e.g., Facebook, Instagram), ensuring all queries, complaints, and feedback are responded to promptly, courteously, and efficiently. The role requires proficient use of the Duoke app to streamline communication, ensuring a seamless customer service experience that reflects the brand’s voice and values.

 

What you’ll do:

<ul>
	<li>Respond promptly and professionally to customer inquiries via Duoke across marketplaces, social media, and website chat.</li>
	<li>Resolve order-related concerns such as delays, cancellations, return/exchange requests, and missing items.</li>
	<li>Maintain in-depth knowledge of current fashion collections, pricing, availability, and product details.</li>
	<li>Handle escalations and complaints calmly and constructively, aiming to provide resolutions that rebuild trust.</li>
	<li>Collect and review customer feedback to identify trends, issues, or improvement opportunities.</li>
	<li>Proactively reach out to customers for reviews, post-purchase feedback, and loyalty engagement.</li>
	<li>Suggest promotions or products aligned with customer behavior or interests to encourage retention.</li>
	<li>Accurately log all customer interactions, feedback, and issue resolutions in Duoke or designated CRM tools.</li>
	<li>Respond to comments, DMs, and mentions across Facebook, Instagram, and TikTok within Service Level Agreement (SLA).</li>
	<li>Coordinate with Visual Merchandising, Marketing, Fulfillment, and other departments to ensure smooth customer experience and campaign execution.</li>
	<li>Support special projects, promotions, and company initiatives as assigned by supervisors.</li>
</ul>

 

<ul>
</ul>

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