We deliver trusted medical devices that last, backed by dependable service and fair price making quality healthcare accessible to every Filipino home

Aviton Enterprises

ROLE: Product Education Specialist

Why we need you:

At Aviton Enterprises, we believe in the power of educating and engaging our audience through high-quality branded content. We’re looking for someone to be on-camera, showcasing our medical devices and sharing valuable product information.

Contrary to common perception, medical products aren’t just for older adults—they’re fascinating tools that can help people improve their wellbeing. If you enjoy teaching, engaging an audience, and bringing products to life on camera, this role is your stage.

What you’ll do:

Create on-camera content that highlights our products and educates customers. 
Collaborate with the team to ensure content aligns with brand messaging and values. 
Implement guidance and feedback to continuously improve presentation quality. 
Engage with audiences in a way that is approachable, informative, and professional. 
What we’re looking for:

<ul>
	<li>Eager to learn and grow in an on-camera role.</li>
	<li>Willingness to accept guidance and implement feedback.</li>
	<li>Passion for sharing knowledge and helping customers understand products.</li>
	<li>Confident, engaging, and approachable on camera.</li>
</ul>

Bonus points:

<ul>
	<li>Performance-based commissions tied to content engagement or sales.</li>
	<li>Previous experience with video presentations, live streaming, or educational content.</li>
	<li>Job Type: Full-time</li>
</ul>

Benefits:

<ul>
	<li>Additional leave</li>
	<li>Discounted lunch</li>
	<li>Opportunities for promotion</li>
	<li>Pay raise</li>
	<li>Promotion to permanent employee</li>
</ul>

Product Education Specialist

Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes.

Ateneo offers Basic Education (Grade School, Junior High School, and Senior High School). In addition, Higher Education (College, Graduate, Continuing Education) is made up of nine schools (Education and Learning Design, Government, Graduate School of Business, Humanities, Management, Science and Engineering, and Social Sciences) located in 3 campuses in Quezon City, Makati City and Pasig City.

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia.

Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

The Administrative Assistant VI provides frontline, logistical, administrative, and 
operational support to the day-to-day operations of the Medical Education and 
Quality Assurance Unit (MEQAU).

I. Frontline and Secretarial Support

<ul>
	<li>Attends to inquiries and requests from stakeholders and visitors of the MEQAU from various communication channels (e.g., face to face, online, phone, office email) and coordinates the flow of information internally and with other offices concerned</li>
	<li>Receives, records and drafts correspondences and communication materials and carries out appropriate actions while observing appropriate confidentiality and discretion</li>
	<li>Oversees the work calendar and appointments of the MEQAU Chair and the committee by coordinating meetings, activities and event schedules</li>
	<li>Attends and takes minutes of meetings and/or proceedings and submits a summary of the report to the MEQAU Chair and to relevant stakeholders</li>
	<li>Informs the MEQAU Chair of any administrative concerns and refers critical incidents that need attention</li>
</ul>

II. Resource Management Support

<ul>
	<li>Serves as the main custodian of files, documents, supplies, fixtures and equipment of the MEQAU</li>
	<li>Assists in monitoring finances of the MEQAU ensuring that financial requests are correct and within budgetary limit</li>
	<li>Processes and coordinates financial transactions, payments, and purchase requisitions of MEQAU, obtaining necessary approvals and documents</li>
</ul>

III. Committee Support

<ul>
	<li>Assists in the module evaluation process by using Canvas or other applicable platforms</li>
	<li>Assists in the faculty evaluation process and the collation of faculty stakeholder surveys via Canvas</li>
	<li>Coordinates and corresponds with other University offices and external accreditors for quality assurance concerns (i.e. data gathering, submission of reports, etc.)</li>
</ul>

IV. Coordination and Logistical Support

<ul>
	<li>Provides logistical support for school-wide MEQAU-led quality assurance initiatives and events ensuring smooth implementation and coordination with internal units and external partners
	<ul>
		<li>Checks attendance and coordinates venue reservations, catering arrangements, preparation of materials and setup of necessary equipment and supplies</li>
	</ul>
	</li>
</ul>

Administrative Assistant for Medical Education and Quality Assurance Unit

Summary of Work Activities and Responsibilities:

The Records and Registration Officer for Academic Advisement and Class Scheduling I is in-charge of facilitating the end-to-end class scheduling process. The position also executes all activities and processes related to blocking, academic advisement, enlistment, registration, load revision and final examination support.

Main Duties and Responsibilities:

I. Class Scheduling

<ul>
	<li class="text-justify">Coordinates with academic departments for the submission of various requirements regarding class scheduling process</li>
	<li class="text-justify">Allocates classrooms and classroom resources based on class size and class requirements, ensuring conflict-free room assignments per semester</li>
	<li>Ensures that class schedules, faculty assignments, and specific requirements adhere to the standard policies and guidelines</li>
	<li>Updates and finalizes schedule changes based on the summary of courses offered and dissolved classes submitted by each academic department</li>
	<li>Maintains the accuracy of the information systems by updating the Ateneo Integrated Student Information System modules </li>
</ul>

II. Academic Advisement

<ul>
	<li>Executes academic advisement and ensures adherence to the academic guidelines/policies in compliance with the approved curricula</li>
	<li>Updates the Individual Programs of Study for first year and second year students based on their specific classifications, including but not limited to: shiftees, students with remedial classes, and under the bridging program, irregular students returning from leave of absence and readmission, students from Advanced Placement and International Baccalaureate programs, etc.</li>
	<li>Communicates with students through email, phone, and in-person meetings to provide timely information and guidance </li>
</ul>

III. Schedule Blocking

<ul>
	<li>Manages the block schedules for first year students and second year students; ensures alignment of specific class schedules within the designated blocks</li>
	<li>Prepares Introduction to Ateneo Culture and Traditions schedules and collaborates with the Coordinator for the assignment of formators.</li>
</ul>

IV. Enlistment/Registration Support

<ul>
	<li>Facilitates enlistment activities for all advised classes of first year and second year students</li>
	<li>Monitors completion of enlistment of students and corresponds with those who have incomplete enlistments</li>
</ul>

V. Load Revision Support

<ul>
	<li>Manages the load revision process and ensures that proper documentation and endorsements are obtained</li>
	<li>Updates the Individual Program of Study in accordance with the approved load revision requests</li>
</ul>

VI. Final Examinations

<ul>
	<li>Monitors the submission of the lists pertaining to final examinations (e.g. required number of examination hours per class, room requirements, type of examinations, etc.) from academic departments</li>
	<li>Facilitates the scheduling of final examinations, equitably allocates classrooms, and addresses change requests </li>
</ul>

VII. Section Management Support

<ul>
	<li>Participates in meetings related to class scheduling, advisement, pre-registration, post-registration, and other relevant topics pertaining to class scheduling and registration</li>
	<li>Addresses students and parents’ inquiries from various communication channels and coordinates the flow of information internally and with other offices concerned</li>
</ul>

VIII. Performs other work-related tasks as may be required by the immediate supervisor and any authorized representative

Records and Registration Officer for Academic Advisement and Class Scheduling I

CIIT College of Arts and Technology

Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

CIIT College of Arts and Technology

Responsibilities:

Student Records Management

<ul>
	<li>Maintain and update student records with accuracy, confidentiality, and compliance with institutional and CHED policies.</li>
	<li>Oversee the proper recording of student status changes, including completions, withdrawals, program shifts, and grade adjustments.</li>
	<li>Ensure timely updates in the registrar system to support academic integrity and student progress.</li>
	<li>Validate and process enrollment requirements for new, transferee, and returning students with 100% accuracy.</li>
	<li>Respond to inquiries from students, faculty, and external stakeholders with accuracy, timeliness, and excellent customer service.</li>
</ul>

Certified Document Processing

<ul>
	<li>Process and issue certified true copies, transfer credentials, certifications, and other official documents within standard turnaround times.</li>
	<li>Maintain and optimize registrar systems to ensure smooth operations and process efficiency while ensuring data integrity, security, and accessibility across all systems</li>
	<li>Generate accurate and timely reports (e.g., enrollment statistics, dean’s list, conditional status) to support academic and institutional decision-making.</li>
</ul>

Academic Advising (Registrar Scope)

<ul>
	<li>Provide students with accurate guidance on residency rules, maximum residency limits, curriculum flowcharts, and registrar-related academic policies.</li>
	<li>Support students in understanding academic requirements to promote timely program completion.</li>
</ul>

Scholarship and Government Liaison

<ul>
	<li>Manage CHED scholarship application, validation, and submission requirements.</li>
	<li>Promote scholarship opportunities to qualified students to support access and retention.</li>
	<li>Submit required government reports and documentation (SO numbers, CAV, curriculum updates, calendars) on time and in full compliance with CHED and other regulatory bodies.</li>
</ul>

College Registrar Officer

The Project Assistant will assist the Lead Coordinator for Graduate Education Digital Transformation Efforts in crafting the groundwork for ODeL. These include:

<ul>
	<li>Auditing Higher Education resources (i.e. technology and facilities, people, processes, strategies, and culture) that may contribute to the University’s Digital Transformation efforts.</li>
	<li>Coordination with all relevant committees in reviewing existing academic policies and in drafting new policies that align with innovative teaching modalities to support the University’s Digital Transformation agenda.</li>
	<li>Identification of Schools, Departments, and Programs interested in developing courses with properly designed online components, as part of the broader initiative to advance the University’s Digital Transformation.</li>
</ul>

 

Principal Accountabilities and Project Deliverables:

<ul>
	<li>Assist in the research efforts in assessing online courses</li>
	<li>Assist in coordinating with SALT for readiness check for instructional design and materials development</li>
	<li>Assist in coordinating with OVP DITS for readiness assessment of current available technology resources</li>
	<li>Assist in crafting survey tools to gauge real interest and commitment in developing online courses</li>
	<li>Collect and analyze the results of the survey conducted</li>
	<li>Assist in coordinating with relevant committees (i.e. Curriculum Committee, Graduate Programs Committee, etc.) for Graduate Programs in drafting policies for online programs</li>
	<li>Assist in finalizing findings, policies and recommendations for approval of the school body</li>
</ul>

Project Assistant for Digital Transformation

Knowledge, Skills, and Abilities

<ul>
	<li>Professional knowledge and working expertise, with an extensive portfolio in
	<ul>
		<li>Art direction</li>
		<li>Graphic design and visual communication</li>
		<li>Designing complex narratives and information</li>
	</ul>
	</li>
	<li>Professional knowledge in graphic design, photo, video, and multimedia editing software, particularly Adobe Creative Suite (Illustrator, InDesign, Photoshop)</li>
	<li>Strong sense of visual design, particularly in typography, and relevant cultural contexts of communication</li>
	<li>Strong presentation, writing, and editing skills in both English and Filipino</li>
	<li>Ability to understand and implement brand identity and content standards, and identify whether materials are aligned and misaligned</li>
	<li>Self-directed, but works well with teams</li>
	<li>Proficiency in photo, video, and multimedia editing software</li>
	<li>Proficiency in standard computer operating systems, cloud collaboration, and cloud storage (Mac OS, Google Workspace, and Microsoft Office)</li>
	<li>Web- and tech-savvy; comfortable with creating, consuming, and using digital media, especially on Facebook, Instagram, Twitter, and TikTok social media platforms</li>
</ul>

 

Education and Experience Requirements

<ul>
	<li>Bachelor's degree (or higher), preferably in communication, design, web development, or any related field</li>
	<li>3 years of professional experience in marketing communications, design, web development, or advertising</li>
	<li>Education and work experience in Ateneo de Manila University or in another Philippine Jesuit educational institution or ministry are a distinct advantage</li>
</ul>

Design Specialist

Summary of Work Activities and Responsibilities:

The Registration Officer for Quality Assurance I assists in driving reforms and efficient operations in the quality of data and information stored, managed, and generated by the Office of the University Registrar. This pertains to curriculum development, data mining for internal and external stakeholders, updating of various bulletins, guidebooks, manuals. This also pertains to the upkeep of the student information system and various online media.

Main Duties and Responsibilities:

I. Requests for Data and Information

<ul>
	<li class="text-justify">Screens, mines, and processes data required by various academic and administrative offices at the Higher Education and Central Administration</li>
	<li class="text-justify">Screens, mines, and processes data required by students and student-related organizations</li>
	<li class="text-justify">Reviews and updates information necessary for Bulletins of Information, Administrative and Academic Manuals, Student Handbooks and primers</li>
</ul>

II. Coordination Support

<ul>
	<li>Partners with the Office of the Vice President for Digital Information and Technology Services in the mining of data and information requested by various stakeholders</li>
	<li>Collaborates with the University Marketing and Communications Office regarding the maintenance and improvement of the Office’s website</li>
	<li>Coordinates with the Office of the Vice President for Digital Information and Technology Services in:</li>
	<li>Disseminating information, announcements through blasts announcements using AISIS and other internet resources</li>
	<li>Disseminating registration related notices such as memoranda on registration dates and procedures, deadlines for completion of various registration related activities </li>
</ul>

III. Registration Process

<ul>
	<li>Collaborates with the Course Scheduler to ensure correctness of course offerings:
	<ul>
		<li>Elimination of schedule conflicts</li>
		<li>Adequate classes to match demand by advised students</li>
		<li>Generating data from students’ Individual Programs of Study relevant to the completion of course offerings in time for enrollment</li>
		<li>Assists in reviewing and updating the academic calendar as well as various forms and documents maintained and generated by the Office</li>
	</ul>
	</li>
</ul>

IV. Curriculum Development and Processing

<ul>
	<li>Reviews, in conjunction with the Associate Registrar, curriculum proposals in accordance with the recommendations of the Curriculum Committee, School Forum, School Council and Board of Trustees</li>
	<li>Provides support and guidance to different academic departments to ensure their compliance with preparation of curriculum documentation/requirements for CHED</li>
	<li>Partners with document preservation in storing and backing up for archiving purposes updated CHED-approved curricular programs</li>
	<li>Coordinates with the Offices of the Assistant Vice President for Undergraduate and Graduate Education regarding curriculum revision, new programs, new subject offerings and ensures proper dissemination, encoding and implementation</li>
</ul>

V. Administrative Function

<ul>
	<li>Develops innovative approaches that ensure not only proper implementation of office’ standards, processes, systems, and procedures</li>
	<li>Stands as a resource for accurate and timely inputs on policies and procedures for records management and registration processes/ requirements</li>
	<li>Oversees special projects</li>
	<li>Maintains the Office’s social media presence through Twitter, Facebook and so on</li>
</ul>

VI. Performs other work-related tasks as may be required by the immediate supervisor and any authorized representative

Registration Officer for Quality Assurance I

Summary of Work Activities and Responsibilities:

Under the supervision of the Associate Registrar through the Assistant Registrar for Document Services, the Student Records Assistant for Document Circulation III implements a systematic process for receiving, preparing and retrieving scholastic documents and files.

Main Duties and Responsibilities:

I. Document Circulation Support

<ul style="list-style-type: disc;">
	<li class="text-justify">Attends to inquiries, requests for documents, verification of records for various types of documents such as Transcript of Records, Certifications, Diploma, etc. at the counter and logs requests received (from over the counter or via email) and monitors online payments for documents requested on a daily basis</li>
	<li class="text-justify">Coordinates with the Student Document Officers for the preparation and monitoring of all electronic and over the counter mailing requests (such as but not limited to Transcript of Records, Verification forms/letters, certifications) and ensures that all documents are mailed via courier accurately and on time</li>
	<li class="text-justify">Provides input for administrators to develop an effective and systematic process for receiving, preparing, and retrieving scholastic documents and files</li>
	<li class="text-justify">Ensures proper turnover of files to the Document Preservation section</li>
	<li class="text-justify">Assists in checking student’s clearance, hold orders from different departments, and other pertinent records prior to the release of scholastic documents</li>
	<li class="text-justify">During registration, checks completeness of data indicated of the forms received (i.e., load revision forms, leave of absence forms, clearance, cross-registration forms, validation/transfer of credits, information sheets, reinstatement/extension forms, overloading forms, etc.) and releases it to concerned parties</li>
	<li class="text-justify">Circulates administrative and academic documents and records to concerned offices at the Higher Education (HE) and Central Administration, ensuring the timeliness and correctness of the transmission of aforementioned documents</li>
</ul>

II. Document Organization Support

<ul style="list-style-type: disc;">
	<li class="text-justify">Maintains a general knowledge of the functions of other sections of the Office of the University Registrar and assists in these functions when the need arises</li>
	<li class="text-justify">In collaboration with the Document Preservation Staff, maintains the proper upkeep of the storage vault and Registrar’s area of the University Archives ensuring that files are promptly retrieved, returned and systematically arranged thus eliminating lost and/or misplaced documents</li>
	<li class="text-justify">Assists in ensuring that the office is free of clutter resulting from haphazardly stored and stacked student, academic and administrative documents that should be filed or disposed of as needed.</li>
</ul>

III. Performs other duties as may be assigned by the immediate supervisor, or any authorized representative

Student Records Assistant for Document Circulation III

UE is one of the Philippines’ leading universities, having produced over a million alumni who have made their mark as leaders and achievers in various fields of endeavor across the country and around the world.

University of the East

The University of the East is seeking qualified and clinically proficient individuals to join the faculty of the College of Dentistry. The successful candidate will be responsible for providing comprehensive instruction in dental sciences, fostering a rigorous academic environment, and supervising clinical practice to ensure the highest standards of patient care and student competency.

Dentistry Faculty Members

The Administrative Assistant for Student Formation and Research Ethics VI performs administrative, secretarial, and clerical duties to support the curriculum roll-out of the leadership, coaching and mentoring across the year levels, and the ASMPH Research Ethics Committee (AREC).

Main Duties and Responsibilities:

I. Administrative Support

<ul>
	<li>Serves as point person for inquiries and requests from stakeholders and visitors through various channels (e.g., face-to-face, email, phone)</li>
	<li>Schedules, attends, and documents meetings, review sessions, and workshop proceedings, noting key discussions, agreements, and follow-up action</li>
	<li>Prepares and disseminates official communications and correspondences for the Leadership and Formation Cluster (LFC), including those related to the AREC</li>
	<li>Handles coordination and logistical support requirements for meetings and coaching sessions</li>
	<li>Assists the LFC Chair in drafting the proposed budget and monitoring the expenses of the cluster.</li>
	<li>Prepares billing documents related to leadership, coaching, mentoring sessions and AREC
	<ul>
		<li>Attends to Mentors/Faculty queries regarding the status of their honorarium</li>
	</ul>
	</li>
</ul>

II. Operational Support

Student Services Support:

<ul>
	<li>Monitors Critical Attention Required (CARE) students and other confidential student cases by documenting and tracking data and updates under the guidance of the Coordinator, ensuring appropriate follow-up actions are taken</li>
</ul>

ASMPH Research Ethics Committee Support:

<ul>
	<li>Receives and reviews applications for completeness, then documents, forwards, and monitors them for the approval of the AREC Chair and members</li>
	<li>
	Assists in monitoring the status of research projects by documenting and tracking the progress and updates of their review and approval
	</li>
	<li>
	Coordinates with other involved offices on matters pertaining to research ethics applications, protocols, and databases
	</li>
	<li>
	Provides regular updates and reports to the Chair on all matters regarding AREC
	</li>
</ul>

Mentor Engagement and Session Coordination:

<ul>
	<li>
	Contacts potential coaches/mentors for sessions as instructed by the Coordinator
	</li>
	<li>
	Ensures that the mentors' profile and/or 201 files are complete before the sessions start
	</li>
	<li>
	Monitors attendance, mentoring reports, and requests for the processing of professional fees

	<ul>
		<li>
		Ensures timely submission and organized filing of coaching and mentoring reports
		</li>
		<li>
		Monitors and coordinates missed leadership, coaching, and mentoring sessions
		</li>
	</ul>
	</li>
	<li>
	Prepares, distributes, and compiles mentoring evaluations annually
	</li>
</ul>

III. Data and Records Management Support

<ul>
	<li>
	Maintains files and records of student portfolio, mentoring folders, and other relevant documents/materials for the Office in a systematic manner and consistent with the need to protect confidentiality and data privacy
	</li>
	<li>
	Maintains and updates the database of coaches and mentors, tracking changes such as exits or inactive status, and promptly informs the Coordinator to initiate timely recruitment efforts
	</li>
	<li>
	Prepares reports and data needed regarding the coaches/mentors to be submitted to the Commission on Higher Education (CHED), Philippine Research Ethics Board (PHREB), and other accrediting organizations or when needed
	</li>
</ul>

IV. Performs other duties as may be assigned by the immediate supervisor, or any authorized representative

Administrative Assistant for Student Formation and Research Ethics VI

Summary of Work Activities and Responsibilities:

The Student Records Assistant for Document Processing III reports to the Assistant Registrar for Document Services.

A key deliverable of the Registrar’s Office is the generation of documents. These documents attest to the academic performance of the student. Therefore, it is essential that a competent full-time employee be hired to facilitate the processing, correctness, and promptness of the documents prepared by the Registrar’s Office.

Main Duties and Responsibilities:

I. Frontline Support

<ul style="list-style-type: disc;">
	<li class="text-justify">Attends to inquiries, requests for documents, verification of records for various types of documents such as Transcript of Records, Certifications, Diploma, etc. at the counter and through email</li>
	<li class="text-justify">Logs requests received from students made over the counter or via email, and monitors online payments for document requests on a daily basis</li>
	<li class="text-justify">Assists in the processing and checking of documents requests for both undergraduate and graduate students and in timely release of such documents</li>
	<li class="text-justify">Coordinates with the Document Officers and ARDS for all mailing requests and ensures that all documents are mailed via courier accurately and on time. Assists in sending out requests for verification of academic records in coordination with the Records and Document Officers</li>
	<li class="text-justify">Provides input in developing an effective and systematic process for receiving, preparing, and retrieving scholastic documents and files in line with office standards of relevance, efficiency, and service</li>
	<li class="text-justify">Ensures proper records keeping and disposal of files, and maintains proper upkeep of the reception area</li>
</ul>

II. Documents and Records Management Support

<ul style="list-style-type: disc;">
	<li class="text-justify">Coordinates with Documents and Records personnel in determining students’ eligibility for issuance of official documents (Transcript of records, diploma, Transfer Credentials and certifications) by checking their clearance, hold orders from different departments, and other similar pre-requisite records</li>
	<li class="text-justify">Partners with Document Officers regarding email replies to verification requests</li>
	<li class="text-justify">Serves as frontliner maintaining a general knowledge of the functions of other sections of the Registrar’s Office which in turn develops capacity to assist when the need arises</li>
	<li class="text-justify">Distributes Transcripts of Records, verification forms/letters through the official courier
	<ul style="list-style-type: circle;">
		<li>Prepares and monitors documents to be mailed and coordinates with the official courier to schedule daily pick-up of documents and payment of mailing fees</li>
	</ul>
	</li>
	<li class="text-justify">Receives and logs complete admission documents of new students received from the Office of the Associate Dean for Graduate Programs</li>
	<li class="text-justify">Assists in handling requests for Certification, Authentication, and Verification (CAV) by preparing documents such as transcripts of records, diplomas and certifications to be transmitted to the Commission on Higher Education (CHED) and Department of Foreign Affairs (DFA)</li>
</ul>

III. Performs other work-related tasks as may be required by the immediate supervisor and any authorized representative

Student Records Assistant for Document Processing III

<ul>
	<li>Lead and oversee the daily operations of the campus, ensuring alignment with the University’s mission, vision and goals.</li>
	<li>Formulate and implement long-term and short-term strategic plans to drive sustainable campus growth and development.</li>
	<li>Develop, refine and enforce policies and procedures that reflect the University’s standards and promote operational efficiency.</li>
	<li>Spearhead programs and initiatives tailored to the unique needs of the UE Laguna community.</li>
</ul>

Organizing and Planning

Relationship Management

Operations Management

Business Analysis

Strategic Planning

Public Relations (PR)

Campus Director

<h2>Summary of Work Activities and Responsibilities: </h2>

The Customer Relationship Management (CRM) Analyst III supports the Office of University Development and Alumni Affairs (OUDAA) in strengthening data-driven engagement and relationship management with alumni, donors, and partners. The position ensures that the CRM system is effectively maintained, optimized, and used to guide strategies that advance fundraising, alumni relations, and development goals. The CRM Analyst collaborates with other OUDAA teams and relevant University offices to ensure that data integrity, reporting accuracy, and CRM-supported processes align with institutional objectives and compliance standards.

<h2>Main Duties and Responsibilities</h2>

<h3>I. CRM System Administration and Maintenance </h3>

<ul>
	<li>Maintains and administers the OUDAA CRM database by ensuring its functionality, accuracy, and security through regular monitoring and updates in coordination with the CRM system provider</li>
	<li>Coordinates with the Office of the Vice President for Digital Information and Technology Services (DITS), the system provider, and the University Data Protection Office (UDPO) on CRM-related updates, system integration, data privacy compliance, and issue resolution</li>
	<li>Supports integration of the CRM platform with other University systems and tools as needed in coordination with the affected offices/teams</li>
	<li>Supports the planning and implementation of CRM system enhancements and automation projects</li>
	<li>Keeps updated on CRM trends and best practices in higher education and philanthropy and applies these to improve OUDAA’s systems and processes</li>
</ul>

<h2>II. Data Analytics and Reporting</h2>

<ul>
	<li>Generates and analyzes CRM reports and dashboards to provide datadriven insights that inform donor and alumni engagement strategies and programs</li>
	<li>Works closely with and prepares analytical reports and data visualizations for submission to the OUDAA Leadership Team and other University offices to guide evidence-based decision-making</li>
	<li>Monitors CRM data quality and system performance metrics, identifying discrepancies and recommending corrective or process improvements to support data integrity and operational efficiency</li>
	<li>Ensures that all donor and alumni data are handled in compliance with the Data Privacy Act and University guidelines</li>
</ul>

<h3>III. User Support and Capacity Building </h3>

<ul>
	<li>Assists with technical support in coordination with the system provider, through troubleshooting, guidance, and documentation updates to OUDAA staff and authorized personnel in operating the CRM system</li>
	<li>Develops and maintains CRM user guides, training materials, and standard operating procedures that are relevant to the processes managed by the OUDAA</li>
	<li>Schedules regular user training sessions in coordination with the system provider to ensure consistent and efficient CRM utilization across OUDAA units</li>
	<li>Responds to user inquiries and coordinates issue resolution with the CRM vendor or system administrator</li>
</ul>

<h3>IV. Stakeholder Coordination and Data-Driven Engagement </h3>

<ul>
	<li>Works with the Advancement, Alumni Formation and Services, and Donor Relations teams in developing data-informed engagement and communication strategies</li>
	<li>Collaborates with the University Marketing and Communications Office (UMCO) in generating segmented audience lists and monitoring the effectiveness of digital campaigns using CRM data and analytics, in coordination with the Data and Systems Team</li>
	<li>Coordinates with the Donor Relations and Alumni teams in supporting events and campaigns through CRM-based tracking and follow-up analytics</li>
</ul>

V. Performs other work-related tasks as may be required by the immediate supervisor and authorized representative

Customer Relationship Management (CRM) Analyst III

THE BIGGEST, HAPPIEST BRAND MOVERS IN THE PHILIPPINES
Backed by 20 years of experience and a 5,000-strong team, ActivAsia transforms your brand’s vision into nationwide realities. Our ability to scale – from local community activations to large countrywide campaigns of PMFTC, Unilver, Coca-cola, Sprite and many other best brands – is supported by an ecosystem of collaborative companies that can make even the impossible happen. 

From on-ground experiences to digital integration and retail solutions to creative storytelling, we don't just activate brands; we uplift lives, enable dreams, and create authentic connections that have made us the most trusted partner for clients across the country.

ActivAsia, Inc.

The Brand Sales Ambassador engages with customers, promotes heated tobacco systems, nicotine pouches, and other smoke-free innovative products. They demonstrate product features, build strong customer relationships, achieve sales targets, and provide after-sales support and education. This role also supports store operations by maintaining cleanliness, managing inventory, and ensuring compliance with brand guidelines and local regulations. As brand ambassadors, they uphold a positive image within the community.

Brand Sales Ambassador

The Brand Retail Ambassador engages customers, promotes heated tobacco systems, Nicotine Pouches, and other smoke-free innovation products. They demonstrate product features, build strong customer relationships, meet sales targets, and provide after-sales support and education. This role supports store operations by maintaining cleanliness, managing stock, and ensuring compliance with brand guidelines and local regulations. As brand ambassadors, they uphold a positive image in the community.

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