Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes.

Ateneo offers Basic Education (Grade School, Junior High School, and Senior High School). In addition, Higher Education (College, Graduate, Continuing Education) is made up of nine schools (Education and Learning Design, Government, Graduate School of Business, Humanities, Management, Science and Engineering, and Social Sciences) located in 3 campuses in Quezon City, Makati City and Pasig City.

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia.

Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Note: This is not a managerial/leadership position.

The Client Manager III provides support in determining and fulfilling units’ IT requirement by closely partnering with the assigned unit, gathering data, and providing recommendations based on identified needs. The Client Management Team is the strategic arm of the Vice President for Digital Information and Technology (VP DITS in the various clusters to align and operationalize the University Strategies and IT Plans.

Main Duties and Responsibilities: 
I. Planning and Design

<ul>
	<li>Assists in determining the IT requirements of the school in order to support and enable its academic, formation, and co-curricular programs
	<ul>
		<li>Gather data on IT needs of the assigned unit through meetings with management, interviews, and administering of surveys</li>
		<li>Provides an initial analysis based on data gathered from the unit, its stakeholders, and other relevant sources</li>
		<li>Identifies priority needs and recommends next steps based on analyzed data</li>
	</ul>
	</li>
	<li>Collaborates with the assigned unit on the strategies and direction of information technology resources, and aligns these with the unit’s priorities and business requirements</li>
</ul>

II. Operation and Maintenance

<ul>
	<li>Provides inputs and coordination for the budgetary requirements of the cluster</li>
	<li>Coordinates with other OVP DITS units (Academic Solutions, Enterprise Productivity Solutions, End-User Management and Infrastructure Management teams) regarding the requirements of the cluster</li>
	<li>Implements an established communication plan to ensure proper coordination and consistent information sharing between stakeholders (e.g., communication of policies, requirements, and changes in relation to the cluster’s IT Resources)</li>
</ul>

III. Service and Quality Control

<ul>
	<li>Recommends and implements structure for feedback such as customer satisfaction surveys, needs assessments, periodic reviews for adherence to standards and continuous improvement of OVP DITS’ service offerings</li>
	<li>Coordinates with the OVP DITS’ Process, Performance and Service Level Management team for service level monitoring in the cluster</li>
	<li>Proposes resolutions to conflicts that arise between stakeholders such as the unit and service providers</li>
</ul>

IV. Performs other work-related tasks as may be required by the immediate 
supervisor and authorized representative

Client Manager for IT Services

Leaf is a tech company that provides end-to-end performance marketing services for ambitious eCommerce businesses.
Unlike traditional marketing agencies, Leaf is an eCommerce performance marketing specialist that combines years of data-driven marketing expertise with proprietary marketing technology. This enables us to make smarter decisions in order to deliver profitable sales growth for our clients.


Leaf.fm

Role Overview

At Leaf, the Graphic Designer plays a key role within the Creative team, delivering high-performing ad creatives and supporting internal brand initiatives.

This role is split across two main areas:

Creative Services (Client work) – designing high-converting ad creatives

Internal Projects – supporting marketing, brand, and company initiatives

You will act as a Creative Lead for a portfolio of clients, owning the end-to-end creative process—from research and ideation to execution and client presentation.

Key Responsibilities

1. Creative Services (Client Work)

Lead the creative execution for assigned client accounts

Translate campaign briefs into high-converting ad creatives

Conduct research &amp; analysis:

Review performance data (e.g. Meta Ads Manager, internal reports)

Perform competitor analysis to identify opportunities

Develop creative concepts aligned with campaign objectives

Design assets using:

Figma (primary tool)

Adobe Suite (for asset preparation, motion, and video editing)

Present concepts and final creatives to:

Internal Creative team

Performance Marketing team

Clients (acting as main creative point of contact)

Manage feedback cycles and ensure timely delivery

Deliver final, approved assets ready for campaign launch

Maintain and update:

Client documentation (“Client Cards”)

Creative testing insights and learnings

Track time spent across projects

Collaborate closely with Performance Marketing to analyse results and identify opportunities

2. Internal Creative &amp; Marketing Projects

Support internal teams (Marketing, Operations, etc.) with:

Website design

Social content

Slide decks &amp; presentations

Video and podcast editing

Blog and brand assets

Contribute to:

Company OKRs

Process improvements

Internal branding and visual identity

Collaborate with internal stakeholders and follow defined project workflows

3. Collaboration &amp; Communication

Work as much as possible in UK hours to be aligned with clients and team members

Manage tasks via tools like Notion, Slack, and email

Maintain clear and proactive communication with:

Creative Director

Performance Marketing team

Client

Behaviours &amp; Values

People First

Put yourself in the shoes of clients, colleagues, and stakeholders

Deliver work on time to avoid impacting team performance

Collaborate effectively in a global remote environment

Be mindful of others’ time—keep communication clear and efficient

Tech-Centric

Leverage tools and automation to improve efficiency

Use data and insights to inform creative decisions

Work with marketing platforms (e.g. Meta Ads, Google Analytics) to improve output quality

Ownership &amp; Accountability (Heroic)

Take responsibility for your work and outcomes

Provide constructive feedback and challenge ideas when needed

Be proactive in improving creative performance and results

Invent. Simplify. Be Curious

Maintain a test-and-learn mindset

Continuously explore new tools, trends, and techniques

Suggest improvements to:

Creative processes

Tools and workflows

Team performance and culture

 

🧾 Reporting Line

Reports to: Creative Director

Remote Graphic Designer Creative Services

The Administrative Assistant VI provides administrative, clerical, and operational support to ensure the efficient functioning of student services at Ateneo Senior High School. This position also assists in the timely delivery and continuous improvement of student programs and services, ensuring alignment with the mission, vision, and objectives of the school.

Main Duties and Responsibilities:

<ol style="list-style-type: upper-roman;">
	<li>Frontline and Secretarial Support

	<ul>
		<li>Attends to inquiries and requests from stakeholders and visitors from various communication channels (e.g., face-to-face, online, phone, office email) and coordinates the flow of information internally and with other offices concerned</li>
		<li>Oversees and manages the calendar, meeting, and appointment schedules of the Office for services like the Family Orientation Conferences and Exit Interviews</li>
		<li>Receives and records Office correspondences and communication materials, and carries out appropriate actions</li>
		<li>Takes minutes of meetings and documents key discussions, agreements, and action points</li>
	</ul>
	</li>
	<li>Resource Management Support
	<ul>
		<li>Oversees the physical upkeep of the office and ensures that job orders for various equipment repair and maintenance services are properly coordinated</li>
		<li>Ensures that office supplies and resources are replenished, properly stored, and in good working condition</li>
		<li>Assists in monitoring and preparing the student services budgets by tracking expenses, maintaining the ledgers, and preparing reports</li>
	</ul>
	</li>
	<li>Student Services Support
	<ul>
		<li>Supports the delivery, tracking, and monitoring of internal student services (e.g., Food Services, Security/Campus Safety and Mobility, Student Uniforms, Student RFIDs, Grade 11 Family Orientation Conferences, and Grade 12 Exit FGDs) by coordinating schedules, managing logistics, and ensuring timely follow-through in line with established standards</li>
		<li>Receives and records lost and found items, and ensures proper storage and safekeeping of unclaimed items in coordination with the Office of the Assistant Principal for Administration</li>
	</ul>
	</li>
	<li>Coordination and Logistical Support
	<ul>
		<li>Handles coordination and logistical support requirements for meetings, office activities, and events, including coordination with various University offices/units such as CFMO, CSMO, OFSQA, AShop, and UMCO for facility, safety, and other related arrangements</li>
		<li>Coordinates with accredited suppliers to ensure timely delivery of student services (e.g., supplier for student ID lanyards, cafeteria concessionaire, etc.)</li>
	</ul>
	</li>
	<li>Data and Records Management Support
	<ul>
		<li>Maintains accurate records of student services, events, meetings, and program outcomes, and facilitates disposal of old files and records according to University guidelines</li>
		<li>Assists in maintaining student lists, IDs, and RFID information for distribution to relevant offices</li>
		<li>Assists in the collection and presentation of data by gathering the surveys, feedback forms, and community sensing initiatives</li>
	</ul>
	</li>
	<li>Performs other duties as may be assigned by the immediate supervisor, or any authorized representative</li>
</ol>

Administrative Assistant for Student Services

Kollab is a premier digital transformation advisor with over 1,100 enterprise customers across Southeast Asia. We partner with industry leaders — including Google, Amazon, and Okta — to deliver solutions across cybersecurity, AI & data analytics, infrastructure modernization, productivity & automation, and managed services.
Kollab is certified as a Great Place to Work® and has been recognized as one of the Best Workplaces™ in Asia. In both 2024 and 2025, we ranked #1 among the Philippines Best Workplaces™ in the small category. For 2026, we ranked #5 for the Medium Category. We offer above-market compensation and benefits.


Kollab Inc.

<ul>
	<li>Receive and acknowledge incoming customer requests across email, ticketing portal, and chat — per SLA response times</li>
	<li>Triage and categorize tickets correctly so they get to the right specialist or queue</li>
	<li>Resolve common requests using our runbook library — user provisioning, access changes, basic configuration, status checks, license operations, simple integrations</li>
	<li>Escalate complex incidents to L2 Cloud Ops, AMS engineers, APIOps specialists, or the relevant Platform Specialist with a clean handoff brief</li>
	<li>Maintain ticket hygiene — priority, time tracking, customer communication, closure notes</li>
	<li>Contribute to the runbook library — every recurring ticket becomes a runbook so the next L1 can resolve it faster</li>
	<li>Coordinate with the Service Level Manager on customer-facing communications and status updates</li>
</ul>

L1 Support Engineer, Managed Services & Premium Support

The Administrative Assistant VI provides secretarial, administrative, and financial support to the day-to-day operations of the Office.

Main Duties and Responsibilities

I. Frontline and Administrative Support

<ul>
	<li>Handles inquiries and requests from stakeholders and visitors across multiple communication channels and coordinates information flow with concerned offices.</li>
	<li>Receives, records, and processes office correspondence and communication materials.</li>
	<li>Provides coordination and logistical support for meetings, events, and activities.</li>
	<li>Assists in communicating and promoting relevant university information, reports, and initiatives related to institutional strategies, rankings, and accreditations.</li>
	<li>Maintains the repository of official communication materials of the Office of the Associate Dean for Administrative and Student Services.</li>
	<li>Collates data and prepares reports related to staff formation, health, and wellness for review and endorsement.</li>
	<li>Coordinates with the university physician, clinic, and partner health facilities on employee and student health and wellness protocols.</li>
	<li>Coordinates with campus security offices on safety and security matters.</li>
	<li>Provides administrative and logistical support for school projects and special events.</li>
</ul>

II. Financial Management Support

<ul>
	<li>Maintains office financial records and expense accounts to ensure accurate documentation.</li>
	<li>Assists in the preparation of school budget proposals and budget reports.</li>
	<li>Prepares and processes financial documents for approval and submission to the central accounting office.</li>
	<li>Supports the monitoring of collection activities.</li>
</ul>

III. Records Management Support

<ul>
	<li>Updates databases and maintains correspondence, documents, and records in a systematic and confidential manner.</li>
	<li>Maintains files and facilitates proper disposal of records in accordance with university guidelines.</li>
</ul>

IV. Human Resource Support

<ul>
	<li>Coordinates the routing, submission, and follow-up of human resource–related documents.</li>
	<li>Supports recruitment and the filling of school vacancies.</li>
	<li>Collaborates with supervisors and department or program secretaries to maintain compliant personnel records.</li>
	<li>Provides administrative support for employee development plans.</li>
	<li>Prepares attendance summaries for non-teaching administrative staff.</li>
</ul>

V. Facilities and Information Technology Matters

<ul>
	<li>Conducts periodic checks of facilities and coordinates repair or renovation requirements.</li>
	<li>Coordinates facilities needs and monitors inventory of capital and non-capital equipment.</li>
	<li>Coordinates with relevant offices on inventory management and disposal of office equipment and furniture.</li>
	<li>Assists in billing units for classroom usage.</li>
	<li>Provides classroom and logistical support for academic classes and programs.</li>
</ul>

VI. Performs other work-related tasks as assigned by the immediate supervisor or authorized representative.

Administrative Assistant for Administrative and Student Services

Toyota Motor Philippines Corporation (TMP) is the largest automotive company in the country, with the widest vehicle line-up of 26* Toyota models and 12* Lexus Models. It has 75* dealers nationwide, including Lexus Manila, Inc., for its sales distribution and service centers.

TMP was incorporated on August 3, 1988 as a joint venture of GT Capital Holdings, Inc., Toyota Motor Corporation, and Mitsui & Co., Ltd.

TMP's head office and manufacturing plant are located inside the 82-hectare Toyota Special Economic Zone (TSEZ) in Santa Rosa City, Laguna. TSEZ is also home to several investors performing strategic roles in the manufacture and export of automotive products to ASEAN, Japan, and other parts of the world. TMP’s marketing operations are present at the 28th and 31st floors, GT Tower International, Makati City. Its logistics facility for imported vehicles, the Batangas Vehicle Center (BVC), is located in Batangas City.

TMP operates its head office and manufacturing plant within the 82-hectare Toyota Special Economic Zone in Laguna. The facility assembles the Vios, Innova, and Tamaraw models and has an annual production capacity of 60,000 units. The company’s marketing operations are present at the 28th and 31st floors, GT Tower International, Makati City. Its logistics facility for imported vehicles, the Batangas Vehicle Center (BVC), is located in Batangas City.

TMP operates with nine (9) organizational units: Affiliate Operations Support & Audit, Comptrollership, Corporate Affairs, General Administration, Manufacturing, Marketing, Purchasing, Treasury, and Vehicle Logistics.

The company’s manpower is composed of over 4,300 Team Members (regular and outsourced).

—

*as of October 2025

Toyota Motor Philippines Corporation

Toyota Motor Philippines is looking for an Automotive Engineer to join our Technical Service Department based in TMP's satellite office located in Toyota Mandaue South, Cebu.

The Automotive Engineer is a member of the Repair Support Section that is responsible for providing technical assistance to Visayas dealer network for hard to diagnose cases.

In this role, you are expected to be a domain expert in data analysis and technical report writing and presentation.

Your role and responsibilities: 

<ul>
	<li>Provide repair support to Visayas dealer network for complex vehicle issues through remote diagnostics or on-site visits.</li>
	<li>Creation of Technical Report for assisted cases and Field Evaluation Report for safety related cases.</li>
	<li>Coordination with Toyota Internal Affiliates regarding Customer Handling and Marketing activities.</li>
	<li>Work jointly with Toyota Regional Affiliates and Dealer Network to enhance repair assistance programs.</li>
	<li>Facilitate serviceability Kaizen request to Regional affiliates as part of market concern improvement.</li>
</ul>

Our perfect match:

<ul>
	<li>Candidate must possess at least Bachelor's/College Degree in Mechanical Engineering or Automotive Engineering.</li>
	<li>MUST HAVE 2 to 3 years experience in Automotive repair and diagnosis.</li>
	<li>MUST HAVE a valid Philippines Driver's License.</li>
	<li>Candidate must be a resident of Cebu province.</li>
	<li>You can make customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships.</li>
	<li>You have achieved a satisfactory level of technical and professional skill or knowledge in position-related areas and are keeping up with current developments and trends in areas of expertise.</li>
	<li>You are capable of clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.</li>
	<li>You effectively manage your time and resources to ensure that work is completed efficiently.</li>
	<li>You can maintain stable performance under pressure or opposition (such as time pressure or job ambiguity); handle stress in a manner that is acceptable to others and to the organization.</li>
</ul>

Automotive

Field Service Engineer

Concepcion Industrial Corporation (CIC) is a leading provider of consumer lifestyle and enterprise solutions in the Philippines. Established in 1962 by Jose Concepcion Sr., the company began as a manufacturer and distributor of Carrier air conditioning units. Over the years, CIC has expanded its portfolio to include a wide range of products and services designed to meet the needs of Filipino homes and businesses.

CIC operates through several subsidiaries, including Concepcion-Carrier Airconditioning Company (CCAC), Concepcion Durables Inc. (CDI), Concepcion Midea Inc. Philippines (CMIP), Concepcion Otis Philippines Inc. (COPI), Concepcion Business Services Inc. (CBSI), and Cortex Technologies Corporation (CTC). These subsidiaries offer products and services such as air conditioning, refrigeration, elevators, escalators, and small domestic appliances.

With a history spanning over six decades, CIC continues to be a trusted name in the industry, committed to improving the lives of Filipino consumers through innovative and reliable products.

Concepcion Industrial Corporation

Concepcion Industrial Corporation stands as the leader in the manufacturing and distribution of home appliances and industrial solutions for over 60 years. The company proudly carries global brands like Carrier, Midea, Shark Ninja, and Condura to Filipino homes and businesses.

Together with its partnership with Otis, a pioneer and global leader in elevator technology with a rich history spanning 170 years, Concepcion-Otis Philippines, Inc. (COPI) is dedicated to its three absolutes: Safety, Quality, and Ethics.
These guiding principles empower COPI to provide safe, intelligent, and dependable elevators, escalators, and moving walkways for businesses and homes throughout the Philippines.

As COPI capitalizes on the growth in the construction sector, it is actively expanding, taking on new projects, and continuously enhancing its service offerings across the country. This growth illustrates COPI’s ambition to be recognized as both a thought leader and a market leader in the industry

Concepcion Otis Philippines Inc.

<ul>
	<li>Promote and sell maintenance contracts and after-sales services for elevator and escalator systems.</li>
	<li>Conduct client visits and assessments to tailor service packages based on equipment needs.</li>
	<li>Build and maintain strong relationships with property managers and facility owners.</li>
	<li>Coordinate with technical teams to ensure high service reliability and customer satisfaction.</li>
</ul>

Sales and Marketing Knowledge

Customer Service

Technical Skills

Negotiation

Service Sales Engineer

Dot Property Philippines is the number 1 Real Estate platform in the Philippines. This is under Dot Property Group, a Media Company operating 10 Websites, Events and Magazines across Asia, with the goal of offering the most comprehensive choice of properties to consumers, whilst being the most effective advertising platform and lead generator for property professionals in the region.

Dot Services Philippines Inc.

Job Description: 

The Senior Sales Manager plays a pivotal role in driving sustainable revenue growth and maximizing the long-term sales value of the company’s portfolio of accounts and private sellers. This role is responsible for identifying and acquiring new business opportunities while strengthening relationships with existing clients to ensure retention, growth, and long-term partnership value.

Working closely with the Business Development team, the Senior Sales Manager will lead initiatives that expand the company’s market presence, develop strategic sales plans, and unlock new revenue streams. The role involves proactively engaging potential clients, nurturing high-value accounts, and identifying opportunities to upsell and cross-sell services that align with client needs and business objectives.

Persuasion and Negotiation

Business Analysis

Business Development

People Management

Critical Thinking

Events Management

Selling

Senior Business Development Manager

Concepcion Business Services, Inc. (CBSI) is a subsidiary of Concepcion Industrial Corporation (CIC), a leading provider of consumer lifestyle and enterprise solutions in the Philippines.

Concepcion Business Services Inc.

Objective

Responsible for reducing receivable balances within an assigned portfolio. The results are measured by an over 90-day Gross accounts receivable balance reduction goal. Responsible for managing a high call volume and consistent follow up to collect all due receivables. This position requires the capability to work independently with limited supervision and a strong sense of urgency and aggressiveness to collect balances from customers.

Key Responsibilities

<ul>
	<li>Prints and distributes customer’s statement of account according to schedule.</li>
	<li>Conducts collection calls to customers to:</li>
	<li>Follow-up and confirm customer payment for collection; including disputed invoices already resolved.</li>
	<li>Confirm payment amount and determine corresponding reference invoices collection assignments to ensure payments are collected accordingly.</li>
	<li>Recognize, analyze and endorse customer disputes.</li>
	<li>Issue appropriate receipt (CR/OR) on payment made thru bank deposits and over the counter.</li>
	<li>Prepares invoice application on CWT’s received along with payment.</li>
	<li>Tags invoices with disputes according to reasons.</li>
	<li>Maintains collection notes to track customer responses and feedbacks.</li>
	<li>Log received customer disputes or issues raised in Incident Management</li>
	<li>Prepares accurate monthly collection forecast.</li>
	<li>Prepares collection letters as per policy</li>
	<li>Schedules and monitor daily field collections.</li>
	<li>Performs other tasks that maybe assigned from time to time in relation to the overall job function and objective/s.</li>
</ul>

Collections Associate

KPS Alarms started in 1990 with humble roots, Kirk (President) had a big dream to protect and enhance lives while growing KPS Alarms into one Californias largest Fire, Security, and Technology service providers. Adding on to the growth... In 2011, KPS Fire Sprinklers was launched. Since then, our founder and CEO has helped shape our results-driven culture for both companies, leading KPS Alarm to CEPro 100's #5 by volume on the top 100 list of national integrators.  This dream of protecting and enhancing lives continues with our dedicated team of professionals.  Together, they make it happen for thousands of valued customers. 

T

KPS Alarms, Inc

KPS Alarms is seeking a professional and dependable Remote Customer Service Representative to join our team. The ideal candidate will have excellent phone communication skills, strong de-escalation abilities, accurate typing skills, and the ability to effectively multitask in a fast-paced environment. This position plays a key role in supporting customers, resolving concerns, and maintaining a high level of customer satisfaction.

 

<ul>
	<li>Answer inbound customer calls professionally and efficiently</li>
	<li>Provide exceptional customer service while maintaining a positive attitude</li>
	<li>De-escalate customer concerns and resolve issues calmly and effectively</li>
	<li>Accurately document customer interactions and account activity</li>
	<li>Manage multiple systems and tasks simultaneously while on active calls</li>
	<li>Communicate clearly with customers regarding services, scheduling, and account information</li>
	<li>Maintain confidentiality and professionalism at all times</li>
	<li>Follow company procedures and customer service standards</li>
	<li>Collaborate with team members and management to improve customer experienc</li>
</ul>

This measures the ability to grasp and comprehend fully and completely, explicit and implicit information of spoken communication/information.

Listening Comprehension

This test unit measures the ability to type text presented on the computer screen with a minimum speed and accuracy

Unless the objective is to just transfer information to a new format or medium, information needs to get recorded in a timely and accurate manner so that the idea/thought does not get lost. And because most jobs require some amount of computer work, hiring an employee with keyboarding skills makes work more efficient. This test measures the ability to type text with minimum speed and accuracy.

Typing Speed and Accuracy

Remote Customer Service Representative

NCS Philippines, in partnership with Globe and part of the NCS Group, a leading Asia-Pacific technology services firm and subsidiary of the Singtel Group, is a workplace where people and innovation come together to create meaningful impact. 

Employees at NCS Philippines work on a wide range of projects across digital, data, cloud, platforms, and cybersecurity, supporting enterprises and government agencies in solving real-world challenges. With access to NCS’ regional network of over 15,000 professionals across 55 specialisations, teams gain valuable exposure to global best practices while contributing to local impact. 

The company fosters a culture rooted in collaboration, continuous learning, and growth. Employees are empowered to expand their capabilities, explore emerging technologies, and build solutions that go beyond technical delivery – creating tangible value for clients and communities. 
Through strong partnerships, a diverse talent base, and opportunities for regional collaboration, NCS Philippines enables their people to grow their careers while being part of something bigger: advancing communities through technology and shaping the future of digital innovation.



NCS Philippines Inc. 

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

 

<ul>
	<li>Point of Contact of users both internal and external. </li>
	<li>Receiving, logging, and managing calls via telephone and email. </li>
	<li>Provides first-level support to queries and issues using the knowledge base in accordance with incident management and request fulfillment process. </li>
	<li>Logs all tickets/service requests thru Ticketing System and ensure that all are escalated to appropriate departments. </li>
	<li>Ensures that service incidents are acknowledged, escalated, and resolved according to Service Level Agreement (SLA). </li>
	<li>Takes ownership of user problems and follows up the status of problems on behalf of the user and communicates progress in a timely manner. </li>
	<li>Prepares reports and assure that information is readily available. </li>
	<li>Other job-related activities that may be assigned from time to time.</li>
</ul>

Service Desk [Cavite, Laguna]

omnie is an operations and support partner that helps businesses run more efficiently through specialized service divisions. Through omnieCSR and omnieAccounting, we provide organizations with the customer support and financial infrastructure needed to grow with confidence.

At omnieCSR, we deliver outsourced customer support powered by a blend of AI technology and highly trained human agents. Our teams handle voice, SMS, email, live chat, social media, and messaging platforms, helping companies resolve issues quickly while creating positive experiences for their customers.

Through omnieAccounting, we provide reliable accounting and financial support that helps businesses stay organized, compliant, and informed. Our services give companies clearer visibility into their financial performance so they can make smarter operational and growth decisions.

By combining customer experience operations with financial support, omnie allows companies across a wide range of industries to streamline essential business functions while focusing on what matters most: building great products, serving their customers, and growing their business.

omnie

Description

We are seeking a highly motivated and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction and fostering positive relationships with our valued clients. In this role, you will be responsible for providing exceptional customer service support while leveraging your expertise in Shopify, ecommerce, logistics, and process improvement.

Responsibilities:

<ul>
	<li>Utilize expert knowledge of Shopify and ecommerce platforms to assist customers with their online shopping experience, order placement, and product inquiries.</li>
	<li>Handle customer inquiries and concerns through various channels, including phone calls, live chat, emails.</li>
	<li>Provide accurate, timely information to customers regarding order status, shipping, delivery, returns, and refunds.</li>
	<li>Collaborate with internal teams to ensure efficient and seamless order processing and delivery.</li>
	<li>Troubleshoot and resolve customer issues effectively, always demonstrating empathy and professionalism.</li>
	<li>Identify opportunities for process improvements and work closely with the management team to implement changes that enhance the overall customer experience.</li>
	<li>Maintain detailed records of customer interactions, inquiries, and resolutions in our CRM system.</li>
	<li>Build and maintain strong relationships with clients, understanding their unique needs and providing personalized support and recommendations.</li>
	<li>Stay up to date with product knowledge, industry trends, and best practices in ecommerce and customer service.</li>
	<li>Collaborate with cross-functional teams to address customer feedback and communicate suggestions for product enhancements or service improvements.</li>
</ul>

Requirements:

<ul>
	<li>Proven experience (2+ years) as a Customer Service Representative or similar role, in an E-commerce or online retail environment.</li>
	<li>In-depth knowledge of Shopify and other ecommerce platforms, including order management, inventory control, and payment processing.</li>
	<li>Strong understanding of logistics and supply chain management, with the ability to track shipments and resolve delivery issues.</li>
	<li>Exceptional communication skills, both written and verbal, with a friendly and professional demeanor.</li>
	<li>Excellent problem-solving and decision-making abilities, with a focus on finding practical and efficient solutions.</li>
	<li>Ability to handle multiple tasks simultaneously and prioritize workload effectively.</li>
	<li>Proficiency in using CRM systems and other customer service tools.</li>
	<li>Ability to work independently and as part of a team, with a positive attitude and willingness to learn and adapt.</li>
	<li>Strong attention to detail and organizational skills, ensuring accurate and timely follow-up with customers.</li>
	<li>Experience in process improvement and the ability to identify areas for operational efficiency.</li>
</ul>

Education and Experience:

<ul>
	<li>High school diploma or equivalent required; additional education or certification in customer service or related fields is a plus.</li>
</ul>

How to Apply:

<ul>
	<li>Please attach a resume when submitting your applicattion.</li>
	<li>Note that we will not review submissions without a resume.</li>
</ul>

Customer Service Representative

ITVT has been concentrating since 2001, with more than 180 employees, on the implementation of innovative branch solutions for the industrial and energy sectors. With professional advice, reliable project implementation and the subsequent 24/7 support according to ITIL standards, we create sustainable customer satisfaction. As a DIN ISO 9001 , DIN ISO 14001 and DIN ISO 27001 certified company and Microsoft Alpha Partner from the very beginning, we know what is important. In particular, the data security of our customers is very important to us. For this reason, ITVT operates several high-security data centers in Germany for its customers. The Federal Data Protection Act therefore applies.

ITVT Philippines Inc.

To act as the executive arm of Global HR, ensuring that shared services delivery and people-related programs are globally aligned, locally compliant, and business-relevant, with a strong focus on scalability, efficiency, and governance.

Job Description:

1. Global HR Strategy Execution

<ul>
	<li>Implement and manage global HR programs (performance management, talent reviews, compensation and benefits).</li>
	<li>Cascade HR operating model standards into local processes and ensure service delivery is consistent.</li>
	<li>Provide structured feedback to Global HR on local execution challenges and opportunities.</li>
</ul>

2. Shared Services Operations

<ul>
	<li>Establish and develop the Global HR Shared Services for ITVT Group.</li>
	<li>Oversee the delivery of the HR shared services (payroll, HRIS, benefits admin, employee data, reporting, - always compliant with GDPR)</li>
	<li>Drive process automation and digital adoption in line with global HR technology strategy. – including AI tools.</li>
	<li>Monitor service quality and efficiency through KPIs.</li>
</ul>

3. Talent &amp; Leadership Development

<ul>
	<li>Support rollout of global leadership development and succession planning frameworks.</li>
	<li>Ensure shared services teams are skilled and trained to deliver consistent, high-quality support.</li>
</ul>

4. Culture &amp; Engagement (ITVT Group)

<ul>
	<li>Embed global culture and values through shared service touchpoints.</li>
	<li>Execute global engagement and recognition programs.</li>
</ul>

5. Compliance &amp; Governance

<ul>
	<li>Ensure shared service processes comply with global governance policies and local legal requirements.</li>
	<li>Safeguard HR data integrity and privacy in compliance with GDPR and local regulations.</li>
	<li>Manage risk by proactively addressing service issues or employee escalations.</li>
</ul>

6. Collaboration &amp; Reporting

<ul>
	<li>Work with Global HR Partners for delivery of programs.</li>
	<li>Provide analytics, dashboards, and insights to Global HR leadership.</li>
	<li>Align with local country leaders for business needs while maintaining global-first service delivery.</li>
</ul>

Shared Service HRBP Team Lead (PH)

HÖEGH EVI SERVICES AS is a multinational company organized and existing under the laws of Norway, was duly licensed by this Commission in accordance with the Omnibus Investments Code of 1987, as amended by RA 8756 and its implementing rules and regulations and with a favorable recommendation from the Board of Investments dated August 29, 2018, to establish its Regional Operating Headquarters in the Philippines doing business as Höegh Evi Services ROHQ to: engage in general administration and planning; business planning and coordination; sourcing/procurement of raw materials and components; corporate finance advisory services; marketing control and sales promotion; training and personnel management; logistics services; research and development services and product development; technical support and maintenance; data processing and communication; and business development.

Höegh Evi Services ROHQ

Job Description

Strengthen Höegh Evi’s Legal &amp; Compliance function by establishing robust information management and legal‑tech practices that improve efficiency, quality and compliance. The role designs and maintains our legal document structures and taxonomies, supports contract lifecycle workflows, enables privacy‑compliant archives, and drives adoption of AI‑supported legal tools in collaboration with IT, data and security.

Primary Accountabilities:

Information governance: Define and maintain classification, metadata and retention standards for legal and corporate documents to ensure consistency, auditability and privacy compliance.

Archive and knowledge management: Design, optimise and administer the corporate and contract archive, including searchability, taxonomy and template libraries.

Legal technology enablement: Lead the evaluation, configuration and user adoption of legal‑tech tools (e.g., CLM, document automation, matter management, AI‑assisted search/summarisation) with IT and security.

Process and workflow design: Map and improve core legal processes (KYC evidence storage, IDD documentation, contract procedures, litigation/matter files) to reduce cycle time and risk.

Training and change: Provide concise training, user guides; promote best practice usage and continuous improvement.

Compliance by design: Embed privacy, security and regulatory controls into legal information and tool workflows; support DPIAs and data‑mapping for legal systems.

Reporting and metrics: Track adoption, quality, throughput and legal‑tech value (e.g., turnaround time, rework, external counsel cost avoidance).

Business partnering: Translate legal needs into technical requirements and act as bridge 
between Legal and Compliance, IT, data, security and vendors.

 

Main Tasks:

For information governance

<ul>
	<li>[Drafting and maintaining policies/standards for classification, metadata, naming, retention and access.] [Ownership of information governance in Höegh Evi needs to be decided]</li>
	<li>Maintain a legal‑specific taxonomy and controlled vocabularies.</li>
	<li>Run periodic audits and remediation of legacy repositories.</li>
</ul>

 

For archive and knowledge management

<ul>
	<li>Configure folder structures/libraries for corporate entities, contracts, matters and advice.</li>
	<li>Curate and version templates, playbooks and clause libraries.</li>
	<li>Implement enterprise search facets and saved views for common legal queries.</li>
	<li>For legal technology enablement</li>
	<li>Pilot and scale AI‑assisted use cases (search, drafting support, summarization) with risk controls.</li>
	<li>Manage vendor relationships, security reviews and release testing with IT.</li>
	<li>Superuser for software tools utilized by L&amp;C</li>
</ul>

For process and workflow design

<ul>
	<li>Map AS‑IS and design TO‑BE flows for e.g. KYC/IDD evidence, contract reviews, DPA handling and enterprise risk management.</li>
	<li>Define hand‑offs between Oslo and Manila; create RACI and SLAs.</li>
	<li>Implement streamlined matter intake and triage.</li>
</ul>

For training and change

<ul>
	<li>Produce short guides, videos and “how‑to” pages; run quarterly refreshers.</li>
	<li>Collect feedback, prioritise enhancements and publish a visible backlog/roadmap.</li>
</ul>

For compliance by design

<ul>
	<li>Support Data Protection Impact Assessment for legal tools; maintain data inventories and records of processing.</li>
	<li>Ensure retention schedules are enforced; coordinate defensible deletion.</li>
</ul>

For reporting and metrics

<ul>
	<li>Build dashboards showing cycle times, throughput, adoption, external counsel cost trends and contract volumes.</li>
	<li>Provide monthly highlights/risks to CLCO and Legal LT.</li>
</ul>

Legal Technology and Knowledge Specialist

Welcome to Pioneer Square Brands, a dynamic and innovative company at the forefront of the consumer goods industry. Committed to delivering high-quality products, we take pride in our dedication to excellence, creativity, and customer satisfaction. With a diverse portfolio featuring renowned brands (Brenthaven, Gumdrop, and VAULT), our mobile technology accessories ensure our customers achieve successful technology deployments. Our team comprises passionate individuals united by a shared vision to shape the future of our industry. If you are seeking a challenging and rewarding position in a fast-paced environment where your ideas are highly valued, join us at Pioneer Square Brands and become an integral part of our exciting journey.

Our Core Purpose: We ensure technology works so that people can focus on what matters


Our Core Values:


Genuine and Respectful
Pride in Everything We Do
Excellence through Innovation
Obsessed with Customer Success



Pioneer Square Brands has a global footprint with office locations in High Point, North Carolina, and Manila, Philippines.

PSB Technology Services, Inc.

Welcome to Pioneer Square Brands, a dynamic and innovative company at the forefront of the consumer goods industry. Committed to delivering high-quality products, we take pride in our dedication to excellence, creativity, and customer satisfaction. With a diverse portfolio featuring renowned brands (Brenthaven, Gumdrop, and VAULT), our mobile technology accessories ensure our customers achieve successful technology deployments. Our team comprises passionate individuals united by a shared vision to shape the future of our industry. If you are seeking a challenging and rewarding position in a fast-paced environment where your ideas are highly valued, join us at Pioneer Square Brands and become an integral part of our exciting journey.

 

Our Core Purpose: We ensure technology works so that people can focus on what matters

 

Our Core Values:

Genuine and Respectful

Pride in Everything We Do

Excellence through Innovation

Obsessed with Customer Success

 

Pioneer Square Brands has a global footprint with office locations in High Point, North Carolina, and Manila, Philippines.

We are actively looking for highly motivated professionals with a positive attitude who desire to be part of our growing team.

 

Accounting Specialist

Location: Silver City, Pasig (Hybrid)

 

About the Role:

The Accounting Specialist plays a key role in ensuring accurate, timely, and compliant financial operations across Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), month-end close activities, and audit support. This role requires strong analytical skills, excellent attention to detail, and the ability to communicate effectively with internal stakeholders and external partners, including vendors and North America–based clients.

 
Working onsite in Silver City, Pasig City and on night shift, the Accounting Specialist supports day-to-day accounting operations and contributes to process improvements that strengthen overall financial accuracy and efficiency.

 

Key Responsibilities:

<ul>
	<li>Ensure expenses are coded to the correct GL account and budget</li>
	<li>Communicate with vendors regarding payments and payable inquiries</li>
	<li>Reconcile vendor statements to ensure completeness and accuracy of records</li>
	<li>Coordinate with the Director of Finance to ensure accruals are complete for month-end close</li>
	<li>Send out Credit Card Expense Reports; review GL coding, budget, and department accuracy; reconcile monthly</li>
	<li>Review expenses against budget and flag anything that looks off</li>
</ul>

General Ledger/ Month-End Close/ Audit Readiness

<ul>
	<li>Prepare month end reconciliations and journal entries</li>
	<li>Identify appropriate accounts for transactions</li>
	<li>Investigate and correct variances to ensure accurate reporting</li>
	<li>Gather backup and support for external audits</li>
	<li>Demonstrate strong familiarity with the chart of accounts and explain appropriate GL usage</li>
	<li>Prepare ad-hoc financial reports related to GL postings</li>
	<li>Work with external auditors by gathering required documents</li>
</ul>

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