We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

<ul>
	<li>Coding of Gastroenterology procedures, surgeries, hospital and office visits.</li>
	<li>Verify and ensure the accuracy and completeness of diagnosis codes based on services rendered.</li>
	<li>Complete appropriate documentation or system entry regarding claims.</li>
	<li>Abstract additional data elements during the Chart Review process when coding.</li>
	<li>Identify appropriate assignment of CPT and ICD-9 Codes for Physician and facility services.</li>
	<li>Remains current on medical coding and billing guidelines and auditing protocols.</li>
</ul>

Medical Coder | Work From Home | Urgent

<ul>
	<li>Enroll our clients who are US based health care providers, diagnostic laboratories and medical facilities as preferred providers in health care networks.</li>
	<li>Gather required enrollment documents from new clients.</li>
	<li>Assist in completing enrollment forms.</li>
	<li>Maintain accurate and current client information using spreadsheets and/or online databases.</li>
	<li>Respond to general inquires as the in-house knowledge source on clients enrollment particulars.</li>
	<li>Identify and report issues to appropriate departments and management leadership.</li>
	<li>Build and improve working relationships with insurance company enrollment staff.</li>
	<li>Maintain confidentiality of client information by adhering to strict, established regulations.</li>
	<li>Alert client of new regulations, expiring certificates, reapplications and deficiencies in enrollment requirements.</li>
</ul>

Credentialing Specialist | Work From Home

<ul>
	<li>Conduct Pre-Op calls to collect patient medical history</li>
	<li>Review health history, including medications, any allergies, and review specific instructions for what patients need to do prior to procedure</li>
	<li>Explains procedures/ treatment to patient and/or family members.</li>
	<li>Document appropriately the care/instructions given to the patient.</li>
	<li>Carries out physician orders.</li>
	<li>Maintain accuracy and completeness of patient's medical record</li>
	<li>Record and report pertinent observation regarding the patient</li>
	<li>Maintains the standards of nursing care and implements the policies and procedures of the department</li>
	<li>Communicate effectively to all physicians and other healthcare professionals</li>
	<li>Provides quality care to patients and work with multi-disciplinary team to ensure the highest patient satisfaction</li>
</ul>

Remote Registered Nurse Pre Op | Work From Home

<ul>
	<li>Receive requests for prior authorizations using the Scheduling module of the Electronic Health Record (EHR) and/or via phone or fax and ensure that they are closely monitored.</li>
	<li>Process referrals and submit medical records to insurance carriers to expedite prior authorization processes.</li>
	<li>Review the patient's medical history and insurance coverage for approval.</li>
	<li>Manage correspondence with insurance companies, physicians, specialists, and patients as needed, including documenting in the EHR as appropriate.</li>
	<li>Assist with the necessary documentation to expedite approvals and ensure that appropriate follow-up is performed.</li>
	<li>Review the accuracy and completeness of the information requested and ensure that all supporting documents are present.</li>
</ul>

Prior Authorization Consultant | Work From Home

<ul>
	<li>Responding to chats, inbound calls and outbound calls to patients, providers, and Healthcare Insurance companies regarding inquiries, appointments, and data verification.</li>
	<li>Responding to Emails and Managing Voicemail and providing administrative support that includes data entry, record management, and time-keeping.</li>
	<li>Obtaining medical history by navigating through different Electronic Medical Records Systems.</li>
	<li>Entering Patient Information using EHR</li>
	<li>Maintaining database records</li>
	<li>Collecting payment for cashpay/ copay/ deductibles</li>
	<li>Strictly adhering and complying with the HIPAA policy.</li>
</ul>

Virtual Front Desk Representative | Work From Home | Urgent

Yondu is a Philippine-based IT solutions company owned by Globe Telecom. We empower businesses across various industries through a wide array of innovative technology solutions to help them scale in the new digital economy. Our mission is to create happier technological experiences by turning great ideas into excellent and valuable business solutions.
If you’re looking to advance your career in the IT industry, Yondu is the best place to be. You will be a part of a young, dynamic culture that always pursues innovation and growth. As a Yondude, you’ll gain fresh perspectives from a team of knowledgeable and competitive individuals and learn how to develop cutting-edge business solutions that go above and beyond. You’ll also enjoy collaborating with brilliant and fun people who are ready to take on the world.
Established in 2001, our company has grown exponentially, and we’re always on the lookout for highly skilled and competitive individuals to innovate and evolve with. If this sounds exciting for you, #BeAYondude, and leverage your expertise to help us achieve our ultimate goal of going above and beyond!
Join us and grow your career in the IT industry!

YONDU INC.

Overview 
We are seeking a highly skilled and experienced Operations (Ops) Shared Services Lead to oversee the offshoring of our ops shared services from Singapore and Australia to Manila. The scope of the operation supports the sales and delivery operations. 
This role requires a strategic thinker with exceptional leadership and stakeholder management skills, a deep understanding of ops shared services, and a proven track record in managing offshoring operations.

 
Key Responsibilities 
Planning and Execution

<ul>
	<li>Develop and implement a comprehensive strategy for offshoring ops shared services.</li>
	<li>Establish a clear strategy to the shared services centre by setting up a team organically within the organization.</li>
	<li>Collaborate with senior leaders to align offshoring initiatives to provide great service experience to the business while ensuring optimal costs.</li>
</ul>

Project Management

<ul>
	<li>Lead the end-to-end project management of setting up the ops shared services centre, ensuring timely and successful transition.</li>
	<li>Develop detailed project plan, including timelines, milestones, and resource allocation.</li>
	<li>Coordinate with relevant stakeholders to ensure seamless integration of offshored services.</li>
	<li>Monitor project progress and address any issues or risks that may arise.</li>
</ul>

Team Leadership and Development

<ul>
	<li>Build and lead a high-performing team of professionals in Manila.</li>
	<li>Provide guidance, mentorship, and support to team members, fostering a culture of continuous improvement.</li>
	<li>Conduct regular performance evaluations and implement professional development plans.</li>
</ul>

Stakeholder Management

<ul>
	<li>Establish and maintain strong relationships with key stakeholders in Singapore, Australia, and Manila.</li>
	<li>Communicate effectively with stakeholders to ensure alignment and support for offshoring initiatives and subsequently on the operations.</li>
	<li>Address any concerns, risks or issues raised by stakeholders and provide regular updates on project status during the set-up phase and during operational phase.</li>
	<li>Alert and escalate any concerns, risks or issues early and work with stakeholder to resolve or mitigate. </li>
	<li>Setup and Operation</li>
	<li>Set up the ops shared services centre.</li>
	<li>Identify and implement best practices for shared services processes to enhance efficiency and effectiveness on an ongoing basis.</li>
	<li>Continuously evaluate and improve offshored services (e.g. introduce process improvement, automation, AI) to meet evolving business needs.</li>
	<li>Proactively support business to identify new shared services.</li>
	<li>Ensure compliance with all relevant regulations, standards, and policies. 
	 
	Financial and Business Case Management</li>
	<li>Manage the budget for offshoring initiatives and ensure cost-effective allocation of resources.</li>
	<li>Track and report on financial performance, identifying opportunities for cost savings and optimisation.</li>
</ul>

Provide half-yearly report on cost savings and improvements achieved.

Shared Services Operations Lead

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Rythmos DB, a sister company of Media Meter and M2.0 Communications, is a knowledge process outsourcing company that makes use of data, stories and software to help companies accelerate their growth in the international landscape. Our multidisciplinary professionals with over 15 years of experience equip our clients with a holistic approach to building relationships with their customers through their media analytics and reporting services.

As a Media Analyst, you will generate media evaluation reports that enable clients to assess the overall effectiveness of their campaign strategies. You will also partake in making extensive use of qualitative and quantitative research tools, including Meltwater, and Media Meter, to capture offline and online news, as well as social media sentiment. The data is then used to support key insights that can help clients improve their marketing and communications campaigns.

Core Responsibilities:

<ul>
	<li>Tracking news releases, broadcast coverage, and social media mentions on a daily basis using media intelligence and social listening tools;</li>
	<li>Summarizing client stories and mentions, and determining whether they have a positive, negative, or neutral impact on clients;</li>
	<li>Interpreting multiple media data and preparing reports in slide format</li>
	<li>Presenting data and insights to clients;</li>
	<li>Collaborating with media monitoring partners to develop more effective tools for research and analysis; and,</li>
	<li>Developing more effective reports that provide clients with a clear overview of their media presence and campaign performance.</li>
</ul>

Media Analyst | RDB

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

MedGrocer

MedGrocer's digitally-enabled medicine programs, telehealth services, and corporate clinic medical staff work with hundreds of employers and pharma companies to improve the physical and mental health of over one million Filipinos every year.

The Operations Director is responsible for the resilience and scalability of MedGrocer’s service delivery engine. You focus on macro-level system design and the integration of diverse business lines to ensure 100% reliability for our patients.

Why Join MedGrocer?

You will have the ownership to architect the operational frameworks that allow our healthcare services to scale nationwide. By designing high-efficiency delivery systems, you provide the structural foundation that enhances the lives of patients.

Key Responsibilities

<ul>
	<li>Architect the integrated operational framework that links pharmacy, telehealth, and clinics to ensure unified service delivery.</li>
	<li>Direct the company’s business continuity and disaster recovery strategies to ensure 24/7 healthcare access for patients.</li>
	<li>Lead the design and implementation of Lean/Six Sigma initiatives at an enterprise level to maximize cost-efficiency and clinical safety.</li>
	<li>Govern high-value vendor ecosystems and strategic outsourcing partnerships to support rapid geographic expansion.</li>
	<li>Oversee the operational audit and risk management framework to ensure compliance with national health regulations.</li>
</ul>

 

Perks and Benefits

<ul>
	<li>Comprehensive Health Coverage: HMO benefits to ensure your health and peace of mind.</li>
	<li>Medicine Subsidies: Quarterly medicine vouchers for use on our website.</li>
	<li>Paid Time Off: Paid leaves to rest, recharge, and attend to personal priorities.</li>
	<li>Performance Incentives: Recognition through promotion opportunities and performance-based bonuses.</li>
	<li>Growth and Impact: A clear path for professional development and the opportunity to make a tangible impact on patient health.</li>
</ul>

Operations Director | Makati

Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes.

Ateneo offers Basic Education (Grade School, Junior High School, and Senior High School). In addition, Higher Education (College, Graduate, Continuing Education) is made up of nine schools (Education and Learning Design, Government, Graduate School of Business, Humanities, Management, Science and Engineering, and Social Sciences) located in 3 campuses in Quezon City, Makati City and Pasig City.

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia.

Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Summary of Work Activities and Responsibilities:

Under the supervision of the Assistant Director, UDPO, the Compliance Officer for Privacy II is responsible for compliance management, incident management, and complaints resolution in support of the operations of the Office. The position also performs research and capacity building, and office management support.

 

Main Duties and Responsibilities: 
 
I. Compliance Management

<ul>
	<li>Registers the University’s data processing systems with the National Privacy Commission (NPC), and notifies the agency of any automated decision-making system of the University</li>
	<li>Monitors the data protection concerns of other offices in the University, as assigned by the Assistant Director</li>
	<li>Coordinates with various stakeholders (e.g. NPC, other data protection authorities, regulators, etc.) during compliance checks, data protection-related cases, investigations, and other similar activities</li>
	<li>Coordinates with both internal and external stakeholders when carrying out data protection-related work</li>
	<li>Assists in organizing and preparing preparatory and consultative meeting with stakeholders</li>
	<li>Prepares materials, reserves venues, and orders food for meetings headed/organized by the Office</li>
	<li>Coordinates arrangements for guests of the Office (e.g. parking slots, entry, egress, etc.)</li>
</ul>

II. Incident Management and Complaints Resolution

<ul>
	<li>Prepares Security Incident Response Team Assessment Reports and submits to the Assistant Director for review and approval</li>
	<li>Coordinates with University offices/units when addressing security incidents or data protection-related complaints</li>
	<li>Gathers information and materials on data privacy, data protection, and other related topics when resolving issues/concerns encountered by the University that involve data privacy</li>
	<li>Drafts responses for the resolution of common data protection-related issues and inquiries</li>
	<li>Reviews and drafts data sharing agreements, subcontracting or outsourcing agreements, and other similar contracts relating to data protection</li>
	<li>Monitors the data protection concerns of other offices/units of the University and provides advice as needed</li>
</ul>

III. Research and Capacity Building

<ul>
	<li>Coordinates with various stakeholders in the resolution of policy questions and other legal issues relative to data protection</li>
	<li>Analyzes news and reports on issues and provides advice on their anticipated impact/s on the data protection framework of the University</li>
	<li>Serves as a resource speaker on topics involving data protection in trainings, workshops, and similar activities</li>
	<li>Prepares information, education, and communication materials on data protection</li>
	<li>Monitors the news for key data protection issues that may affect or impact the University</li>
	<li>Collects, analyzes, drafts, and reviews internal and external policies relating to data privacy and submits to the Assistant Director for review</li>
</ul>

IV. Office Management Support

<ul>
	<li>Attends meetings, conferences, hearings, consultations, and other similar work-related events on behalf of the Office</li>
	<li>Prepares minutes of the meeting, progress reports, post-activity reports, and other documentation materials for events or activities involving the Office</li>
	<li>Takes photos and audio recordings of events or activities where the Office is involved</li>
	<li>Prepares office-related materials such as memoranda, templates, activity designs, concept notes, studies, and slide presentations and submits to the Assistant Director for review</li>
</ul>

V. Performs other work-related tasks as may be required by the Immediate 
Supervisor and authorized representative.

Compliance Officer for Privacy

WIBS PHP INC., a leading financial technology company operating as an EMI (Electronic Money Issuer) and VASP (Virtual Asset Service Provider) in the Philippines, is seeking passionate and innovative individuals to join our dynamic team. As part of a rapidly growing industry at the forefront of digital finance, you will have the opportunity to work on cutting-edge projects that shape the future of financial services. Our mission is to empower people with seamless, secure, and scalable financial solutions. If you are eager to make an impact, work in a fast-paced environment, and be part of the digital revolution, we encourage you to apply and grow with us!

WIBS PHP INC.

<h1>Are you interested in being a part of a Mission-Driven Fintech Company?</h1>

 

We are a start-up BSP-licensed EMI and VASP company on a mission to revolutionize digital finance in the Philippines. Our vision is bold: to lead the way in providing secure, compliant, and transparent financial services powered by the latest in fintech innovation.

 

We are not just building an e-wallet! We are crafting a next-generation digital payment ecosystem that is reliable, efficient, and inclusive for every Filipino! You will not only be part of introducing Cryptocurrencies to the common Filipino, but you will also be the bridge that connect millions of Filipinos to the benefits of Blockchain technology.

 

As we scale our impact, we are on the hunt for like-minded individuals who share the same passion and interest.

<h1>Risk Management Officer</h1>

This role is open to eager individuals who have an interest in the world of finance and the blockchain. For this role, we are looking for people with experience handling risk-related issues or risk management practices. What’s important for us is a highly aware candidate towards risks that considers all possibilities in any aspect and would be able to relay this professionally.

<h2>What are we looking for in a candidate?</h2>

<ul>
	<li>Attentive listener and effective communicator – You ask the right questions and absorb feedback fast. You have the ability to translate complex ideas into clear messages.</li>
	<li>Analytical Thinker – You ask "Why" and "What's next?" then connect the dots that others usually miss and turn data into defensible decisions.</li>
	<li>Problem Solver – You can break down problems with clarity and precision by looking at the bigger picture. You have the capability to make smart decisions based on facts and not based on gut feelings.</li>
	<li>Team Collaborator – You share ideas, listen well, and know when to lead and when to support because you value the time of others.</li>
	<li>Quick Adaptability – You stay updated and agile in the face of regulatory or operational changes.</li>
	<li>Excellent Reading Comprehension – You rapidly absorb training, regulatory updates and internal communications while keeping ahead of change.</li>
	<li>Any degree in Risk Management, Finance, Economics, Business Administration, Mathematics, Social Sciences or a related field is a plus.</li>
	<li>With professional experience in a risk-related function within financial services, EMI/VASP, banking, insurance, or a highly regulated sector such as healthcare or telecommunications.</li>
	<li>Proven experience or willing to learn in conducting enterprise risk assessments, designing risk mitigation plans, and engaging with regulatory bodies.</li>
	<li>Strong interpersonal and leadership skills with experience managing cross-functional teams.</li>
	<li>Excellent written and verbal communication skills, with the ability to present complex risk scenarios to both technical and non-technical stakeholders.</li>
	<li>Experience in writing policies and procedures is valued, though not required.</li>
	<li>It is a plus to have knowledge or experience of AMLA, BSP Circulars, and FATF guidelines.</li>
	<li>Applicants must be legally authorized to work in the Philippines without employer visa sponsorship.</li>
</ul>

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